This profile has been claimed by the business owner or representative.
Birch Gold Group
- Finance
- Des Moines, IA
About this business
Location details
309 Court Ave, Suite 809, Des Moines, IA, 50309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They were very patient with me. I have never bought gold or silver before. By transferring a state 457B account before?As a matter of fact All I had to do was send the documents from the account named above the girls. Looked over it, send it back to me showed me. We're, I needed to sign, I signed it and they sent it off to the company holding the account. So that I didn't have to do anything. I strongly recommend this company customer service. Was a plus you don't find that anymore in this country
Business response:
Hi Gregory and Randi, Thank you for taking the time to share your experience! We’re thrilled to hear that our team was able to support you throughout the process and make everything feel seamless and stress-free. Your kind words about our customer service mean a great deal to us. Providing that level of care and attention is something we take great pride in. We truly appreciate your recommendation and look forward to being here for you whenever you need us!
Easy to work with and answered all my questions. Nice work.
The crew at Birch Gold were extremely helpful and knowledgeable. As a first time buyer, I had hesitancies, but their consistent communication made the process much smoother and they delivered on their promises. They handled a lot of the paperwork and made the transaction seamless. I will definitely be doing business with them in the future!
Birch Gold Group for me is the only place I feel safe buying my precious metals from. I have recently made a big purchase from them. They stratigized, executed and delivered right on time. I am extremely please with the high quality of the product and highly recommend this company to take care of your business and securing your next order of precious metals.
Business response:
Hi *********,Wow, thank you so much for your thoughtful feedback! It really means a lot to hear that you feel safe and confident buying precious metals from us. Were really proud of the quality we provide and are so happy you are too! Were looking forward to taking care of your future needs, so give us a call if you need anything.
I really love how easy the process was and I really appreciate the professionalism the whole buying process was great and I really love the entire process.
Great experience from start to finish! 10/10 Would highly recommend using Birch Gold for all your gold needs.
*** was very informative. He educated me very well on the differences in the types of gold and silver and how each fluctuate and their similarities and differences. He offered his opinion which definitely affected my purchase. ****** was incredible with helping rollover my TSP. We called to initiate the rollover and I answered a few questions, then ****** took the reins. The whole entire process could not have been easier and educated. I'll be making another purchase shortly.
Outstanding customer service. Very smooth transfer of funds. Employees very knowledgeable and extremely helpful. Would highly recommend.
Business response:
Hi ***,Were so happy to hear your experience with us was enjoyable and smooth! Taking care of our customers and ensuring they have an informative, supportive, and streamlined purchase process is what we strive for. We are grateful for your feedback and recommendation! Please dont hesitate to give us a call if there is anything else we can do for you.
I appreciate how informative and patient my Birch representative was with me doing my selection process through my actual purchase. Its always a pleasure when someone takes the time to explain and ensure you understand what youre purchasing (the Whys and the Hows). Thank you Birch and I will look forward to working with you again!******* *.
Business response:
Hi *******,Were thrilled to hear our teams educational approach helped you feel confident and empowered to make informed decisions at your own pace! Our team is dedicated to serving our customers with the highest level of service and support, making sure you have comprehensive information without ever feeling any pressure. Thank you for taking the time to share your experience with us! We look forward to serving you again. Please dont hesitate to give us a ring if we can be of any further assistance to you!
Frequently asked questions about Birch Gold Group
How is Birch Gold Group rated?
Birch Gold Group has a 4.7 star rating with 1,159 reviews.
When is Birch Gold Group open?
Birch Gold Group is closed now. It will open at 8:00 a.m.