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Birch Gold Group
- Finance
- Des Moines, IA
About this business
Location details
309 Court Ave, Suite 809, Des Moines, IA, 50309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
From the very start of purchasing precious metals BGG was extremely helpful and able to suggest variances of types of metals to get the best value for my money. I will use them again on my next purchase.
Business response:
****, knowing our team was helpful from the very start and able to provide the education that helped you decide on the best value for your situation is exactly the outcome we work for. That kind of informed, attentive guidance is what the process should feel like. Having repeat customers is one of the highest compliments we can receive, and we look forward to being of assistance on your next purchase. We'd love to hear from you again!
Recently I had the pleasure of doing business with Birch Gold Group again. All transactions were handled in a very professional and timely manner.
Business response:
****, the pleasure was all ours! Knowing that transactions were handled professionally and on time reflects the standard our team works to deliver consistently. We'd love to hear from you again whenever you're ready!
Starting the Gold *** with Birch Gold Group was pretty smooth. From the very first ****** I spoke with to the end, everyone has been very informative and helpful. I didn't feel incompetent, pressure or intimated at all throughout the entire process. The follow up calls were much reassuring my satisfaction remains. I would recommend Birch Gold to friends and families.
Business response:
*******, feeling neither pressured nor intimidated throughout is something we hear often from customers who've worked with our team, and it's a standard we take seriously. The follow-up calls you mentioned are a deliberate part of how we work; your satisfaction doesn't stop mattering once the paperwork is done. We're grateful for your recommendation to friends and family, and please don't hesitate to give us a call anytime we can be of assistance.
I've had an excellent experience with Birch Gold. They are very helpful and informative and had patience for every question asked. Would highly recommend them for precious metals purchases.
Business response:
*****, patient and thorough education on every available option is how we make sure each customer ends up in the right place for their goals. Knowing you walked away confident in your decision is what matters most. Thank you for your recommendation, it means a great deal. Call whenever we can be of assistance!
Birch Gold representatives were very professional and helpful in making decisions on my purchase. Thank you for making this an enjoyable experience.
Business response:
***, it's gratifying to know that our team was able to make a purchase decision feel enjoyable. We believe that providing the education to our customers that allows them to make informed decisions is one of our greatest strengths. Please don't hesitate to give us a call anytime!
Birch Gold was very easy to work with in setting up a precious metals **** They also have some very knowledgeable individuals that can easily explain the logic in having a hedge against the dollars evaluation. There are many companies trying to do similar business but I believe that the Birch Gold Group is the best of competing companies out there
Business response:
*****, a setup process that feels straightforward, paired with knowledgeable people who can clearly explain each step of that process, is the experience every customer deserves. We truly appreciate you choosing Birch Gold Group over the many options out there. Give us a call anytime!
The people at Birch Golf are very professional and polite. They answered every question I had and made sure I understood before proceeding. They have great communication practices. I was always informed about shipments and product being received by the **********. I would highly recommend to anyone looking to get involved in precious metal purchases.
Business response:
****, professional, polite, and thorough communication at every stage is the standard our team works to maintain. Questions being answered clearly, and customers being kept informed from shipment through receipt, reflects how we believe this process should work. We appreciate your recommendation, and we're glad the experience gave you the confidence to move forward. Call us whenever we can be of service!
Everyone that i have worked with at Birch Gold Group have very helpful and explain the process in great detail.
Business response:
*****, a team that takes time to walk through every detail of the precious metals IRA ******* is what makes a complex decision feel manageable. Knowing everyone you worked with brought that same level of helpfulness speaks to the standard we hold across the board. Call us anytime that we can be of assistance!
Top notch company to deal with. They listened to me, asked me the right questions and answered all of my questions. I'm very satisfied with my experience working with Birch Gold.
Business response:
******, a process built around listening and asking the right questions is how we make sure every customer walks away with the clarity they need. We're pleased the experience left you satisfied, and we're just a call away anytime.
Frequently asked questions about Birch Gold Group
How is Birch Gold Group rated?
Birch Gold Group has a 4.7 star rating with 1,420 reviews.
When is Birch Gold Group open?
Birch Gold Group is open now. It will close at 7:30 p.m.