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Birch Gold Group

4.7

About this business

Location details

309 Court Ave, Suite 809, Des Moines, IA, 50309, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:30 p.m.
Tue8:00 a.m. to 7:30 p.m.
Wed8:00 a.m. to 7:30 p.m.
Thu8:00 a.m. to 7:30 p.m.
Fri8:00 a.m. to 7:30 p.m.
SatClosed
SunClosed
4.71,129 reviews
Julie L's profile image
Julie L 
2 months ago

I was very happy with Birch Gold. Everyone I came into contact with was wonderful. I am by far not their biggest client however I was never treated with anything less than total respect as if I was! I would highly recommend this company. And I actually have talked to several people about my new investment into precious metals. 

Business response:

Hi *****,It warms our hearts to hear that every interaction you had with our team was respectful and supportive, and that you truly felt valued. Providing every customer with the utmost level of care is something we take very seriously. Your recommendation and willingness to share your experience with others mean a great deal. If you ever have any questions or need assistance, please dont hesitate to reach out. Well always be here to support you. 

Shellie B's profile image
Shellie B 
2 months ago

They made the whole transition so very easy, and very helpful with explaining the whole process and for someone who knew nothing about buying gold, they were very helpful in answering all my questions. 

Karen K's profile image
Karen K 
2 months ago

Process went smoothly. Answered my questions. Wish I would have switched my 401k sooner. 

Business response:

Hi *****,Thank you for taking the time to share your experience. Were grateful for the opportunity to assist you and are glad to know the process felt seamless and that we could answer all your questions along the way. Your trust is greatly appreciated, and we're here for you anytime. If theres anything you need moving forward, please dont hesitate to reach out. 

Nick and Judy D's profile image
Nick and Judy D 
2 months ago

Thank you for a seamless transaction. We are very pleased to be a part of the Birch Gold Group. Also many thanks to ****** ****** and staff. Look forward to doing more business in the future. **** and **** 

Business response:

Hi **** and ****,Thank you for your kind feedback. Its great to hear that your experience was seamless and that ****** and the team provided the support you needed. Its a privilege to have you as part of the Birch Gold Group family, and we look forward to working with you again in the future. If theres anything you need, just give us a call! 

SUSAN L's profile image
SUSAN L 
2 months ago

I have been buying gold and silver for the past few years with a little money here and there.With the way the financial world is moving now a days I wanted to protect what I did have in my 401k. Moving my 401k to gold and silver with Birch Gold Group, I have secured the funds of my 401k plan against any market crashes or **** currency ******** time goes on and I earn more in my 401k I will move more funds to Birch Gold Group.Birch Gold representatives have been so very helpful and knowledgeable about this transition. I did n... read more

Amanda W's profile image
Amanda W 
2 months ago

This was my first precious metal investment. I converted my 401 from a previous employment. Everything was explained clearly and I never felt pressured when just wanted information. The whole process went smoothly. I have recommend Birch Gold to my friends and family. 

Daniel S's profile image
Daniel S 
2 months ago

Birch Gold Group made the process of rolling over my traditional **** *** to a Gold *** seamless. Will definitely work with them again moving forward. 

Paul P's profile image
Paul P 
3 months ago

The representatives at Birch Gold Group were highly professional in their approach to the sale of Precious Metals. They were patient, explanatory in every step of the process, extremely considerate of every aspect of assisting me in my purchase, and followed up with questions and requests about any concerns I might have. I strongly recommend Birch Gold Group, especially for those who have not previously purchased Precious Metals. 

Omar L's profile image
Omar L 
3 months ago

Birch Gold Group made my first precious metals investment experience incredibly smooth. From the beginning, they explained everything clearly and took the time to understand exactly what I was looking for. Once I shared my investment goals, they handled the restno pressure, no confusion. What stood out most was how much they cared about making sure I felt confident every step of the way. Their communication was excellent, and I never felt left in the dark. Ill be sticking with Birch for all my future gold purchases. Highly r... read more

Frequently asked questions about Birch Gold Group

How is Birch Gold Group rated?

Birch Gold Group has a 4.7 star rating with 1,129 reviews. 

When is Birch Gold Group open?

Birch Gold Group is closed now. It will open on Monday at 8:00 a.m.