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Birch Gold Group
- Finance
- Des Moines, IA
About this business
Location details
309 Court Ave, Suite 809, Des Moines, IA, 50309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Birch Gold has reliable and trustworthy service. No hiccups in the processing and delivery of precious metals. I would recommend to anyone that is looking for precious metals.
Birch was a great to work with from start to finish. They guided me on source selection based on my budget allocation, provided shipping updates, and delivered exactly what I ordered in a discreet pkg. My only regret is not buying precious metals much sooner in life. Bottom line, Birch Gold was great to work with in my first purchase of bullion.
I have been with Birch Gold for several years. In fact, my *** has told me that I am one of his oldest clients. This company has displayed the utmost professionalism in every encounter since the beginning. Every person that I have dealt with over the years has been extremely knowledgeable, helpful, and courteous. I absolutely recommend Birch Gold with highest regards.
I had a great experience working with Birch Gold Group. Their team, especially **** and Nemo, were professional, responsive, and took the time to clearly explain my options without any pressure. I really appreciated their transparency and how smoothly the entire process was handled.They made everything easy to understand, especially when it came to pricing and the shipping process. Anytime I had questions, they were quick to respond and very knowledgeable.Overall, it was a seamless and positive experience, and I would defini... read more
I can not speak more highly of this company. Most of my precious metals assets are with another high profile company who cheated me out of tens of thousands of dollars and then are practically impossible to get a hold of for liquidations or assistance after they make their sale. I found Birch Gold Group afterwards when I wanted to purchase additional precious metals, and my experience with them over the years has taken years of stress off my life that were caused by the other company. They are HONEST, virtuous, well-informed... read more
Business response:
Hi, Ms. ******** Thank you for sharing such a meaningful and detailed experience. Were truly grateful for your trust and are glad to hear that our team has been able to provide the support and responsiveness you deserve.At Birch Gold Group, we prioritize transparency, integrity, and customer care to help avoid situations like the experience you encountered with the other precious metals dealer. Unfortunately, like with any industry, there are some retailers that have unethical practices, but thats why at Birch Gold Group hav... read more
We were very satisfied with Birch Gold. We felt that we were very well taken care of. Your professionalism was what won us over. We dont buy precious metals very often, but the way you walked us through the process, explaining everything was easy and comforting. Thank you all for everything.
I went to Birch Gold because of their reputation, but not really understanding how everything works. The staff and my representative were so patient, and knowledgeable they put me at ease. Every question was answered with amazing knowledge, helpfulness and respect. And they allowed me the time to process all of the information and make the best decision for me. I will use Birch Gold again for any future purchases. Wonderful establishment!!!
Business response:
Hi ****, Thank you so much for your thoughtful words! Knowing that our teams knowledge and expertise helped you feel comfortable throughout the process is incredibly rewarding. Taking the time to answer your questions thoroughly and allowing you the space to move at your own pace is exactly the kind of experience we want every customer to have. It means a lot to hear that you felt respected,supported, and well-informed throughout. We truly appreciate your trust and look forward to being here for you again. Please call us if ... read more
My experience with Birch Gold is very satisfying. I began transferring my 401K funds into a ******** when the US dollar began to show signs of weakening. I have a responsible advisor who works quickly to get my transfer processed and purchase of minerals. I receive follow up calls through the process, at the end of the purchase, and a courtesy call asking about my experience. I refer Birch Gold in conversations about investing, and ask of whom I would recommend.
Birch Gold lives up to being one of the top ranked precious metals companies! Everyone that I came into contact with was polite, professional, extremely knowledgeable, patient, and wonderful to deal with. Nothing was overlooked and I was fully informed at every step of the process. Everything was perfect, right down to my shipment. My package was packed better than any shipment that I have ever seen in my 40 years of shipping and receiving of products. Great job, guys!
Frequently asked questions about Birch Gold Group
How is Birch Gold Group rated?
Birch Gold Group has a 4.7 star rating with 1,357 reviews.
When is Birch Gold Group open?
Birch Gold Group is closed now. It will open tomorrow at 8:00 a.m.