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Birch Gold Group
- Finance
- Des Moines, IA
About this business
Location details
309 Court Ave, Suite 809, Des Moines, IA, 50309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everyone I worked with at Birch gold was very patient and knowledgeable. First time buying and they walked me through everything. Definitely will use them again in the future. Thank you!!
I recently transferred an existing traditional *** into a self-directed precious metals *** through Birch Gold Group. I am new to precious metals investing and was a bit nervous about trying it. But the Birch Gold customer service team was stellar! My ********************** Gold *** sent me all the information I needed, spent time with me explaining the process and the metals options, and answered all of my many questions. The Birch Gold *** specialist p***ared the paperwork and contacted the *** custodians to both set up my... read more
Everyone was very knowledgeable and professional! I would highly recommend!
Easy process through the account opening. Great communication with customer care. We will consider again on our next purchase.
Great company and team of advisors! They walked me through the entire process of transferring my tradition *** to a gold / silver *** and made it so easy. I would highly recommend to anyone.
Great company to work with. Very knowledgeable and helpful in investing in products! I look forward to working with them.
I am exceptionally new to anything gold or silver. I just knew that I wanted to own whatever I could afford, so I took a chance on Birch Gold because of many good reviews that I heard on the radio station that I listen to all the time. I also am very inexperienced on the computer, so I knew that I would need help getting all the paperwork finished. Well, I certainly picked the right Group to work with. I believe everyone within the Birch Gold Group played a part in getting my purchase complete. They all were extremely patien... read more
By far the best experience I have had! Trustworthy and very professional! I receive a hand written note in the mail thanking me for my business! Nice touch!
They were very patient with me. I have never bought gold or silver before. By transferring a state 457B account before?As a matter of fact All I had to do was send the documents from the account named above the girls. Looked over it, send it back to me showed me. We're, I needed to sign, I signed it and they sent it off to the company holding the account. So that I didn't have to do anything. I strongly recommend this company customer service. Was a plus you don't find that anymore in this country
Business response:
Hi Gregory and Randi, Thank you for taking the time to share your experience! We’re thrilled to hear that our team was able to support you throughout the process and make everything feel seamless and stress-free. Your kind words about our customer service mean a great deal to us. Providing that level of care and attention is something we take great pride in. We truly appreciate your recommendation and look forward to being here for you whenever you need us!
Frequently asked questions about Birch Gold Group
How is Birch Gold Group rated?
Birch Gold Group has a 4.7 star rating with 1,129 reviews.
When is Birch Gold Group open?
Birch Gold Group is closed now. It will open at 8:00 a.m.