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Birch Gold Group

4.7

About this business

Location details

309 Court Ave, Suite 809, Des Moines, IA, 50309, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:30 p.m.
Tue8:00 a.m. to 7:30 p.m.
Wed8:00 a.m. to 7:30 p.m.
Thu8:00 a.m. to 7:30 p.m.
Fri8:00 a.m. to 7:30 p.m.
SatClosed
SunClosed
4.71,506 reviews
jacklyn y's profile image
jacklyn y 
2 months ago

Starting the Gold *** with Birch Gold Group was pretty smooth. From the very first ****** I spoke with to the end, everyone has been very informative and helpful. I didn't feel incompetent, pressure or intimated at all throughout the entire process. The follow up calls were much reassuring my satisfaction remains. I would recommend Birch Gold to friends and families. 

Business response:

*******, feeling neither pressured nor intimidated throughout is something we hear often from customers who've worked with our team, and it's a standard we take seriously. The follow-up calls you mentioned are a deliberate part of how we work; your satisfaction doesn't stop mattering once the paperwork is done. We're grateful for your recommendation to friends and family, and please don't hesitate to give us a call anytime we can be of assistance. 

Debra G's profile image
Debra G 
2 months ago

I've had an excellent experience with Birch Gold. They are very helpful and informative and had patience for every question asked. Would highly recommend them for precious metals purchases. 

Business response:

*****, patient and thorough education on every available option is how we make sure each customer ends up in the right place for their goals. Knowing you walked away confident in your decision is what matters most. Thank you for your recommendation, it means a great deal. Call whenever we can be of assistance! 

Tom H's profile image
Tom H 
2 months ago

Birch Gold representatives were very professional and helpful in making decisions on my purchase. Thank you for making this an enjoyable experience. 

Business response:

***, it's gratifying to know that our team was able to make a purchase decision feel enjoyable. We believe that providing the education to our customers that allows them to make informed decisions is one of our greatest strengths. Please don't hesitate to give us a call anytime! 

Lanny K's profile image
Lanny K 
2 months ago

Birch Gold was very easy to work with in setting up a precious metals **** They also have some very knowledgeable individuals that can easily explain the logic in having a hedge against the dollars evaluation. There are many companies trying to do similar business but I believe that the Birch Gold Group is the best of competing companies out there 

Business response:

*****, a setup process that feels straightforward, paired with knowledgeable people who can clearly explain each step of that process, is the experience every customer deserves. We truly appreciate you choosing Birch Gold Group over the many options out there. Give us a call anytime! 

Matt S's profile image
Matt S 
2 months ago

The people at Birch Golf are very professional and polite. They answered every question I had and made sure I understood before proceeding. They have great communication practices. I was always informed about shipments and product being received by the **********. I would highly recommend to anyone looking to get involved in precious metal purchases. 

Business response:

****, professional, polite, and thorough communication at every stage is the standard our team works to maintain. Questions being answered clearly, and customers being kept informed from shipment through receipt, reflects how we believe this process should work. We appreciate your recommendation, and we're glad the experience gave you the confidence to move forward. Call us whenever we can be of service! 

BENNY C's profile image
BENNY C 
2 months ago

Everyone that i have worked with at Birch Gold Group have very helpful and explain the process in great detail. 

Business response:

*****, a team that takes time to walk through every detail of the precious metals IRA ******* is what makes a complex decision feel manageable. Knowing everyone you worked with brought that same level of helpfulness speaks to the standard we hold across the board. Call us anytime that we can be of assistance! 

Joshua W's profile image
Joshua W 
2 months ago

Top notch company to deal with. They listened to me, asked me the right questions and answered all of my questions. I'm very satisfied with my experience working with Birch Gold. 

Business response:

******, a process built around listening and asking the right questions is how we make sure every customer walks away with the clarity they need. We're pleased the experience left you satisfied, and we're just a call away anytime. 

Casey L's profile image
Casey L 
2 months ago

All agents involved were very professional, courteous, knowledgeable of the products and services offered, and will recommend to whomever may be looking to this type of investment 

Business response:

*****, a professional and knowledgeable team is what makes this kind of investment decision easier to navigate with confidence. We appreciate you recommending us to others considering precious metals. Just call whenever we can be of assistance. 

Matthew B's profile image
Matthew B 
3 months ago

Birch Gold Group has been very helpful in explaining and walking me through the process of converting my past employer *** into an *** in precious metals. They have also provided helpful guidance on which precious metals would be a good mix for my situation. All of my questions were answered promptly. 

Business response:

*******, a precious metal *** conversion done at your pace, with your questions answered promptly is the standard every customer deserves. Knowing which metals make sense for you is something we take time to educate customers on, because that decision should be yours to make with confidence. We're just a call away whenever you need us. 

Frequently asked questions about Birch Gold Group

How is Birch Gold Group rated?

Birch Gold Group has a 4.7 star rating with 1,506 reviews. 

When is Birch Gold Group open?

Birch Gold Group is closed now. It will open tomorrow at 8:00 a.m.