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Birch Gold Group
- Finance
- Des Moines, IA
About this business
Location details
309 Court Ave, Suite 809, Des Moines, IA, 50309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great experience with Birch Gold! Super easy and seamless transaction. I highly recommend.
Business response:
Thank you for sharing your positive experience with us! Should you ever need further assistance, we're just a phone call away.
I had a great experience with Birch Gold Group when purchasing silver. The entire process was smooth, professional, and easy to understand. What impressed me most was their customer service and flexibility with *********** silver shipment was scheduled to arrive while we were away from home, and Birch Gold Group worked with us to delay the delivery until we returned. They made the process hassle-free and ensured our investment was delivered safely and securely.I appreciate their communication, professionalism, and commitment... read more
Business response:
Thank you for your thoughtful review and recommendation. Providing clear communication, flexibility, and attentive service throughout the process is a reflection of the values we work hard to uphold every day. We understand how important secure delivery is, and we're glad our team was able to accommodate your travel schedule and help ensure your metals arrived safely when the timing was right. We truly appreciate your trust in Birch Gold Group and look forward to assisting you again. Give us a ring any time.
Birch Gold Group representatives where a pleasure to work with. They answered all my questions and are very knowledgeable on the different precious metals. Would recommend them to anybody that want to invest in precious metals.
Business response:
Taking the time to answer questions and educate our customers is an important part of the experience we strive to provide. We appreciate your trust in us and look forward to assisting you again whenever needed. Please feel free to give us a call anytime.
Birch Gold was very easy to use in the purchasing of my gold and silver. They were very helpful in transferring the money from my 401k and streamlined the process. Very knowledgeable and answered any questions I had right away.
Business response:
We're grateful for the opportunity to assist with your precious metals purchase. Making the process straightforward, and easy to navigate is something we take great pride in. We're glad our team was able to answer your questions promptly and provide the support you needed every step of the way. Don't hesitate to call us whenever you need us in the future.
Working with Birch Gold made moving a portion of my current 401K into Gold and Silver a smooth transition.
Business response:
Thank you for your feedback! We always aim to make every purchase smooth and simple. Give us a call any time you need us.
Birch Gold Group was a delight to deal with. As a new investor coverting an old account to physical minerals, I had a lot of questions about the process and needed clarification on my understanding of the market. The *** answered all questions with patience and thoughtfulness. I highly recommend this company and will use them again.
Business response:
It's wonderful to hear that your questions were met with the attention they deserved. We believe every customer should have the information needed to make informed decisions and feel confident throughout the process. Your recommendation means a great deal to us. We look forward to working with you again in the future. We're just a phone call away!
Birch Gold was great to deal with. I was VERY slow at getting needed info to them but they were patient and not annoying eith follow up. If you are thinking of converting an *** or 401k give them a call.
Absolute outstanding experience converting a preexisting *** into a precious metal *** with Birch Gold Group. The staff that handled my account were amiable, very knowledgeable, and extremely helpful and pleasant to work with. They guided me thru the entire process step by step explaining with terms and language I could understand. The process was secure and very efficient and was really very easy for us non techy computer types, that took all the apprehension out of the process and put me at ease. the timeliness of the gold... read more
I had an excellent experience working with Birch Gold! When I used them to purchase gold and silver through my *** account, the level of service was outstanding. Everyone I worked with was extremely professional and took the time to explain each step clearly. They made sure I was comfortable throughout the entire process. From start to finish, everything was completed within a couple of weeks and their processing team kept me updated the whole time. They handled all the details end-to-end. I also purchased metals with cash a... read more
Frequently asked questions about Birch Gold Group
How is Birch Gold Group rated?
Birch Gold Group has a 4.7 star rating with 1,357 reviews.
When is Birch Gold Group open?
Birch Gold Group is closed now. It will open tomorrow at 8:00 a.m.