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Birch Gold Group
- Finance
- Des Moines, IA
About this business
As a leading dealer of precious metals in the United States, Birch Gold Group is committed to helping our customers discover how gold, silver and other precious metals can help protect their lifestyles in the face of current and coming economic instabilities. This commitment is one of numerous factors that separates us from other precious metals dealers and enables us to consistently help our customers achieve their goals. As owners of their gold and silver, customers of Birch Gold can opt to place the metals within a Preci... read more
Location details
309 Court Ave, Suite 809, Des Moines, IA, 50309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had a great experience converting my old 401k to precious metals. They made everything simple and made it easy to understand. Can't wait to see what the future holds as the value just keeps growing. Thank you Birch Gold Group!!
Business response:
Hi ****,At Birch Gold Group, we are committed to simplifying the world of precious metals to make it easier for customers to understand and navigate. Your feedback lets us know we met the **** with you and were thankful for the opportunity to serve you! If there is anything we can assist you with in the future, please feel free to give us a call. We look forward to being a reliable resource for you!
I have been buying from Birch Gold for two years. Every person I have talked with has been informed, polite and very helpful. I knew nothing about buying precious metals and they walked me through every step. I always feel that they listen to me and make recommendations that are in my best interest. Thank you, Birch Gold
Very good service and helpful. Smooth transition from assets to location and following up with me to make sure everything worked.
Business response:
Hi ****,We truly enjoy taking care of our customers and ensuring you are supported throughout our streamlined process with helpful, friendly service. Your feedback lets us know we delivered on that with you and we appreciate your kind words! If we can be of any further assistance to you, please feel free to give us a ring.
My experience with Birch Gold was outstanding. It was my first time purchasing precious metals. The process was seamless. They explained every step of the process to me. I would recommend Birch Gold to anyone.
Everyone we spoke with at Birch Gold were very helpful and we never felt pressured. *** ***** and **** ******** took their time to answer all of our questions and explain the entire process to us. They helped us to setup the account and assisted us with transferring money from our 401K into our gold account.
Professional, pleasant and helpful sums up my experience with Birch Gold. I appreciated the timely response to my request and the help I received in picking out the product that was right for me. I would recommend working with Birch Gold for purchasing precious metals.
I am a big War room listener, wish I would have transferred my previous **** *** to Birch Gold sooner. Very happy with the transaction. Staff is great and very organized!
Business response:
Hi *****,Were happy that youre happy! Its gratifying to hear our team made your transaction and experience such a positive one. We thank you for sharing your feedback with us! If there is anything else we can assist you with, please feel free to give us a call.
I turned to Birch after feeling robbed by another gold investment competitor. My trust had been violated. From the moment I first contacted Birch Gold Group I felt taken care of - like a father figure watching over me, holding my hand all through the process. There have been no surprises and every time I call I am treated with respect.
We had great experience with ****** Gold. They walked us through the process and explained everything well. They answered all our questions and help us set everything thing up set by step. There was constant communication from purchasing the metals to the armory. So far no complaints. 4/1/2025. ***** and *** ********
Business response:
Hi ***** & ***,Our team is dedicated to serving our customers with the highest quality service, making sure your questions are answered, and keeping you updated at every step of the process. We are overjoyed to hear we met expectations and that our supportive approach made a difference in your experience! Thank you for sharing your precious metals journey with us. Please feel free to reach out for any assistance you may need in the future, we are always here for you!
Frequently asked questions about Birch Gold Group
How is Birch Gold Group rated?
Birch Gold Group has a 5 star rating with 802 reviews.
When is Birch Gold Group open?
Birch Gold Group is closed now. It will open at 8:00 a.m.