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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"It has boosted out reviews over 100%" What do you like best about Birdeye? The conversion rate of reviews and the easy to use platform What do you dislike about Birdeye? I don't have any dislikes with the product Recommendations to others considering Birdeye: If you want online reputation management, Birdeye is the company to partner with. What problems is Birdeye solving and how is that benefiting you? It has resolved the problems of getting reviews from out customer base.
"Very helpful connecting patients to give us a wonderful review!" What do you like best about Birdeye? I like how easy the process of connecting patients to reviews. The immediate feedback from patients and the reminders they send, just in care they forget. Also the help with asking for referrals. The website is very useful to see analytics and our growth. What do you dislike about Birdeye? I don't have anything that I dislike so far. This has been the easiest company to work with. Recommendations to others considering Birde... read more
"Excellent Service" What do you like best about Birdeye? You are able to manage reviews all in one place. What do you dislike about Birdeye? So far we haven't found anything that we dislike about Birdeye. Recommendations to others considering Birdeye: If you own a business Birdeye is highly recommended What problems is Birdeye solving and how is that benefiting you? It saves us time when receiving and responding to reviews. We are able to view and reply to reviews through Birdeye instead of having to log into other accounts.
"Great experience" What do you like best about Birdeye? Creating a feedback loop and ticketing feature What do you dislike about Birdeye? Sometimes the customer list doesn't get sent out. What problems is Birdeye solving and how is that benefiting you? SEO presence, reviews and rankings- just overall online presence while creating a better service for our customers
"Smarter Not Harder" What do you like best about Birdeye? My favorite part of Birdeye is that it does the thinking for me. I don't have to keep track of who I sent review request you and who I haven't. He keeps it automated simple and smart What do you dislike about Birdeye? The only negative that I really have with BirdEye is it's integration with the EHR that we use. It works but it's not as sophisticated as it could be. Most of that I'm sure is due to our EHR and not Birdeye. Recommendations to others considering Birdeye:... read more
"We have been very pleased with how it has performed for us." What do you like best about Birdeye? Tracking of where the reviews come from , Ease of use What do you dislike about Birdeye? We do not have any dislikes, do not see downsides Recommendations to others considering Birdeye: Watch a Demo. What problems is Birdeye solving and how is that benefiting you? Branding awareness
"Birdeye is an awesome tool for SB" What do you like best about Birdeye? I like being able to see the reviews and comments instantly—also, the ability to reach out to customers and get their feedback. The ability to track tickets to make sure our managers are taking care of our customers is a great tool as well. Birdeye helps us to retain customers and make sure we are keeping them happy. What do you dislike about Birdeye? I really like the birdeye platform . The only thing I dislike is when I see bad reviews. Recommendation... read more
"Excellent results!" What do you like best about Birdeye? Ease of use to automatically generate reviews. What do you dislike about Birdeye? Really nothing. Once it's set up, everything just runs in the background with very little daily intervention. What problems is Birdeye solving and how is that benefiting you? Generating reviews on Google, Facebook and Healthgrades without having to remember to prompt patients to do it and then hoping they will follow through. As a result we have more Google reviews than any other special... read more
"Great Platform That Drives Our Business" What do you like best about Birdeye? I love the feedback it gets for our company and the reporting feature that allows us to watch the progress! What do you dislike about Birdeye? I enjoy the entire program and the ease of use! I don't have a dislike! What problems is Birdeye solving and how is that benefiting you? We are solving customer complaints and holding our employees and management staff to a higher standard. The benefit is being able to assign a ticket and get a dissatisfied... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,688 reviews.
When is Birdeye open?
Birdeye is closed now. It will open tomorrow at 9:00 a.m.