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Birdeye - Palo Alto, CA
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Found that with Birdeye we started receiving more reviews than we ever had in the past." What do you like best about Birdeye? What I like best is that Birdeye takes the workload off so you can get other things done. Setup was easy and easy to use. What do you dislike about Birdeye? I really don't have anything negative to say. So far so good! What problems is Birdeye solving and how is that benefiting you? Our reviews since using Birdeye have gone up! Easy to use and patients seem to be happy with the interaction.
"Great CX & Interaction Tool for Your Tech Stack!" What do you like best about Birdeye? The "all-in-one-place" approach to interactions and customer experience is a great out of the box tool to add to your marketing technology stack. While we're currently only using a portion of the features BirdEye offers, I like that there are numerous options for future considerations that could seamlessly integrate with our already implemented solutions. What do you dislike about Birdeye? We encountered some limitations as a result of co... read more
"Makings things super easy and simple!" What do you like best about Birdeye? Simplicity and ease of use! gives us the ability to manage multiple sources quickly and easy! What do you dislike about Birdeye? features are updated and rolled out so quickly, we aren't always up to speed on the new items. I wish you could build out the functionality internally for us, seems like we are always waiting on our internal teams to complete. What problems is Birdeye solving and how is that benefiting you? so many review sites & social pl... read more
"Great functionality!" What do you like best about Birdeye? I like how quickly I reciece notifications from Birdeye allowing me to respond to our clients/prospects quicker. What do you dislike about Birdeye? I dislike that I only have 60 seconds to respond before it turns to text. I just need like 90 seconds at least. Recommendations to others considering Birdeye: N/a What problems is Birdeye solving and how is that benefiting you? How quickly we respond to prospects, getting more prospects answers,
"They make your life easier!" What do you like best about Birdeye? It made easier to request reviews from our customers and keep a track on them. The text messaging is ideal for out production reminders. It goes straight to their phone without interrupting their day. What do you dislike about Birdeye? so far we have nothing to dislike, we just need more time to learn about all the tools that we can use. Recommendations to others considering Birdeye: You should definitely try it. People DO look at the online ratings and it he... read more
"I've found my experience is pleasant using bird eye very simple to use." What do you like best about Birdeye? the categorizing is what I felt really helped me. What do you dislike about Birdeye? I haven't found really anything I've disliked. What problems is Birdeye solving and how is that benefiting you? I've realized the benefit in just knowing the reviews we are getting back that way I Know what I might need work in.
"Immediate positive growth with one campaign." What do you like best about Birdeye? The ease of use and proactive interaction with our customers. What do you dislike about Birdeye? Have not experience anything negative with the surveys What problems is Birdeye solving and how is that benefiting you? Increasing our Google ratings and proactively asking for reviews. This produces many more positive reviews.
"Best Reputation Management Softward" What do you like best about Birdeye? From the minute they went to work for us we saw immediate results. What do you dislike about Birdeye? I cannot think of anything that I don't like. What problems is Birdeye solving and how is that benefiting you? With Birdeye we are cleaning up our online presence and pulling all reviews together in one place.
"Birdeye will take your reviews to the next level!" What do you like best about Birdeye? The ease of use and ability to communicate with patients and directly respond to reviews through one dashboard. What do you dislike about Birdeye? There is a delay between Google review notifications and the Birdeye dashboard update with the new reviews. Recommendations to others considering Birdeye: Birdeye is what you have been looking for your reputation management. What problems is Birdeye solving and how is that benefiting you? Bird... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,501 reviews.
When is Birdeye open?
Birdeye is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com