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BILLSHARK
- Financial Services
- Hopkinton, MA
About this business
Location details
35 Parkwood Dr, #110, Hopkinton, MA, 01748, United States
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Disappointed in my experience. I would have benefitted from the opportunity to review the new terms of the agreement with the provider before accepting. The savings term projects so far into the future (even into 2023), the payment to BillShark negates any savings to be seen in the short-term, which is what was needed on my end. I also have no idea how much longer I have been committed to service with the provider. I would have appreciated more detailed updates before being completely committed and sent an invoice.
Business response:
Hi Kristin- Thank you for letting us know about your experience! I've been in contact with our Customer Support Team who will be reaching out to you today via email. Please give us a call at 800-957-1710 if there are any other issues that we may assist you with. Thank you, Billshark Customer Success
Save me 15$ of my wifi bill
Business response:
Woohoo! That's a great savings. Thank you for taking the time to review us, Gregory!
Because you all assist me
Business response:
Thank you for the 5-stars, Nekiesa! We appreciate your review!
Nothing changeg Thank tou
Business response:
Thank you for the review, David! It looks like you're receiving the best rate available for your services at this time. This is good news, as it means that you aren't overpaying! Our team does keep a record of your current services and we will reach out if new promotions or offers become available for your account. That way, you are always in the know about great plans!
Used them last year from a recommend from a friend. Saved me lots on internet.. fast. This time, took forever to get someone, and they only got a measly $5 off a month... barely covers tax. Not worth it this time round so I'll use someone else next time and stop recommending them.
Business response:
Hi Kristina- Thank you for taking the time to share your feedback! Every negotiation is different, especially from year to year. We understand that you're unhappy with the savings you recently received. I've submitted a ticket to our Support team to see if there maybe other savings that your account would qualify for. Someone should be reaching out shortly. Thank you! Billshark
Renewed me for a year at $30. Higher then what I was paying before. I never provided final approval before finalizing the contract. Wish I would have more time to review final contract and “savings” before they lock it in.
Business response:
Hi Jacob- Thank you for taking the time to share your feedback with us. I've submitted a case for your concerns with my Customer Support team. They'll take a look at your negotiation and be in touch with you in regards to your questions. Please give us a call if you have any other concerns- our team is always happy to help! Thank you, Billshark 800-957-1710
Request was processed promptly, was updated throughout. No complaints at all.
Business response:
🦾 This is what we love to hear! Thank you for your review, Katherine!
I Appreciate You Guys I Was Able To Get My Cell Phone Bill Knocked Down Which Is Going To Save Me Money In The Future 👍🏾 Thank You Again !
Business response:
You're welcome, Malik!! Thanks for reviewing your experience- we appreciate you!
Frequently asked questions about BILLSHARK
How is BILLSHARK rated?
BILLSHARK has a 4.7 star rating with 9,139 reviews.
When is BILLSHARK open?
BILLSHARK is open now. It is open 24/7.