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Birch Gold Group

5.0

About this business

As a leading dealer of precious metals in the United States, Birch Gold Group is committed to helping our customers discover how gold, silver and other precious metals can help protect their lifestyles in the face of current and coming economic instabilities. This commitment is one of numerous factors that separates us from other precious metals dealers and enables us to consistently help our customers achieve their goals. As owners of their gold and silver, customers of Birch Gold can opt to place the metals within a Preci... read more

Location details

309 Court Ave, Suite 809, Des Moines, IA, 50309, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:30 p.m.
Tue8:00 a.m. to 7:30 p.m.
Wed8:00 a.m. to 7:30 p.m.
Thu8:00 a.m. to 7:30 p.m.
Fri8:00 a.m. to 7:30 p.m.
SatClosed
SunClosed
5.0747 reviews
John M's profile image
John M 
6 days ago

Birch Gold rocks for both the expert investor and the inexperienced. They answer all questions no matter how much or little youre investing or buying. Couldnt be happier! 

JEREMY W's profile image
JEREMY W 
a week ago

I had a wonderful experience with this company. I first spoke with a man by the name of *** ******** who talked with me about what my interest in precious metals were, what metals i was interested in, what my goals were and if I was rolling over an *** or buying with money. He then transferred me to a specialist by the name of *** ****** who talked with me answered my different questions about different metals. Gave me the pros and cons in buying bullion or fixed mintage items. We spoke about there different options, verifie... read more

Karen R's profile image
Karen R 
2 weeks ago

After being laid off from my company, I was looking into where to roll over my 401K. I knew nothing about gold. I heard about Birch Gold on *** and decided to contact them. They sent me an information kit. That was followed up by a call upon which everything was explained to me and all of my questions were answered. A member of Birch Gold worked with me to have my entire 401K rolled over into a Gold **** The process was quick and easy. I was given a contact for any questions I may have in the future and I get updates and inf... read more

Erik L's profile image
Erik L 
2 weeks ago

I was curious about precious metal ownership but had no education and wasn't sure how to proceed. Birch Gold took the time to educate me as to the benefits and once deciding to move forward, help me with next steps. I rolled a 401k over to a precious metals *** with the hand-in-hand guidance on how to do so. Birch Gold then spent a long afternoon helping me make informed decisions on allocation and distribution. They communicated regularly from the outset and have communicated regularly all the way throughout. Thank you, Bir... read more

Business response:

Hi ****,Education and communication are crucial when investing in precious metals, so we established our process to be as informative and supportive as possible for our customers. We are thrilled to hear your experience reflected these values and that our approach helped you feel confident in all your decisions! Thank you for taking the time to share your journey with us and choosing Birch Gold Group. Please feel free to give us a call for anything else you may need. We are always here for you! 

David W's profile image
David W 
3 weeks ago

I recently opened a precious metals *** with Birch Gold. The process was unbelievably SIMPLE.First the reason I chose Birch Gold: I kept hearing ads on *********************** and News Outlets like RSBN, then I looked at the people that endorse Birch Gold, all conservative like minded people. I had a 401K from a previous Employer which I parked in cash several years ago. I contacted *** and within 15 mins between the folks at *** that contacted Principal we had an account opened and Principal closing my account and sending a... read more

Business response:

Hi *****,We are utterly delighted by your kind words! Our team dedicates their time to providing exceptional, genuine care to our customers and that includes walking them through our streamlined, educational process to make sure everything goes smoothly. Its truly rewarding to hear how easy we were able to make your transaction, and that **** **** to the occasion to work with your schedule! We take great care to ensure your delivery is secure, and we appreciate your recognition of our efforts. Your Birch Gold Group family is... read more

Jacob R's profile image
Jacob R 
3 weeks ago

My experience with Birch Gold was exactly what I was hoping it would be. All the staff was very knowledgeable and courteous and I didnt feel like I was just another customer. **** ******** helped me form my portfolio answering all my questions along the way while providing great advice. I would highly recommend Birch Gold when your looking for honorable, knowledgeable, and great service oriented company. 

Greg R's profile image
Greg R 
3 weeks ago

My experience with Birch Gold Group was terrific, friendly and professional from start to finish. From the first call to ******, through transfer of funds from my 401K with *******, to funds deposit with ****** to final asset selection and allocation with ****, the process was smooth and pleasent. Everyone knew their jobs and answered all my question quickly and with assurance. One thing that I particularly appreciated was at no point did I ever feel rushed or pressured. If you are thinking about getting into precious metals... read more

Carol R's profile image
Carol R 
3 weeks ago

I got Gold! I had money sitting in annuities for years and years beyond the surrender date that didnt grow more than 2-3%. What a waste of time and potential! Now Im seeing real growth. I was hesitant at first. The people at Birch Gold explained the process of rolling over annuities clearly and competently. I read thru materials carefully. Once I began the process, the folks at Birch Gold stayed in touch frequently. They set up calls with the annuity companies to allow three way confirmations. Those annuity representatives c... read more

Tamela G's profile image
Tamela G 
3 weeks ago

They were very helpful on the phone explaining how things work & with helping us decide what to buy.Had to call back a few times with questions on the paper work to be filled out & they were very helpful again.Received order with no *********** are very pleased with our order.Thanks Birch Gold! 

Frequently asked questions about Birch Gold Group

How is Birch Gold Group rated?

Birch Gold Group has a 5 star rating with 747 reviews. 

When is Birch Gold Group open?

Birch Gold Group is open now. It will close at 7:30 p.m.