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Birch Gold Group
- Finance
- Des Moines, IA
About this business
Location details
309 Court Ave, Suite 809, Des Moines, IA, 50309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Birch Gold GroupPatiently and informatively helped me understand how I could effectively roll part of my investment funds into a precious metal portfolio. My desire to diversify my assets was a goal I wanted to accomplish before I retire. I believe I accomplished this with the guidance I received from the Birch Gold Group. The entire company took the time to be sure I understood the goal I was hoping to achieve was at my pace. I recommend this company to all my friends and family.
I have wanted for a long time to invest in precious metals. I reached out to Birch Gold and was promptly contacted by ***** who put me in touch with *** who helped to me understand the options available to me. ******* and ****** helped me with the process of transferring the retirement account from a previous employer. They were very helpful. *** helped me to allocate the funds to various types of precious metal choices. I feel very comfortable with the choices made and my decision to work with Birch Gold.
Business response:
Getting from "I've always wanted to do this" to actually feeling settled in your choices takes a real team effort, and it sounds like everyone who worked with you delivered. Helping you understand your options, walking through the transfer from a prior employer's retirement account, and then allocating across different types of metals is what we want every customer to experience. Feeling comfortable with your choices at the end of that process is exactly what it's all about. Please don't hesitate to give us a call anytime, *... read more
***** -Birch Gold Group very easy to deal with seamless process would recommend very helpful.
Business response:
A seamless, easy experience is exactly what we work toward for every customer. We're glad the process felt that way for you, *****, and we truly appreciate the recommendation. Give us a call anytime!
Excellent customer service. Very knowledgeable and comunicative.I appreciated their care as I was trying to make a first time purchase.I highly recommend Birch Gold.
Business response:
Making a first purchase is a big step, and we're glad our team made you feel cared for and well-informed along the way. We truly appreciate your recommendation, ****. We're just a call away if you should need us again!
Had an amazing experience with Birch Gold Group from start to finish. Very patient and super knowledgeable. Will be doing business with them in the future.
Business response:
Patience and deep knowledge throughout the process is exactly what we aim to bring to every conversation. We believe that when customers feel truly heard and informed, they can make the best choices for their retirement goals. Knowing you plan to work with us again means a great deal. Give us a call anytime!
I rolled over an *** into precious metals to diversify, and Birch Gold made it easy. Everyone there has been very helpful with the process answering my questions and providing advice. I only wish I'd done it sooner!
Business response:
Making a rollover into precious metals feel straightforward is something we strive for every day, so it's great to hear the process felt easy for you. We're glad everyone you worked with kept things clear and answered your questions along the way. Give us a ring whenever we can be of assistance!
I had an outstanding experience with Birch Gold. From my very first conversation, the team was incredibly knowledgeable, patient, and genuinely focused on helping me understand my options rather than pressuring me into a decision.I recently transferred my traditional 401(k) into a precious metals **** and they made what I expected to be a complicated process surprisingly simple. They guided me through every step, answered all of my questions promptly, and coordinated everything efficiently from start to finish.Their customer... read more
Business response:
It's wonderful to hear that from your very first conversation, our team was focused on helping you understand your options rather than pushing you toward a decision. This is exactly the experience we set out to create. We're so glad the 401(k) transfer process felt straightforward and well-coordinated, because we know how daunting that kind of move can seem going in. Knowing you felt informed and supported at every step, with questions answered promptly and nothing left hanging, is the standard we hold ourselves to. Your kin... read more
I have been rolling over 401K funds into precious metals. Jake Kennedy is number one in my book. He makes the purchasing process go very smoothly. All the folks I talk with at Birch Gold are always friendly and very helpful.
Business response:
Rolling over 401(k) funds into precious metals is a big step, and we're glad the process has felt smooth and well-supported along the way. The team takes real pride in making every part of that journey as straightforward as possible. We'll be sure to pass your kind words along to **** and the rest of the folks you've worked with. Feedback like this means a lot to them. Give us a call anytime, ***!
Excellent company, great staff, thorough explanation of their products.Great follow-up. Highly recommend.*** *.
Business response:
Our team thanks you for your kind words. We're here anytime that you need us, just call!
Frequently asked questions about Birch Gold Group
How is Birch Gold Group rated?
Birch Gold Group has a 4.7 star rating with 1,506 reviews.
When is Birch Gold Group open?
Birch Gold Group is closed now. It will open tomorrow at 8:00 a.m.