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309 Court Ave, Suite 809, Des Moines, IA, 50309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
All agents involved were very professional, courteous, knowledgeable of the products and services offered, and will recommend to whomever may be looking to this type of investment
Business response:
*****, a professional and knowledgeable team is what makes this kind of investment decision easier to navigate with confidence. We appreciate you recommending us to others considering precious metals. Just call whenever we can be of assistance.
Birch Gold Group has been very helpful in explaining and walking me through the process of converting my past employer *** into an *** in precious metals. They have also provided helpful guidance on which precious metals would be a good mix for my situation. All of my questions were answered promptly.
Business response:
*******, a precious metal *** conversion done at your pace, with your questions answered promptly is the standard every customer deserves. Knowing which metals make sense for you is something we take time to educate customers on, because that decision should be yours to make with confidence. We're just a call away whenever you need us.
From the moment I decided to purchase precious metals, Birch was the obvious choice for me. I had researched several sources and liked the feedback I saw from Birch customers.The process was simple. I contacted them, they got back with me quickly. I was assigned a seller (not sure of the official title) and he walked me through the purchase process. I made my order and was told exactly how the process would unfold. ***** showed up and asked for my ID to go along with my signature. The metals were packed in plain packaging. I... read more
Business response:
*****, the research you did before reaching out says a lot, and we're glad the experience matched what you'd heard from other customers. A straightforward process, clear communication at every step, and secure delivery in plain packaging is exactly what we aim to deliver. We look forward to working with you again on your next purchase. Call us anytime you're ready.
The are great and easy to work with. They answer all of your questions. They also tell what is best to invest in, I trust them totally
Business response:
******, being straightforward to work with and thorough with answers is exactly how we earn the kind of trust you're describing. When our educational approach lets customers feel confident in their decisions, we know we've done our job. We're just a call away whenever you need us.
Birch Gold was very pleasant to work with, their staff was very informative. All our questions were answered before we made any kind of purchase. We are well pleased with what weve done with Birch Gold and would recommend them to any family and friends Thank you Birch Gold for your help in our purchase.
Business response:
***, having every question answered before making a purchase is exactly how we believe the process should work. An informed decision is the right decision, and we're glad our team made sure you and yours felt confident before moving forward. A recommendation to family and friends means a great deal. We're here whenever you need us, just a call away!
Birch Gold top notch! Highly recommended for your precious metals!
Business response:
*********, a top-notch experience is what we hope to provide with every precious metals purchase. Thank you so much for the recommendation. Call us anytime you have questions or need assistance.
I was amazed on the process and the transaction of my purchase .Very professional and knowledgeable. And the follow up is excellent. I would recommend the Birch Gold Group to my family and friends. And I am looking forward to invest more.*****
Business response:
Thank you for the feedback, *****. A smooth process, knowledgeable guidance, and strong follow-up are the standard we hold ourselves to. Knowing you'd recommend us to family and friends means a great deal. We're here whenever you're ready to talk next steps, just call us.
The whole team was amazing and ***** made it so easy and was there for me from start to finish ***** made sure that everything was done and kept me informed of everything from start to finish *** worked with me on purchasing my medals and kept me informed on everything It was a great experience and I feel better about my 401 put into a *** that is secure and having diversity in my future The whole team made it a pleasure to transfer my 401 into a *** and I feel great having metal in my life working for me Thanks again ***** ... read more
Business response:
*******, a smooth 401k rollover starts with a team that keeps you informed at every step, and that's what every customer deserves. Knowing where things stand throughout the process, from the initial paperwork to seeing the metals in your account, makes a real difference when you're making an important decision about your retirement. We're glad the experience felt easy and that you're feeling confident about the diversity and security that physical metals can bring to your future. Give us a call anytime you have questions or ... read more
We were very happy with the service, would highly recommend!!!
Business response:
*****, nothing makes us happier than a strong recommendation from a happy customer. Call us anytime you need us!
Birch Gold Group has a 4.7 star rating with 1,420 reviews.
Birch Gold Group is open now. It will close at 7:30 p.m.