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Birch Gold Group
- Finance
- Des Moines, IA
About this business
Location details
309 Court Ave, Suite 809, Des Moines, IA, 50309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently invested with Birch Gold. This was my first time purchasing gold and silver. I spoke with ****** who was very knowledgeable and kind. The process was quick and easy. I am able to view my account online and the staff has been very helpful. I highly recommend their services
Great service and knowledgeable people. I would highly recommend! Trust your investment with Birch Gold.
Business response:
Hi *****,We are so thankful for your recommendation and trust! It is one of the highest compliments we could receive, and were thrilled to hear our team took such great care of you during your time with us. Please feel free to reach out if there is anything else we can assist you with!
Everyone I spoke with at Birch was knowledgeable and very patient as it took me months to decide to rollover to a precious metal **** They answered questions I didn't even know to ask. Once I did decide to move forward, the process went exactly as they had said it would, and it was smooth and easy.
Business response:
Hi *****,We are elated to hear you felt comfortable and taken care of by our team at the pace that was right for you! Our specialists are happy to provide education and answers to questions, making sure everything in your transaction goes smoothly without a hitch. Your kind words are appreciated, and we welcome you to our Birch Gold Group family! We are always here for you, so please feel free to give us a call if there is anything else we can do for you.
I was new to the precious metals investment. I needed to make my yearly *** contribution. I reached out to Birch Gold Group knowing nothing. They were extremely helpful in assisting me in setting up my account through the actual purchase of the metals. Since setting up my *** account my mother has passed away leaving me with a portion of her precious metals account. After my experience with Birch Gold Group will be returning shortly for help in moving these holdings to Birch Gold Group. Great experience all around.
The process was very easy and everyone I spoke with was knowledgeable and professional.
Very knowledgeable explaining the differences between gold/silver and blocks versus coins. The pros and cons. Long term and short term and answering any questions we had to better understand what precious metals is all about. We highly recommend them.
I am a new customer and let me tell you my process was fast, quick, and easy. There was no problem with my diversifying process Ill recommend Birch Gold to everyone I know.
From the first phone call, meeting ***** who provided the initial information to ****** who guided me through the final steps leading to my first investment of precious metals I felt welcomed into the extended family. Birch Gold Group, through a no pressure approach, allowed me to listen to the experience of professionals provide options, the variations and subtle nuances of precious metals investing resulting in me confidently deciding which path I would follow.Provided with detailed tracking information my first shipment a... read more
Business response:
Hi ****,Wow, thank you so much for your feedback! Your experienceencompassesso many of our core values and we are truly honored to have you as part of our Birch Gold Group family. It makes us proud to hear our team took such wonderful care of you and made certain that your order process was educational and supportive without any pressure! We are thrilled we could help make your delivery a smooth and timely one as well. Please dont hesitate to reach out if there is anything else we can assist you with, we are always here for ... read more
Had a great experience converting my old 401k to precious metals. They made everything simple and made it easy to understand. Can't wait to see what the future holds as the value just keeps growing. Thank you Birch Gold Group!!
Business response:
Hi ****,At Birch Gold Group, we are committed to simplifying the world of precious metals to make it easier for customers to understand and navigate. Your feedback lets us know we met the **** with you and were thankful for the opportunity to serve you! If there is anything we can assist you with in the future, please feel free to give us a call. We look forward to being a reliable resource for you!
Frequently asked questions about Birch Gold Group
How is Birch Gold Group rated?
Birch Gold Group has a 4.7 star rating with 1,255 reviews.
When is Birch Gold Group open?
Birch Gold Group is open now. It will close at 7:30 p.m.