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Birdeye

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.97,446 reviews
    Select a rating
    Verified User in Real E.'s profile image
    Verified User in Real E. 
    on Birdeye

    2 years ago

    "Chateau Development" What do you like best about Birdeye? Birdeye allows you to search for things using keywords. This comes in handy a lot! What do you dislike about Birdeye? Birdeye was a transition but easy to use once you got the hang of it. Recommendations to others considering Birdeye: Birdeye is so quick and assists our staff in getting right to answering prospects questions. What problems is Birdeye solving and how is that benefiting you? Birdeye allows us to effectively communicate with prospective customers in a v... read more

    Jake K.'s profile image
    Jake K. 
    on Birdeye

    2 years ago

    "It has boosted out reviews over 100%" What do you like best about Birdeye? The conversion rate of reviews and the easy to use platform What do you dislike about Birdeye? I don't have any dislikes with the product Recommendations to others considering Birdeye: If you want online reputation management, Birdeye is the company to partner with. What problems is Birdeye solving and how is that benefiting you? It has resolved the problems of getting reviews from out customer base. 

    Roger H.'s profile image
    Roger H. 
    on Birdeye

    2 years ago

    "Very helpful connecting patients to give us a wonderful review!" What do you like best about Birdeye? I like how easy the process of connecting patients to reviews. The immediate feedback from patients and the reminders they send, just in care they forget. Also the help with asking for referrals. The website is very useful to see analytics and our growth. What do you dislike about Birdeye? I don't have anything that I dislike so far. This has been the easiest company to work with. Recommendations to others considering Birde... read more

    Verified User in C.'s profile image
    Verified User in C. 
    on Birdeye

    2 years ago

    "Excellent Service" What do you like best about Birdeye? You are able to manage reviews all in one place. What do you dislike about Birdeye? So far we haven't found anything that we dislike about Birdeye. Recommendations to others considering Birdeye: If you own a business Birdeye is highly recommended What problems is Birdeye solving and how is that benefiting you? It saves us time when receiving and responding to reviews. We are able to view and reply to reviews through Birdeye instead of having to log into other accounts. 

    Verified User in A.'s profile image
    Verified User in A. 
    on Birdeye

    2 years ago

    "Great experience" What do you like best about Birdeye? Creating a feedback loop and ticketing feature What do you dislike about Birdeye? Sometimes the customer list doesn't get sent out. What problems is Birdeye solving and how is that benefiting you? SEO presence, reviews and rankings- just overall online presence while creating a better service for our customers 

    Jim N.'s profile image
    Jim N. 
    on Birdeye

    2 years ago

    "Smarter Not Harder" What do you like best about Birdeye? My favorite part of Birdeye is that it does the thinking for me. I don't have to keep track of who I sent review request you and who I haven't. He keeps it automated simple and smart What do you dislike about Birdeye? The only negative that I really have with BirdEye is it's integration with the EHR that we use. It works but it's not as sophisticated as it could be. Most of that I'm sure is due to our EHR and not Birdeye. Recommendations to others considering Birdeye:... read more

    Rhonda D.'s profile image
    Rhonda D. 
    on Birdeye

    2 years ago

    "We have been very pleased with how it has performed for us." What do you like best about Birdeye? Tracking of where the reviews come from , Ease of use What do you dislike about Birdeye? We do not have any dislikes, do not see downsides Recommendations to others considering Birdeye: Watch a Demo. What problems is Birdeye solving and how is that benefiting you? Branding awareness 

    Kristy P.'s profile image
    Kristy P. 
    on Birdeye

    2 years ago

    "Birdeye is an awesome tool for SB" What do you like best about Birdeye? I like being able to see the reviews and comments instantly—also, the ability to reach out to customers and get their feedback. The ability to track tickets to make sure our managers are taking care of our customers is a great tool as well. Birdeye helps us to retain customers and make sure we are keeping them happy. What do you dislike about Birdeye? I really like the birdeye platform . The only thing I dislike is when I see bad reviews. Recommendation... read more

    Robert C.'s profile image
    Robert C. 
    on Birdeye

    2 years ago

    "Excellent results!" What do you like best about Birdeye? Ease of use to automatically generate reviews. What do you dislike about Birdeye? Really nothing. Once it's set up, everything just runs in the background with very little daily intervention. What problems is Birdeye solving and how is that benefiting you? Generating reviews on Google, Facebook and Healthgrades without having to remember to prompt patients to do it and then hoping they will follow through. As a result we have more Google reviews than any other special... read more

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.9 star rating with 7,446 reviews. 

    When is Birdeye open?

    Birdeye is closed now. It will open on Thursday at 9:00 a.m. 

    Need help? Contact us.

    Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com