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Birch Gold Group
- Finance
- Des Moines, IA
About this business
As a leading dealer of precious metals in the United States, Birch Gold Group is committed to helping our customers discover how gold, silver and other precious metals can help protect their lifestyles in the face of current and coming economic instabilities. This commitment is one of numerous factors that separates us from other precious metals dealers and enables us to consistently help our customers achieve their goals. As owners of their gold and silver, customers of Birch Gold can opt to place the metals within a Preci... read more
Location details
309 Court Ave, Suite 809, Des Moines, IA, 50309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They were very helpful on the phone explaining how things work & with helping us decide what to buy.Had to call back a few times with questions on the paper work to be filled out & they were very helpful again.Received order with no *********** are very pleased with our order.Thanks Birch Gold!
I contacted Birch Gold and that same day was contacted by one of their representatives. I explained I wanted to rollover funds into gold and within a day, was contacted by a specialist who dealt with that type of rollover. The representative explained all investment products available, including the benefits of investing in gold coins vs gold bullion. The representative was very knowledgeable and patient in answering all of my questions. I am a very satisfied customer and would highly recommend this professional firm to ever... read more
They are incredibly knowledgeable and good at explaining how the industry works. They helped m e choose what was best for me. Highly recommend them.
Very happy, they helped me through the whole process. Highly recommend. 5 Stars!***** C
Business response:
Hi *****,Were happy that youre happy! Its been our pleasure to take care of you throughout your precious metals journey with us. We appreciate your kind words and recommendation. If we can be of any further assistance, please feel free to give us a call!
The people at Birch are fabulous! Friendly, knowledgeable and very helpful - we rolled my 401k over to gold and silver almost to the *****. Such an easy transition! Im confident my purchase was a smart investment! I highly recommend BGG !
Business response:
Hi *****,Were thrilled to hear you had such a wonderful experience working with us! Our process is designed to be as effortless as possible while helping you make the most of your options. Your feedback is truly rewarding to receive because it lets us know we delivered on our mission with you! We thank you for your recommendation and welcome you to our Birch Gold Group family. If there is anything else we can do for you, please dont hesitate to give us a ring!
Outstanding service! The agents at Birch Gold were friendly, knowledgeable, and guided me through the entire process of purchasing gold and silver. As a first-time buyer, I had little knowledge, but they took the time to explain everything clearly. The process unfolded exactly as they described, and I am extremely satisfied with my purchase.
Business response:
Hi ****,Its such a treat to hear we were able to make your first precious metals purchase a memorable one! Our team is happy they could provide the knowledge and expertise needed to guide you through our streamlined process. Your satisfaction means the world to us, and we thank you for sharing your experience! Please dont hesitate to give us a call for anything else you may need. Your Birch Gold Group family is always here for you!
Absolute top tier customer service. They were very patient and explained every step of the process. 100% recommend Birch Gold
Business response:
Hi ******,Its essential to us to keep you informed throughout the process, making sure you feel comfortable and taken care of. Your kind words and recommendation warm our hearts! Please feel free to give us a ring if we can be of any further assistance to you.
I have enjoyed my experience with the birch gold group. My precious metal specialist, ******, did a great job guiding me through the right pick of precious metals for me to invest in. I felt comfortable with my selection and final decision based on the education I was provided during the initiation process. I would highly recommend Birch gold group.
Business response:
Hi ********,Were honored by your kind words and recommendation! Providing support and education that instills confidence in your decisions is our priority. Our team is elated to hear how comfortable and enjoyable they made your experience! We are always here when you need us, so please feel free to give us a call for any further assistance.
My experience with Birch Gold Group has been nothing short of professional and expeditious. Not having much time to spend going through the very minute details of different asset types, it was helpful to discuss the options with a broker on the phone explaining various options. I did not feel pushed or pressured to make any decisions, and the broker made their intentions clear from the outset. The yearly fee to maintain my precious metals account is affordable and fair. If you are unsure of where to start, and don't necessar... read more
Frequently asked questions about Birch Gold Group
How is Birch Gold Group rated?
Birch Gold Group has a 5 star rating with 748 reviews.
When is Birch Gold Group open?
Birch Gold Group is closed now. It will open on Monday at 8:00 a.m.