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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Robust source for reviews" What do you like best about Birdeye? At first I was skeptical (that's my nature), but Rahul was so helpful in explaining everything step-by-step to understand what all was entailed. Birdeye is an excellent source in automating what people genuinely think of your business. What do you dislike about Birdeye? Not easy to use, but with explanation, it's made more manageable. Recommendations to others considering Birdeye: If you truly want to know what people think of your service and don't want to ask... read more
"Birdeye is easy to use and has an amazing Team that gets the job done!" What do you like best about Birdeye? Birdeye is easy to navigate internally, but the surveys we send out to our Members are easy, short, and simple! In a month, we had already seen a significant improvement in our Google & Facebook ratings. Thanks to their fantastic team, who is always ready to answer your questions! What do you dislike about Birdeye? There is a limitation on designing the survey graphs to match our brand colors. It would be great to cu... read more
"Intentional and willing to go the extra mile!" What do you like best about Birdeye? I love that we can connect it to our encompass software. It makes the process very seamless for both our loan officers and their clients. What do you dislike about Birdeye? We originally did not like the format of the review request email. However, they quickly worked with us to update it and make it match our company's brand standards! What problems is Birdeye solving and how is that benefiting you? There was a problem with just making sure... read more
"We would highly recommend Birdeye to manage our reviews and accounts!" What do you like best about Birdeye? Birdeye does a great job integrating contacts through our office software program Ascend. They solicit the reviews and get them out on Google and and our social media accounts as well as our website. The technical support is very helpful! Our patients can also email us at anytime through our Birdeye account. During the pandemic, this has been very beneficial! What do you dislike about Birdeye? We have not had any down... read more
"Great program" What do you like best about Birdeye? Great technical support and ease of reaching patients What do you dislike about Birdeye? Nothing so far! I can't complain about anything What problems is Birdeye solving and how is that benefiting you? Getting reviews daily and referrals. This program works by itself and we are seeing results.
"Impactful Survey and Review Requests - plus a great team of support!" What do you like best about Birdeye? The review requests that we have implemented with our surveys are really making a difference in increasing our positive Google and Facebook reviews from our Members. Our surveys go out daily and we are getting immediate feedback to help us improve our service. Because the system is automated and it's so easy for our Members toreview us from a link in a text or email, we are getting so many reviews! Also very happy with... read more
"Birdeye is Great!" What do you like best about Birdeye? The automation's and user experience are what I like most about Birdeye. We have increased our revenue and customer loyalty. What do you dislike about Birdeye? I dislike that I am not able to make payments from the Birdeye software. What problems is Birdeye solving and how is that benefiting you? We are providing company policies and information to customers much easier and faster.
"Birdeye has been a tremendous asset for our organization." What do you like best about Birdeye? The reporting online and assistance in accumulating reviews What do you dislike about Birdeye? There isn't much that I dislike about birdeye What problems is Birdeye solving and how is that benefiting you? They've helped us acquire more reviews and seem to be far more Positive ones than we've ever had
"Helping a Builder improve its google review scores and improving Google search" What do you like best about Birdeye? Automation of sending out review requests. Rishi, my onboarding specialist was fantastic. What do you dislike about Birdeye? All good, I do not have any issues or changes. Recommendations to others considering Birdeye: There are multiple layers to what Birdeye can do. Pinpoint what you want to achieve first and implement that. Once you get the results you are looking for, add features. What problems is Birdey... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,807 reviews.
When is Birdeye open?
Birdeye is closed now. It will open on Monday at 9:00 a.m.