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Birch Gold Group
- Finance
- Des Moines, IA
About this business
Location details
309 Court Ave, Suite 809, Des Moines, IA, 50309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been rolling over 401K funds into precious metals. Jake Kennedy is number one in my book. He makes the purchasing process go very smoothly. All the folks I talk with at Birch Gold are always friendly and very helpful.
Business response:
Rolling over 401(k) funds into precious metals is a big step, and we're glad the process has felt smooth and well-supported along the way. The team takes real pride in making every part of that journey as straightforward as possible. We'll be sure to pass your kind words along to **** and the rest of the folks you've worked with. Feedback like this means a lot to them. Give us a call anytime, ***!
Excellent company, great staff, thorough explanation of their products.Great follow-up. Highly recommend.*** *.
Business response:
Our team thanks you for your kind words. We're here anytime that you need us, just call!
There are many gold companies selling gold and my financial advisor initially warned me against precious metal investments but gold groups were showing up everywhere online. I knew the dollar was losing value & the national debt was spiraling out of control and I wanted a hedge. After several conversations with different groups, two rose to the top. I eventually chose Birch Gold because of informative, lively calls that I had with ******* ******* at Birch Gold. His sincerity convinced me of the benefits of having a having a ... read more
Business response:
We applaud your efforts to research and find the company that is the best fit for you! ********* sincerity and enthusiasm come from his years of experience and a genuine passion for what we do. When you believe in the products you sell, there is no need to be pushy to convince customers that it's the right choice. Thank you so much for your feedback and sharing your experience with others. Please call if we can of service again in the future!
Great experience with Birch Gold! Super easy and seamless transaction. I highly recommend.
Business response:
Thank you for your kind words and the recommendation! Call us if we can ever be of further assistance.
Birch Gold Group helped me change an *** into a "Precious Metals ***," and the whole experience was very smooth and without any difficulties. The Birch Gold staff were very patient, explained everything thoroughly, and assisted me through each step. I now have a precious metals *** and it did not cost me a dime. In fact, Birch gold gave me some bonus silver coins for doing business with them.
Business response:
Thank you for the the feedback! A smooth, difficulty-free experience is always our goal. We're happy that our patient, thorough approach helped you feel comfortable throughout the process. We look forward to hearing from you again, call us any time!
Birch Gold has been a very pleasant company to get precious metals from. Explained everything each step of the way!
Business response:
Thank you for your kind words. It's always our goal to ensure that our customers are educated and comfortable every step of the way through their precious metals journey.
Our interaction with Birch Gold has been amazing. Everyone we worked with was very knowledgeable and were able to answer all our questions, making us very comfortable with the process. No one was pushy about selling us anything. The information was provided to us and we were given several days to make a decision. The transfer of money from my company retirement plan was seamless and was all handled by Birch. Thank you Birch !
Business response:
When we hear that a customer felt comfortable and not pressured, that's when we know we're focusing on the right things! We encourage customers to take all the time that they need when making such important decisions. Providing our knowledge of the precious metals industry to ensure that you feel comfortable in your choices is a top priority. whenever you need our assistance, just pick up the phone and we'll be here!
Great experience with Birch Gold! Super easy and seamless transaction. I highly recommend.
Business response:
Thank you for sharing your positive experience with us! Should you ever need further assistance, we're just a phone call away.
I had a great experience with Birch Gold Group when purchasing silver. The entire process was smooth, professional, and easy to understand. What impressed me most was their customer service and flexibility with *********** silver shipment was scheduled to arrive while we were away from home, and Birch Gold Group worked with us to delay the delivery until we returned. They made the process hassle-free and ensured our investment was delivered safely and securely.I appreciate their communication, professionalism, and commitment... read more
Business response:
Thank you for your thoughtful review and recommendation. Providing clear communication, flexibility, and attentive service throughout the process is a reflection of the values we work hard to uphold every day. We understand how important secure delivery is, and we're glad our team was able to accommodate your travel schedule and help ensure your metals arrived safely when the timing was right. We truly appreciate your trust in Birch Gold Group and look forward to assisting you again. Give us a ring any time.
Frequently asked questions about Birch Gold Group
How is Birch Gold Group rated?
Birch Gold Group has a 4.7 star rating with 1,420 reviews.
When is Birch Gold Group open?
Birch Gold Group is closed now. It will open at 8:00 a.m.