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Birch Gold Group
- Finance
- Des Moines, IA
About this business
Location details
309 Court Ave, Suite 809, Des Moines, IA, 50309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was appreciated. They reached out to me explain every detail to me. The guy who actually helped me out was really helpful respectful and I would recommend it to anyone.
I spoke with *** ******** who has a wealth of information on gold and silver. He was very patient and a pleasure to work with.
Fantastic customer service. Gets back to you in a timely matter. Highly reamend to everyone I meet. ****** *******
Rene was very informative and helpful with a small amount to invest.
Business response:
Hi *******! ****** commitment to being thorough and helpful, no matter the size of your account, is something you can count on from all of our team members. We're glad the experience felt supportive from the start. Call us anytime!
Awesome group. Took care of our needs in a quick and professional manner. Would highly recommend.
They had Awesome customer service were very professional. I would recommend them.
Business response:
Hi *****! We're flattered by your kind words and honored by your recommendation. Call us anytime we can help!
These folks made the whole process of transferring money from my **** setting up my account, and choosing what I wanted to purchase as simple as 1-2-3. Very attentive and kept me advised all along the way of the status/progress. I would highly recommend.
Business response:
Hi *****! Hearing you describe it as "simple as 1-2-3" is wonderful. A simple, step-by-step process with clear updates from start to finish should be part of every good customer experience. Keeping customers informed every step of the way is a reflection of our commitment to transparency. Thank you sincerely for the strong recommendation. Call us anytime!
401K rollover to precious metals was simple and went very well with explanations about the whole process.
Business response:
Hello ******! Great to hear that we were able to provide a smooth, well-explained rollover. Knowing the process felt simple and clear means our education-first approach did its job. Call us anytime we can be of assistance!
Got back a quick a call back from Birch Gold Group after a reply to a link that i got from Discount Tac. He was very helpful with my situation and I hope to be doing business with Birch in the short near future. Thank you. ***** H
Business response:
Hi *****! A fast, helpful response when someone first reaches out sets the right tone for everything that follows. We're glad that initial conversation addressed your situation well and left you feeling good about the next step. Whenever you're ready to move forward, give us a call!
Frequently asked questions about Birch Gold Group
How is Birch Gold Group rated?
Birch Gold Group has a 4.7 star rating with 1,506 reviews.
When is Birch Gold Group open?
Birch Gold Group is closed now. It will open at 8:00 a.m.