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Birch Gold Group
- Finance
- Des Moines, IA
About this business
Location details
309 Court Ave, Suite 809, Des Moines, IA, 50309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I thought the representatives were very professional, courteous and honest.
Business response:
*******, professional, courteous, and honest is how every one of our representatives should show up, and we're glad yours did. We look forward to hearing from you again, call anytime!
This company is fabulous. took care of my *** change and an investment. Everyone is very easy to work with, friendly and very accommodating. It has been a pleasure to work with such caring and professional individuals.
Business response:
*****, friendly, accommodating, and caring are exactly the words we want to earn from every customer we work with. Knowing the process felt easy and professional from your end tells us our team is doing their job the right way. It has been a pleasure for us as well, and we hope you'll call us anytime you need anything.
Birch Gold Group was extremely helpful and knowledgeable with knowledge about the market. They didn't pressure me to make a decision right away and didn't try to get me to convert all of my savings to precious metals. I feel like I got a good value on my purchase. I will recommend them to everyone.
Business response:
******, honest, knowledgeable guidance without being pushed toward a decision is what a good precious metals purchase should feel like. Hearing that the team respected your pace and didn't nudge you toward more than made sense for your situation is the kind of feedback that confirms we're doing things right. We appreciate the recommendation, and we'd be glad to help anyone you send our way. Call us anytime.
Start to finish. **************************. Can't wait till next time.
Business response:
*******, hearing that the whole experience landed well, start to finish, is exactly the kind of feedback that keeps our team motivated. We're already looking forward to next time. Please don't hesitate to give us a call whenever you're ready!
Very friendly, and professional. Answered all my questions, and made me feel like rolling my *** was a great decision.
Business response:
*****, our team's job is to answer every question along the way so that confidence is earned, not assumed. We're thrilled to hear that you felt confident that you made the right decision. call again anytime you need us.
Birch Gold was a pleasure to deal with. They were excellent in explaining how the process worked and were absolutely trustworthy and upfront about every step of the way. We even spoke with ******* ******* about questions and concerns, and he put our minds completely to rest.
Business response:
***, being trustworthy and upfront at every step isn't something we treat as optional, it's the foundation of how we work with every customer. Knowing your questions and concerns were addressed fully, and that you came away with real peace of mind, is exactly what we're here for. We'd love to hear from you again anytime you need us.
I had a wonderful experience with Birch Gold Group when I converted my 403(b) into a Gold **** From start to finish, everyone I worked with was friendly, professional, knowledgeable, and genuinely kind. The entire process was smooth and straightforward, and I always felt like I had someone available to answer my questions.There was a small hiccup with a few of the online forms, but ***** **** was incredibly helpful and patient throughout the process. She even arranged a three-way call with the other company to make sure I wa... read more
Business response:
*****, converting a 403(b) is a process with a lot of moving parts, and hearing that it felt smooth and straightforward from start to finish is so gratifying. When a small snag with online forms came up, the right response was exactly what happened by providing patient, hands-on problem-solving, including coordinating directly with the other company to make sure everything was accurate and handled properly. That kind of personal attention at every stage is what makes a complicated process feel much simpler. We're glad the te... read more
If you are interested in experienced, quality people to answer any and all questions about purchasing metals - Birch Gold is the place! Their friendly, no rush approach walks you through the process. Piece of cake :) !I rolled over part of my **** *** and part of my Traditional *** and was advised on and pleased on how the monies were invested and protected. You will receive a complete list of your purchased metals. I had never done anything like this before! Birch Gold handled every step . . . JUST CALL !!!
Business response:
*******, first-time rollovers can feel complex, and knowing our team made it feel like a "piece of cake" is exactly the kind of feedback that tells us we're doing things right. A friendly, no-rush approach that walks customers through every step, from the rollover itself to a clear accounting of their purchased metals, is the standard we hold ourselves to. We're glad you felt well-informed and confident in how the process was handled. Call us anytime you have questions or need assistance!
**** ******* with Birch Gold made investing in gold & silver easy. He made the whole process of backing my *** with gold & silver super easy. He was personable, very knowledgeable & made the process simple.
Business response:
********, a knowledgeable, personable specialist who makes a complex process feel simple is exactly what's needed when making decisions about their retirement. We're glad the process of backing your *** with gold and silver felt manageable from start to finish. We'd love to hear from you again anytime, just call!
Frequently asked questions about Birch Gold Group
How is Birch Gold Group rated?
Birch Gold Group has a 4.7 star rating with 1,420 reviews.
When is Birch Gold Group open?
Birch Gold Group is closed now. It will open at 8:00 a.m.