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Birch Gold Group
- Finance
- Des Moines, IA
About this business
Location details
309 Court Ave, Suite 809, Des Moines, IA, 50309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This was second instalment into the account and ****** was very helpful on best way to allocate funds. Great experience! *****.
Business response:
Coming back for a second purchase says a great deal, and we're glad the allocation conversation gave you the clarity to move forward with confidence. Walking through the options, explaining how each one fits a retirement strategy, and letting you decide at your own pace is how our team approaches every call. *****, we truly appreciate your trust. Please don't hesitate to give us a call anytime!
Birch Gold Group did a great job from the start. They followed up very quickly after my initial contact. Each person called when they said they would and very helpful and informative. They explained each step and then executed. Every step of the process was explained and completed on time.
Business response:
Thank you for your kind words,****. Calling when they said they would and explaining each step before taking it is exactly how our team is expected to work with every customer. We're glad the process felt clear and on time from beginning to end. That combination of honest communication and steady execution is something we work hard to deliver. Give us a call anytime you need us!
My first time buying precious metals. The team could not have made it easier to understand or do. Every time we were ready for the next step they were reaching out and scheduling with me to get it done.
Business response:
A first purchase like this comes with a lot of unknowns, and having the team reach out at each step makes all the difference. Keeping you informed and on track throughout the process is exactly how we want every new customer to feel supported. Give us a call anytime, we'd love to hear from you again, *****!
Birch Good Group goes above and beyond when it comes to customer service and courtesy. They were very informative about all angles of my investment and are at the top of the game in the precious metals investment companies. Glad I made the move to diversify my investment funds in this company with precious metals.
Business response:
****, being thorough on every angle of a precious metals decision is how our team approaches each conversation. We believe an informed customer makes the best decisions, and it sounds like that's what happened here. Welcome to the Birch Gold family, and give us a call anytime!
This was the best experience buying a product. (that I knew nothing about). Garden Humbold Was very knowledgeable. Made me feel comfortable with my purchase. No pressure and was more concerned with my business than the purchase. ***************
Business response:
We strive to leave each customer feeling comfortable and never pressured. Knowing the details well enough to answer questions and put someone at ease takes real care, and it sounds like that came through in your experience. We're glad your purchase felt right for you. Give us a call anytime!
My experience with Birch Gold Group has been great. They explained everything I needed to know about the purchasing process. I was able to get all my questions answered, and they helped me buy gold coins which I've been wanting to buy to diversify my portfolio. I would recommend them to anyone considering purchasing precious metals.
Business response:
We love hearing that you got every question answered and walked away with the gold coins you were looking for! Explaining the purchasing process clearly so customers feel informed and confident matters to us, and we're glad that's what you experienced. A recommendation to others means a great deal. Thank you, *******! Call us whenever we can be of assistance.
Birch Gold was and is amazing ?? to work with. They helped me in every detail as to which option would help me get the most out of money. They took the time to go over everything in detail.I would highly recommend checking them out. For your future and your family's ??
Business response:
Going through every detail and taking time to walk through your options is how our team approaches each conversation. *******, we're glad that care gave you the confidence to plan for both your future and your family's. Thank you for the warm recommendation. Give us a call anytime!
Absolutely amazing company to work with really take the time to explain everything and help you stop losing money in the stock market. Help you invest in a brighter future through actual materials that will make you money.
Business response:
***, taking the time to walk through every detail is how our team works with every customer. Physical metals can be a meaningful part of a retirement strategy, and making sure you understand each step is what we focus on from the first conversation. Call whenever we can be of assistance!
Im very pleased with the service I received from Birch Gold Group. My health situation drastically changed over the last year or so and I needed to consolidate some holdings. Everyone I dealt with was friendly and knowledgeable in guiding me through the buying process and setting up my precious metals **** **************** is just a slogan to most companies anymore. *** does an outstanding job with its real customer service. I have and will again recommend *** to friends and acquaintances
Business response:
****, navigating a consolidation while your health situation is changing is a lot to manage, and we're glad our team made that process feel guided and straightforward rather than one more burden. Friendly and knowledgeable aren't words we take lightly and they describe how every person on our team is expected to show up, every time. We're honored that you'd recommend us to your friends and acquaintances, and we look forward to being there when you're ready to work with us again. Please call whenever we can be of assistance.
Frequently asked questions about Birch Gold Group
How is Birch Gold Group rated?
Birch Gold Group has a 4.7 star rating with 1,420 reviews.
When is Birch Gold Group open?
Birch Gold Group is open now. It will close at 7:30 p.m.