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Birdeye - Palo Alto, CA
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Great program" What do you like best about Birdeye? Great technical support and ease of reaching patients What do you dislike about Birdeye? Nothing so far! I can't complain about anything What problems is Birdeye solving and how is that benefiting you? Getting reviews daily and referrals. This program works by itself and we are seeing results.
"Impactful Survey and Review Requests - plus a great team of support!" What do you like best about Birdeye? The review requests that we have implemented with our surveys are really making a difference in increasing our positive Google and Facebook reviews from our Members. Our surveys go out daily and we are getting immediate feedback to help us improve our service. Because the system is automated and it's so easy for our Members toreview us from a link in a text or email, we are getting so many reviews! Also very happy with... read more
"Birdeye is Great!" What do you like best about Birdeye? The automation's and user experience are what I like most about Birdeye. We have increased our revenue and customer loyalty. What do you dislike about Birdeye? I dislike that I am not able to make payments from the Birdeye software. What problems is Birdeye solving and how is that benefiting you? We are providing company policies and information to customers much easier and faster.
"Birdeye has been a tremendous asset for our organization." What do you like best about Birdeye? The reporting online and assistance in accumulating reviews What do you dislike about Birdeye? There isn't much that I dislike about birdeye What problems is Birdeye solving and how is that benefiting you? They've helped us acquire more reviews and seem to be far more Positive ones than we've ever had
"Helping a Builder improve its google review scores and improving Google search" What do you like best about Birdeye? Automation of sending out review requests. Rishi, my onboarding specialist was fantastic. What do you dislike about Birdeye? All good, I do not have any issues or changes. Recommendations to others considering Birdeye: There are multiple layers to what Birdeye can do. Pinpoint what you want to achieve first and implement that. Once you get the results you are looking for, add features. What problems is Birdey... read more
"Very User Friendly" What do you like best about Birdeye? Birdeye is very easy to use and is fast. What do you dislike about Birdeye? There really isn't anything that I dislike about Birdeye. What problems is Birdeye solving and how is that benefiting you? Birdeye is helping get our name out there in a "new to us" market. Consumers are really paying attention to the reviews of prior customers to make choosing a vendor easier for them.
"Simple platform and tool to keep your customer service culture at best-in-class." What do you like best about Birdeye? Timely. Does all the consolidating for us! What do you dislike about Birdeye? Single review sources get posted multiple times. What problems is Birdeye solving and how is that benefiting you? Customer relationship management.
"Great dashboard" What do you like best about Birdeye? I like how Birdeye aggregates sources and provides location filters so I can quickly gain perspective on our operations in different market segments nationally What do you dislike about Birdeye? It's very helpful. I like all of the features I've used. What problems is Birdeye solving and how is that benefiting you? Reputation management
"Exceptional Experience So far" What do you like best about Birdeye? The best thing about Birdeye is that we can view all our reviews in one spot, and that helps businesses like ours in maintaining our online reputation. What do you dislike about Birdeye? With the price we are paying, we are not provided with other white label tools and its marketing automation platform. What problems is Birdeye solving and how is that benefiting you? The main problem which we have tackled with Birdeye is that we can now see and respond to a... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,487 reviews.
When is Birdeye open?
Birdeye is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com