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BILLSHARK
- Financial Services
- Hopkinton, MA
About this business
Location details
35 Parkwood Dr, #110, Hopkinton, MA, 01748, United States
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Horrible service.. wrongfully sent me an invoice and just by service for reducing 2 dollars by making me commit to Att for additional 2 years I have to pay 30 dollars
Business response:
Hi Abhishiktha- I apologize for any confusion regarding your account. We upgraded your data plan by 1 additional GB, while also reducing your bill by $2 a month. We charge 40% of total savings and when a savings last for the lifetime of the account, we cap the savings at 24 months. This does not include any contract with AT&T for your account. If you choose to move providers at any time during the next 2 years, just email us at help@billshark.com. Our expert staff will gladly review your account and make any necessary chang... read more
Saved me Money
Business response:
We save our customers money AND time! Thanks for your review!
They charged me more for their services than what they were able to save me, overall. I wound up having to switch back to the original Verizon plans because I was getting charged for data overages on the "better" plan they said they negotiated for me. Then they were sneaky and tried to charge me again to "renegotiate" the same bills "before the promotional period is over". Stay away!
Business response:
Hi Lori- it looks like there was some confusion regarding your account. We did not renegotiate your bill this year, as you had previously opted out. You did receive email communication letting you know that your bill had promotions expiring. Reviewing your Customer Support ticket, our team did remove your information and removed you from the mailing list. Let us know if there is anything else we may assist you with. We can be reached at 800-957-1710 Monday-Friday.
Attempted to make changes to my ISP/TV service without my permission. Harassing phone and text messages.
Business response:
Hi Michael- Reviewing your account, it looks like there were some issues with our system which caused your bill to be renegotiated (although you previously cancelled our service). Our technical team is looking into this to correct the issue so that this does not occur again. We apologize that this happened and have removed your account from automatic negotiations. Thank you for providing us with your feedback- we appreciate it!
They were able to get me a lower rate on my cable bill. I read about the service in AARP magazine. At first, no change but they continued to try and now I have a savings of $88 a year. Still think Spectrum is a rip-off but stuck with them.
Business response:
We'll always be here to help you fight Spectrum's ever-increasing prices! Thank you for the great review, Patty!!
I'm saving $120 with bill shark! I hate confrontation so I'm happy they fought to save me money.
Business response:
Enjoy your savings, Briana! Thank you for the review!!
Given that Comcast is my *only* option where I live, and their customer service is notoriously awful, I highly appreciate BillShark's interventions every year to lower my bill. This year, my shark said he got the run-around from SIX Comcast reps before scoring me better rates. I'd never have time or patience for that myself! Worth every penny of BillShark's fee just to stick it to Comcast on principle.
Business response:
Thank you so much Jennifer!
Save a like on my cell phone bill would love to save on other things.. let's keep this going
Business response:
Awesome! Thank you Calvin!
If you haven't tried Bill Shark, you are wasting money
Business response:
Wow thank you so much Kimberly!
Frequently asked questions about BILLSHARK
How is BILLSHARK rated?
BILLSHARK has a 4.7 star rating with 9,139 reviews.
When is BILLSHARK open?
BILLSHARK is open now. It is open 24/7.