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BILLSHARK
- Financial Services
- Hopkinton, MA
About this business
Location details
35 Parkwood Dr, #110, Hopkinton, MA, 01748, United States
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$4.50 in savings is not enough. My bill is almost $80. That's not a savings.
Business response:
Lourdes, thank you for your feedback. I understand that you feel $4.50 in savings is not a lot. The reason we were not able to achieve more savings for your account is due to you having a great new customer rate of $54.99! You have this amazing promotional rate till July of 2022!
I was told that my cox was negotiated to save 264 a year which isn't true. I had already changed my services to 140.00 a month on my own in December when my bill increased tob235. I lowered my tv because I hardly use it and lowered phone because I have cell phones for long distance. Yet I get message yesterday saying you saved me money and bill is now 160. Which is higher. So I called cox again to insure my bill is 140 and it is exactly as I changed in December.
Business response:
Thank you Hailey for reaching out to us. I know Sarah just spoke with you and clarified the confusion on your negotiation. Thank you for letting us know about your concern so we could correct the misunderstanding! It is feedback, such as your that helps us to continually better our process! Appreciate it!
I thought this site would actually help me with my Bill's but unfortunately with my at&t bill. They only saved me 10.00 a month and IAt&t gives there customers 10.00 discount for auto pay so I could have done that myself. Very disappointed
Business response:
Julie, thank you for your feedback. Your shark left you a second email to explain your AT&T negotiation. You are paying the lowest price on a great Unlimited plan with your auto pay discount! BILLSHARK was able to get you a one time courtesy credit toward your next month's bill. We will continue to monitor your account and will reach out to you when AT&T comes out with other plans that may better suit your usage! Enjoy the New Year~
I thought it would be a scam; BUT IT'S NOT!!! They do what they say.
Business response:
Awesome to hear! Hope we can save you on your other bills! Thank you!
Sorry about that i looked at lasts month bill. The new one is not in yet. I wasnt told what the new amount is going to be, so i flipped out Truly sorry Bryce waller
I was told that my phone bill would be cheaper and its still the same amount. Yes the internet was reduced. And i was charged 25$ amonth for 6 months just for the internet? Not happy
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I never saw anywhere on the site that I would be billed all at once. There was an email that said I would be able to choose to make payments for 6 months but never actually had that option. My bill with Comcast has not changed. I’m basically just out $300. Thanks.
These guys are a joke! I paid them for their service and two years later with out my authorization they contacted my cable service and internet provided and negotiated a deal based on my old plan. I had already changed my plan. Not sure how this not illegal to hold on to information and do this without getting approval from customer. Definitely, changing my information and letting my provider know only "I" am allowed to make changes to account.
Frequently asked questions about BILLSHARK
How is BILLSHARK rated?
BILLSHARK has a 4.7 star rating with 9,139 reviews.
When is BILLSHARK open?
BILLSHARK is open now. It is open 24/7.