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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Great source for resident and prospect reviews!" What do you like best about Birdeye? The ease of sending out surveys! Automated What do you dislike about Birdeye? Surveys do not have a spot for N/A. We would like to add this! What problems is Birdeye solving and how is that benefiting you? N/A
Business response:
Hi Haley thanks for the review! Birdeye surveys are completely customizable, so we can definitely show you how to add an "N/A" option! You can even do skip or display logic. Please contact support@birdeye.com and we can help you set up your surveys to your exact needs.
"It allows us to get reliable feedback from our customers" What do you like best about Birdeye? I like the ease of use. All you have to do is enter someone's name, email address and phone number and they are invited to check out your business. This software is unique because it is so simple. The net effect on the experience is small. I believe this is one of the most used items, especially after a successful business. Testimonials are vital to the credibility of a business. They are important in creating a personalized custo... read more
Business response:
Thanks for the review! Please reach out to your support rep, so we can automate your requests and/or show you how to quickly import the name, email and phones. If you email support@birdeye.com they will be happy to show you.
I luv the product
"Success with Birdeye" What do you like best about Birdeye? While working with the Birdeye team, Jarod never gave up on searching for solutions to our integration issues. He was fast to response by email and/or phone with any questions I had. He provided guidance in optimizing the portal and organized conference calls with his team and ours to help successfully streamline any matters we have been experiencing. What do you dislike about Birdeye? No dislikes was very pleased with all the support received. Recommendations to ot... read more
"Makes reviewing better for Birdeys" What do you like best about Birdeye? With the support of Birdeye we quickly collect more than 500 feedback! It is indeed a simple, reliable and most important way to achieve our audience in real moment. This is crucial. If a buyer has an ensure that the company, he/she will also be way to notify us to fix the problem instead of leaving a derogatory examination. The ability to respond to feedback on the website helps to make sure all reviews are answered in due course. In total, our compan... read more
"Birdeye Review" What do you like best about Birdeye? It's very direct and easy to use. It helps me track my reviews and allows me to work off of feedback. What do you dislike about Birdeye? nothing to dislike about bird eye. its good Recommendations to others considering Birdeye: best tool! What problems is Birdeye solving and how is that benefiting you? it helps me see the feed back from customers I assisted and encourages me to do better - great tool
"User friendly App" What do you like best about Birdeye? I find Birdeye very user friendly. When a review is submitted, I'm sent an alert. With the app I can respond and close the review with a couple of clicks. What do you dislike about Birdeye? This survey is too long and now I have to keep entering things to get past this question. Recommendations to others considering Birdeye: none What problems is Birdeye solving and how is that benefiting you? I'm able to address the concerns of out patients with Birdeye.
"Excellence & Ease - Birdeye Soothes reputation blues and helps drive results" What do you like best about Birdeye? Awesome platform and staff beats all expectations What do you dislike about Birdeye? Nothing - super star level customer experience with chat tool, platform navigation, reports, customization... What problems is Birdeye solving and how is that benefiting you? Increasing customer interaction and helping solve problems or get answers quicker...
"Overall great service" What do you like best about Birdeye? I love that all of the team members take their time to make sure they understand your business and your goals. I also like how seamless and user friendly the platform is. What do you dislike about Birdeye? So far there is nothing I don't like about the platform. What problems is Birdeye solving and how is that benefiting you? Most of our locations have a gap in the amount of reviews we receive on a monthly basis. The average review count for our new locations (arou... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,547 reviews.
When is Birdeye open?
Birdeye is closed now. It will open tomorrow at 9:00 a.m.