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Birch Gold Group
- Finance
- Des Moines, IA
About this business
As a leading dealer of precious metals in the United States, Birch Gold Group is committed to helping our customers discover how gold, silver and other precious metals can help protect their lifestyles in the face of current and coming economic instabilities. This commitment is one of numerous factors that separates us from other precious metals dealers and enables us to consistently help our customers achieve their goals. As owners of their gold and silver, customers of Birch Gold can opt to place the metals within a Preci... read more
Location details
309 Court Ave, Suite 809, Des Moines, IA, 50309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The individuals who work at Birch Gold Group are extremely helpful, take their time when educating you on all the pros and cons of different metals for your portfolio, and always willing to put my needs first. Im thankful to this company for securing my familys future in a world where everything is up in the air.
All of the Birch Representatives were helpful, professional, knowledgeable and willing to work with my individual needs and requests throughout the process.
Business response:
Hi ****,We understand there is no one-size-fits-all approach to a customers precious metals needs. Our team is committed to providing expertise and personal care to ensure you have everything you need to make informed decisions. We thank you for sharing your feedback with us and encourage you to reach out for anything else we can help you with!
We purchased precious metals from Birch Gold and had the best experience. We felt well educated as what to expect and that it should be considered a long term investment. The people that helped us were easy to understand and made the process as easy as possible. From ******, ****, **** and each time I called they were kind and efficient. We will be keeping our relationship with Birch Gold ongoing. **************
Excellent service. Friendly knowledgeable agents. I knew nothing about purchasing gold and silver and the agents at Birch Gold walked me through the process. Everything went according to what was explained. I am very happy with my purchase!
Birch Gold has been a wonderful experience. The folks there have answered all of my questions. I have been treated well and all involved have been a pleasure. Thank you Birch Gold.
Working with ******************* is a pleasure! **** is very professional and very knowledgeable and was on top of every thing when it came to helping me get set up with my account. **** is kind and patient and made sure to to get back to me on questions asap! Looking forward to making my choice of investments.Thank you ****!
Business response:
Hi *****,We are so happy **** made your purchase a memorable one. Satisfying our customers while spreading kindness is one of our favorite things to do and we are glad this was reflected in your purchase. We cant wait to continue to give you that level of service, so please reach out if you need anything in the future.
This is the biggest investment of my life and I would not trust anyone else. Everyone was very professional and well educated. I received kind and patient support in making my decisions. The whole process was a pleasant and reassuring experience. I highly recommend them to everyone I know.
Business response:
Hello ******,We are so happy that you trusted us with your investment in precious metals! We understand that navigating the world of precious metals can be challenging and that's why educating customers while spreading kindness is so important to us. We thank you for your feedback and recommendations and we encourage you to reach out should you need anything.
Our experience with Birch Gold was great. Everything was explained well. All questions were answered quickly. Each person we worked with was very professional, patient and friendly.
Business response:
Hello ****,The team is thrilled to receive such a great rating! Educating customers and spreading kindness while we do it is what its all about. We appreciate your business and taking the time to share your feedback. Well always be here for you, so please dont hesitate to call us if you need anything.
The Birch Gold Group representative I delt with was very helpful in selecting the gold and silver investments I was most interested in. My order was filled and shipped in a very short time. I am very pleased with the services received from Birch Gold Group
Business response:
Hi ******,Were thrilled to hear that our staffs support and commitment to customer satisfaction helped ease your mind in your precious metals purchase. We also love that you received your metals in a timely manner. If you have any questions, please don't hesitate to reach out to us.
Frequently asked questions about Birch Gold Group
How is Birch Gold Group rated?
Birch Gold Group has a 5 star rating with 706 reviews.
When is Birch Gold Group open?
Birch Gold Group is closed now. It will open tomorrow at 8:00 a.m.