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Birch Gold Group
- Finance
- Des Moines, IA
About this business
Location details
309 Court Ave, Suite 809, Des Moines, IA, 50309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I went to Birch Gold because of their reputation, but not really understanding how everything works. The staff and my representative were so patient, and knowledgeable they put me at ease. Every question was answered with amazing knowledge, helpfulness and respect. And they allowed me the time to process all of the information and make the best decision for me. I will use Birch Gold again for any future purchases. Wonderful establishment!!!
Business response:
Hi ****, Thank you so much for your thoughtful words! Knowing that our teams knowledge and expertise helped you feel comfortable throughout the process is incredibly rewarding. Taking the time to answer your questions thoroughly and allowing you the space to move at your own pace is exactly the kind of experience we want every customer to have. It means a lot to hear that you felt respected,supported, and well-informed throughout. We truly appreciate your trust and look forward to being here for you again. Please call us if ... read more
My experience with Birch Gold is very satisfying. I began transferring my 401K funds into a ******** when the US dollar began to show signs of weakening. I have a responsible advisor who works quickly to get my transfer processed and purchase of minerals. I receive follow up calls through the process, at the end of the purchase, and a courtesy call asking about my experience. I refer Birch Gold in conversations about investing, and ask of whom I would recommend.
Birch Gold lives up to being one of the top ranked precious metals companies! Everyone that I came into contact with was polite, professional, extremely knowledgeable, patient, and wonderful to deal with. Nothing was overlooked and I was fully informed at every step of the process. Everything was perfect, right down to my shipment. My package was packed better than any shipment that I have ever seen in my 40 years of shipping and receiving of products. Great job, guys!
Everything was great. Everyone I dealt with was very nice. Informative and helpful. The purchasing process was vey easy. No complaints at all. Would highly recommend them.
Business response:
Hi ******, Were delighted to hear your experience was easy and enjoyable! Its wonderful to know everyone you worked with was friendly and helpful, making the process smooth from beginning to end. We always aim to make everything simple and stress-free while providing the information and support you need. Your recommendation means a great deal, and we truly appreciate your trust. If you ever need assistance in the future, dont hesitate to reach out. Were always happy to help!
They assisted me in explaining lots of options and treated me like a priority customer even though my investment amount was relatively small. They were knowledgeable about helping me rollover my 401(k) from my previous employer into a precious metals backed ***.
Business response:
Hi Abi, It means a lot to know you felt valued and supported throughout the process. We believe every customer deserves personal attention, no matter the size of the purchase, so were happy that came across in your experience. Were also happy to hear our teams knowledge helped make the process easy to navigate. If you ever need anything down the line, please give us a call!
They were great to work with. Made the transfer easy. They were upfront about the process and every department I dealt with was extremely knowledgeable and professional. I highly recommend this company.
Business response:
Hi *******, Thank you for taking the time to share your experience! Being upfront and transparent is fundamental to how we operate, and its always our goal to create a smooth and straightforward process. We're glad to hear that came through during your experience. Its also great to know that each department you worked with was not only helpful but also delivered the knowledge,professionalism, and expertise you deserve. Your recommendation means a great deal, and we truly appreciate the trust youve placed in us. Dont hesitate... read more
This was my first time buying precious metals, and Birch Old walked me through the process very thoroughly. The employees were all great that I talked to from the salesmen to shipping and the whole process only took about a month. Thanks again, Birch Gold look forward buying more from you all. MV
Business response:
Hi ****, Were so glad to hear your first purchase went so smoothly and that our team made a great impression. Its always our goal to ensure the entire process,from your initial conversation to delivery, is handled with care, clarity, and attention to detail. We truly value the trust youve placed in us and look forward to assisting you in the future. If you ever need anything, please dont hesitate to give us a call.
Birch Gold converted my *** to a physical gold investment. I was extremely pleased with all aspects of the transaction. My investment representative was knowledgeable, friendly and through. I would encourage any one thinking about a gold investment to use Birch Gold.
Business response:
Hi ***, We're so pleased to hear our team delivered the high-quality service and support you deserve! The knowledge, thoroughness, and genuine care you experienced are all central to how we operate at Birch Gold. We believe in providing personalized support every step of the way, so it's great to know that came through. Your recommendation means a great deal to us, and were honored by the trust youve placed in our team. If you ever need anything,well be here for you!
I had a very good transition from my 401k to buying silver and gold. I will continue investing as much as possible.
Business response:
Hi ******,Its rewarding to hear that you had a great experience. Making these steps feel clear and comfortable is always important to us, and we truly value the trust you've placed in Birch Gold Group. If theres ever anything you need along the way, were just a phone call away!
Frequently asked questions about Birch Gold Group
How is Birch Gold Group rated?
Birch Gold Group has a 4.7 star rating with 1,135 reviews.
When is Birch Gold Group open?
Birch Gold Group is open now. It will close at 7:30 p.m.