This profile has been claimed by the business owner or representative.
Birch Gold Group
- Finance
- Des Moines, IA
About this business
Location details
309 Court Ave, Suite 809, Des Moines, IA, 50309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everything was great. Everyone I dealt with was very nice. Informative and helpful. The purchasing process was vey easy. No complaints at all. Would highly recommend them.
Business response:
Hi ******, Were delighted to hear your experience was easy and enjoyable! Its wonderful to know everyone you worked with was friendly and helpful, making the process smooth from beginning to end. We always aim to make everything simple and stress-free while providing the information and support you need. Your recommendation means a great deal, and we truly appreciate your trust. If you ever need assistance in the future, dont hesitate to reach out. Were always happy to help!
They assisted me in explaining lots of options and treated me like a priority customer even though my investment amount was relatively small. They were knowledgeable about helping me rollover my 401(k) from my previous employer into a precious metals backed ***.
Business response:
Hi Abi, It means a lot to know you felt valued and supported throughout the process. We believe every customer deserves personal attention, no matter the size of the purchase, so were happy that came across in your experience. Were also happy to hear our teams knowledge helped make the process easy to navigate. If you ever need anything down the line, please give us a call!
They were great to work with. Made the transfer easy. They were upfront about the process and every department I dealt with was extremely knowledgeable and professional. I highly recommend this company.
Business response:
Hi *******, Thank you for taking the time to share your experience! Being upfront and transparent is fundamental to how we operate, and its always our goal to create a smooth and straightforward process. We're glad to hear that came through during your experience. Its also great to know that each department you worked with was not only helpful but also delivered the knowledge,professionalism, and expertise you deserve. Your recommendation means a great deal, and we truly appreciate the trust youve placed in us. Dont hesitate... read more
This was my first time buying precious metals, and Birch Old walked me through the process very thoroughly. The employees were all great that I talked to from the salesmen to shipping and the whole process only took about a month. Thanks again, Birch Gold look forward buying more from you all. MV
Business response:
Hi ****, Were so glad to hear your first purchase went so smoothly and that our team made a great impression. Its always our goal to ensure the entire process,from your initial conversation to delivery, is handled with care, clarity, and attention to detail. We truly value the trust youve placed in us and look forward to assisting you in the future. If you ever need anything, please dont hesitate to give us a call.
Birch Gold converted my *** to a physical gold investment. I was extremely pleased with all aspects of the transaction. My investment representative was knowledgeable, friendly and through. I would encourage any one thinking about a gold investment to use Birch Gold.
Business response:
Hi ***, We're so pleased to hear our team delivered the high-quality service and support you deserve! The knowledge, thoroughness, and genuine care you experienced are all central to how we operate at Birch Gold. We believe in providing personalized support every step of the way, so it's great to know that came through. Your recommendation means a great deal to us, and were honored by the trust youve placed in our team. If you ever need anything,well be here for you!
I had a very good transition from my 401k to buying silver and gold. I will continue investing as much as possible.
Business response:
Hi ******,Its rewarding to hear that you had a great experience. Making these steps feel clear and comfortable is always important to us, and we truly value the trust you've placed in Birch Gold Group. If theres ever anything you need along the way, were just a phone call away!
I was very happy with Birch Gold. Everyone I came into contact with was wonderful. I am by far not their biggest client however I was never treated with anything less than total respect as if I was! I would highly recommend this company. And I actually have talked to several people about my new investment into precious metals.
Business response:
Hi *****,It warms our hearts to hear that every interaction you had with our team was respectful and supportive, and that you truly felt valued. Providing every customer with the utmost level of care is something we take very seriously. Your recommendation and willingness to share your experience with others mean a great deal. If you ever have any questions or need assistance, please dont hesitate to reach out. Well always be here to support you.
They made the whole transition so very easy, and very helpful with explaining the whole process and for someone who knew nothing about buying gold, they were very helpful in answering all my questions.
Process went smoothly. Answered my questions. Wish I would have switched my 401k sooner.
Business response:
Hi *****,Thank you for taking the time to share your experience. Were grateful for the opportunity to assist you and are glad to know the process felt seamless and that we could answer all your questions along the way. Your trust is greatly appreciated, and we're here for you anytime. If theres anything you need moving forward, please dont hesitate to reach out.
Frequently asked questions about Birch Gold Group
How is Birch Gold Group rated?
Birch Gold Group has a 4.7 star rating with 1,357 reviews.
When is Birch Gold Group open?
Birch Gold Group is closed now. It will open tomorrow at 8:00 a.m.