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Better Mortgage

4.4

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Location details

3 World Trade Center 59th Floor, New York, NY, 10007, United States

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4.46,694 reviews
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Gregorio B's profile image
Gregorio B 
4 years ago

My Mortgage process with Better was excellent... This is first time I deal with a total online Mortgage experience, with Better this was very smooth and easy. Online Portal provided me with necessary information for every step of the process; together with a assigned representative for every stage as well. Thanks Much 

Naj R's profile image
Naj R 
4 years ago

It is rare when a marriage between technology and old-fashioned banking works this well. Everything works. Every step makes sense. I was pleasantly surprised by the fluidity of the system. One piece of advice! Don't lock your rate until you are 100% sure you are getting the best deal and have a definitive closing date, because like any other lender, they will pressure you to lock your rate. 

A S's profile image
A S 
4 years ago

Nearly effortless process. Intuitive and info-rich customer interface made things much easier than past refinancings. And the team at Better was incredibly helpful and responsive. 

Victoria M's profile image
Victoria M 
4 years ago

The whole process went extremely smoothly and the high level of communication and follow up allowed us to follow the progress of our loan in real time. Everyone at Better.com was very professional and easy to communicate with via email, the portal, text and phone. I did have to followup on a rebate issue, but once my closing agent was made aware of the error, she went right to work to rectify the situation and I had a check in hand shortly thereafter. I would highly recommend Better.com for their great rates, ease of process... read more

Jon P's profile image
Jon P 
4 years ago

This by far was the simplest and easiest experience that I have ever had. Everything was quick and efficient. I would recommend anyone wanting to refi their property to give Better Mortgage a try. You won't be disappointed. 

David G's profile image
David G 
4 years ago

They were great to work with and kept me up to date on what was next the entire time. Great experience! 

Joey R's profile image
Joey R 
4 years ago

Easy task to follow online. Closing became a little confusing due to get instructions from title company and different instructions from Better, didn't seem like they were communicating with each other. It all worked out on time. 

Roberta Z's profile image
Roberta Z 
4 years ago

I received a great rate and closed in just a month. Everything was fast and easy, highly recommend! 

Girish P's profile image
Girish P 
4 years ago

I have been very satisfied by better.com's entire mortgage process.The pre-approval process was super easy , rates were excellent, and most of steps were completed in a timely manner. ( The "tasks" method generally works pretty well and keeps the application moving). The best part was excellent communication and responsiveness of the agents assigned to my application. All my questions were answered in a timely manner ( whether email, text and phone), and they were a great help to sort out any hiccups that occurred. (Sometime... read more

Frequently asked questions about Better Mortgage

How is Better Mortgage rated?

Better Mortgage has a 4.4 star rating with 6,694 reviews. 

When is Better Mortgage open?

Better Mortgage is open now. It is open 24/7.