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Birch Gold Group

4.7

About this business

Location details

309 Court Ave, Suite 809, Des Moines, IA, 50309, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:30 p.m.
Tue8:00 a.m. to 7:30 p.m.
Wed8:00 a.m. to 7:30 p.m.
Thu8:00 a.m. to 7:30 p.m.
Fri8:00 a.m. to 7:30 p.m.
SatClosed
SunClosed
4.71,357 reviews
Daniel G's profile image
Daniel G 
a year ago

Easy process through the account opening. Great communication with customer care. We will consider again on our next purchase. 

Laif M's profile image
Laif M 
a year ago

Great company and team of advisors! They walked me through the entire process of transferring my tradition *** to a gold / silver *** and made it so easy. I would highly recommend to anyone. 

Tyann G's profile image
Tyann G 
a year ago

Great company to work with. Very knowledgeable and helpful in investing in products! I look forward to working with them. 

Janice C's profile image
Janice C 
a year ago

I am exceptionally new to anything gold or silver. I just knew that I wanted to own whatever I could afford, so I took a chance on Birch Gold because of many good reviews that I heard on the radio station that I listen to all the time. I also am very inexperienced on the computer, so I knew that I would need help getting all the paperwork finished. Well, I certainly picked the right Group to work with. I believe everyone within the Birch Gold Group played a part in getting my purchase complete. They all were extremely patien... read more

Brenda B's profile image
Brenda B 
a year ago

By far the best experience I have had! Trustworthy and very professional! I receive a hand written note in the mail thanking me for my business! Nice touch! 

Gregory & Randi B's profile image
Gregory & Randi B 
a year ago

They were very patient with me. I have never bought gold or silver before. By transferring a state 457B account before?As a matter of fact All I had to do was send the documents from the account named above the girls. Looked over it, send it back to me showed me. We're, I needed to sign, I signed it and they sent it off to the company holding the account. So that I didn't have to do anything. I strongly recommend this company customer service. Was a plus you don't find that anymore in this country 

Business response:

Hi Gregory and Randi, Thank you for taking the time to share your experience! We’re thrilled to hear that our team was able to support you throughout the process and make everything feel seamless and stress-free. Your kind words about our customer service mean a great deal to us. Providing that level of care and attention is something we take great pride in. We truly appreciate your recommendation and look forward to being here for you whenever you need us! 

Melvin C's profile image
Melvin C 
a year ago

Easy to work with and answered all my questions. Nice work. 

Ryan F's profile image
Ryan F 
a year ago

The crew at Birch Gold were extremely helpful and knowledgeable. As a first time buyer, I had hesitancies, but their consistent communication made the process much smoother and they delivered on their promises. They handled a lot of the paperwork and made the transaction seamless. I will definitely be doing business with them in the future! 

Christine C's profile image
Christine C 
a year ago

Birch Gold Group for me is the only place I feel safe buying my precious metals from. I have recently made a big purchase from them. They stratigized, executed and delivered right on time. I am extremely please with the high quality of the product and highly recommend this company to take care of your business and securing your next order of precious metals. 

Business response:

Hi *********,Wow, thank you so much for your thoughtful feedback! It really means a lot to hear that you feel safe and confident buying precious metals from us. Were really proud of the quality we provide and are so happy you are too! Were looking forward to taking care of your future needs, so give us a call if you need anything. 

Frequently asked questions about Birch Gold Group

How is Birch Gold Group rated?

Birch Gold Group has a 4.7 star rating with 1,357 reviews. 

When is Birch Gold Group open?

Birch Gold Group is closed now. It will open tomorrow at 8:00 a.m.