This profile has been claimed by the business owner or representative.
Birch Gold Group
- Finance
- Des Moines, IA
About this business
Location details
309 Court Ave, Suite 809, Des Moines, IA, 50309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolute outstanding experience converting a preexisting *** into a precious metal *** with Birch Gold Group. The staff that handled my account were amiable, very knowledgeable, and extremely helpful and pleasant to work with. They guided me thru the entire process step by step explaining with terms and language I could understand. The process was secure and very efficient and was really very easy for us non techy computer types, that took all the apprehension out of the process and put me at ease. the timeliness of the gold... read more
I had an excellent experience working with Birch Gold! When I used them to purchase gold and silver through my *** account, the level of service was outstanding. Everyone I worked with was extremely professional and took the time to explain each step clearly. They made sure I was comfortable throughout the entire process. From start to finish, everything was completed within a couple of weeks and their processing team kept me updated the whole time. They handled all the details end-to-end. I also purchased metals with cash a... read more
We have been working with ***** ****** at Birch Gold Group. She has helped us make informed decisions for our purchases and continues to give us amazing service. Would definitely recommend!
I was thoroughly impressed with the entire process. My fear was the metal would arrive and the carrier would know about it, but it arrived in a totally inconspicuous manner. Well done Birch Gold from start to finish.Thanks,**** *.
Business response:
Hi ****,Discrete and secure delivery is something that is very important to our customers and therefore a top priority for us. Were so happy to hear our staff provided an exceptional experience for you. Thank you so much for the recommendation! If you need anything in the future, just give us a call!
I have purchased precious metals through Birch Gold on three separate occasions. Everyone I dealt with has been professional and very helpful. Any questions or issues I had have been taken care of quickly and to my satisfaction.
*5 Stars - Smooth, No-Pressure Experience with Birch Gold*I worked with Birch Gold recently to purchase physical gold and silver for my portfolio and honestly couldn't have asked for a better experience.*What stood out:*- *Education first*: ***** ******** took time to explain the different options bars vs coins, premiums, *** vs direct delivery without any pressure. I never felt like I was being sold. They answered all my questions, even the dumb ones.- *Transparent pricing*: They broke down spot price, premiums, and fees up... read more
I was a little nervous since this was all new to me. The agent who called me explained everything and thoroughly put me at ease. He was knowledgeable and made sure I understood the process and explained my choices. I am grateful for how he handled my gold purchase.
My experience with Birch Gold has been fantastic. I recommend it highly. The agent that assisted me was very kind very patient. He explained everything to me in a way that I could understand why why investing in metals is a great thing to diversify Security for my financial future and I completed my investment worry free.
Excellent customer service. Received my purchase in a timely manner. Will be using them again.
Frequently asked questions about Birch Gold Group
How is Birch Gold Group rated?
Birch Gold Group has a 4.7 star rating with 1,286 reviews.
When is Birch Gold Group open?
Birch Gold Group is closed now. It will open at 8:00 a.m.