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Birch Gold Group
- Finance
- Des Moines, IA
About this business
Location details
309 Court Ave, Suite 809, Des Moines, IA, 50309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everyone I spoke with at Birch was knowledgeable and very patient as it took me months to decide to rollover to a precious metal **** They answered questions I didn't even know to ask. Once I did decide to move forward, the process went exactly as they had said it would, and it was smooth and easy.
Business response:
Hi *****,We are elated to hear you felt comfortable and taken care of by our team at the pace that was right for you! Our specialists are happy to provide education and answers to questions, making sure everything in your transaction goes smoothly without a hitch. Your kind words are appreciated, and we welcome you to our Birch Gold Group family! We are always here for you, so please feel free to give us a call if there is anything else we can do for you.
I was new to the precious metals investment. I needed to make my yearly *** contribution. I reached out to Birch Gold Group knowing nothing. They were extremely helpful in assisting me in setting up my account through the actual purchase of the metals. Since setting up my *** account my mother has passed away leaving me with a portion of her precious metals account. After my experience with Birch Gold Group will be returning shortly for help in moving these holdings to Birch Gold Group. Great experience all around.
The process was very easy and everyone I spoke with was knowledgeable and professional.
Very knowledgeable explaining the differences between gold/silver and blocks versus coins. The pros and cons. Long term and short term and answering any questions we had to better understand what precious metals is all about. We highly recommend them.
I am a new customer and let me tell you my process was fast, quick, and easy. There was no problem with my diversifying process Ill recommend Birch Gold to everyone I know.
From the first phone call, meeting ***** who provided the initial information to ****** who guided me through the final steps leading to my first investment of precious metals I felt welcomed into the extended family. Birch Gold Group, through a no pressure approach, allowed me to listen to the experience of professionals provide options, the variations and subtle nuances of precious metals investing resulting in me confidently deciding which path I would follow.Provided with detailed tracking information my first shipment a... read more
Business response:
Hi ****,Wow, thank you so much for your feedback! Your experienceencompassesso many of our core values and we are truly honored to have you as part of our Birch Gold Group family. It makes us proud to hear our team took such wonderful care of you and made certain that your order process was educational and supportive without any pressure! We are thrilled we could help make your delivery a smooth and timely one as well. Please dont hesitate to reach out if there is anything else we can assist you with, we are always here for ... read more
Had a great experience converting my old 401k to precious metals. They made everything simple and made it easy to understand. Can't wait to see what the future holds as the value just keeps growing. Thank you Birch Gold Group!!
Business response:
Hi ****,At Birch Gold Group, we are committed to simplifying the world of precious metals to make it easier for customers to understand and navigate. Your feedback lets us know we met the **** with you and were thankful for the opportunity to serve you! If there is anything we can assist you with in the future, please feel free to give us a call. We look forward to being a reliable resource for you!
I have been buying from Birch Gold for two years. Every person I have talked with has been informed, polite and very helpful. I knew nothing about buying precious metals and they walked me through every step. I always feel that they listen to me and make recommendations that are in my best interest. Thank you, Birch Gold
Very good service and helpful. Smooth transition from assets to location and following up with me to make sure everything worked.
Business response:
Hi ****,We truly enjoy taking care of our customers and ensuring you are supported throughout our streamlined process with helpful, friendly service. Your feedback lets us know we delivered on that with you and we appreciate your kind words! If we can be of any further assistance to you, please feel free to give us a ring.
Frequently asked questions about Birch Gold Group
How is Birch Gold Group rated?
Birch Gold Group has a 4.7 star rating with 1,129 reviews.
When is Birch Gold Group open?
Birch Gold Group is closed now. It will open at 8:00 a.m.