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Berlin City Toyota of Portland
- Automotive
- Portland, ME
About this business
Come on make it Easy on yourself at Berlin City Toyota of Portland What's the Easy way? Its a philosophy of doing business that finds a way to satisfy each and every customer. Its a way of making a connection to the community by saying "we're all neighbors and we're here to make life easier." Easy includes Pre-Discounted Pricing based on market value of similar vehicles, Door to Door - your vehicle delivered to you within 24 hours, No questions return if your not satisfied within 4 days or 200 miles, Pre-Owned Protection -... read more
Location details
191 Riverside Street, Portland, ME, 04103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
"Buing a used car at Berlin City Lexus" Stuart Cohen is a prime example of how a car dealership representative should comport himself. He is at all times polite, thorough, knowledgeable, and extremely helpful in solving problems as they arise. Stuart went above and beyond to find a car I would be happy with. Other members of the staff that I met there were equally accommodating. Would that this were universally true. It was a truly non-stressful experience, and I applaud the organization for creating a high class and welcomi... read more
"Exorcising the demon " Have had an issue with the doors on my Highlander locking on their own. Diane and team appear to have resolved it. Now it’s Wooo instead of Boo!
"Map update" Service has been great. I was a little disappointed though that the map update software was not available to install when I came in for the regular maintenance service on June 11. I did request it when I called to schedule the appointment, but somehow something slipped through the cracks and it wasn't ordered ahead of time. Maybe my mistake for not being more specific.
"A/C system apparently was not functioning in showroom." Also noted that workstations for sales personal located by windows which customers struggled to see due to excessive sunlight coming through windows. You might want to try window screens to reduce light but allow visibility. Just saying!!! However, Matt Knightly was extremely helpful and stayed non stop till we drove off the lot. Very good young man with a lot of potential.
"Excellent Again" 20000 mile checkup needed before vacation. Friendly reception, sensitive to time restraint on my part, Finished on time, on my way! Always make the effort to satisfy my needs.
"Harold is a gem!" Harold always takes care of me when I come in for routine maintenance or have specific concerns with my Camry. He listens, he explains things so I can understand, and he has a great sense of humor! You can really tell he takes pride in his work and wants to make sure customers have the best experience possible!
"oil and filter change, tire rotation" Timely and informative service: the use of photographs to show the need to replace cabin and engine air filters was a nice feature. I appreciate the multi-inspection . I have confidence in Harold Blaney.
"167,000 mile tune-up and tire change" The man who greeted me when I arrived was courteous, and he made sure that I connected with my service rep, Derek. He and I reviewed my service expectations and how and when best to reach me, as well as when we could expect the service to be done. I was called in a timely manner about what needed to be done, and I agreed to all the suggestions. They estimated that all would be done y 2:00 pm, and it was done. All were very courteous, and the car runs very smoothly. I am so glad I have t... read more
"superior service" I decided when my wife and I purchased our Toyota's from Berlin City that we would only service them at Berlin City. Every time I come I get great service. This is the first time that I have dropped off my car vs. leaving it and due to my schedule I dropped it off earlier than scheduled. The service manager (I believe his name was Chris) made the entire experience painless.
Frequently asked questions about Berlin City Toyota of Portland
How is Berlin City Toyota of Portland rated?
Berlin City Toyota of Portland has a 4.9 star rating with 3,649 reviews.
When is Berlin City Toyota of Portland open?
Berlin City Toyota of Portland is open now. It will close at 7:00 p.m.