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Birdeye - Palo Alto, CA
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Success with Birdeye" What do you like best about Birdeye? While working with the Birdeye team, Jarod never gave up on searching for solutions to our integration issues. He was fast to response by email and/or phone with any questions I had. He provided guidance in optimizing the portal and organized conference calls with his team and ours to help successfully streamline any matters we have been experiencing. What do you dislike about Birdeye? No dislikes was very pleased with all the support received. Recommendations to ot... read more
"Makes reviewing better for Birdeys" What do you like best about Birdeye? With the support of Birdeye we quickly collect more than 500 feedback! It is indeed a simple, reliable and most important way to achieve our audience in real moment. This is crucial. If a buyer has an ensure that the company, he/she will also be way to notify us to fix the problem instead of leaving a derogatory examination. The ability to respond to feedback on the website helps to make sure all reviews are answered in due course. In total, our compan... read more
"Birdeye Review" What do you like best about Birdeye? It's very direct and easy to use. It helps me track my reviews and allows me to work off of feedback. What do you dislike about Birdeye? nothing to dislike about bird eye. its good Recommendations to others considering Birdeye: best tool! What problems is Birdeye solving and how is that benefiting you? it helps me see the feed back from customers I assisted and encourages me to do better - great tool
"User friendly App" What do you like best about Birdeye? I find Birdeye very user friendly. When a review is submitted, I'm sent an alert. With the app I can respond and close the review with a couple of clicks. What do you dislike about Birdeye? This survey is too long and now I have to keep entering things to get past this question. Recommendations to others considering Birdeye: none What problems is Birdeye solving and how is that benefiting you? I'm able to address the concerns of out patients with Birdeye.
"Excellence & Ease - Birdeye Soothes reputation blues and helps drive results" What do you like best about Birdeye? Awesome platform and staff beats all expectations What do you dislike about Birdeye? Nothing - super star level customer experience with chat tool, platform navigation, reports, customization... What problems is Birdeye solving and how is that benefiting you? Increasing customer interaction and helping solve problems or get answers quicker...
"Overall great service" What do you like best about Birdeye? I love that all of the team members take their time to make sure they understand your business and your goals. I also like how seamless and user friendly the platform is. What do you dislike about Birdeye? So far there is nothing I don't like about the platform. What problems is Birdeye solving and how is that benefiting you? Most of our locations have a gap in the amount of reviews we receive on a monthly basis. The average review count for our new locations (arou... read more
"Best Platform!! Grow your Business with Birdeye!" What do you like best about Birdeye? Support Functionality Ease of Use Design What do you dislike about Birdeye? Nothing i can think of. I would like closer integration with EndoVision in applications. Recommendations to others considering Birdeye: Fantastic growth from the use of patient reviews. What problems is Birdeye solving and how is that benefiting you? I have enjoyed all the patient comments whether they be positive or negative to help our practice strive to be bett... read more
"Significantly improved our reviews" What do you like best about Birdeye? Implementation team was very helpful getting us set up. Within a week, we have gone from 2.5 to 3 stars at our main office location, and received over 100 new reviews (mostly 5 star). I appreciate how easy it is to use, and that little to no effort is required on my part What do you dislike about Birdeye? Nothing yet. Honestly has been great all around! What problems is Birdeye solving and how is that benefiting you? We only were receiving reviews from... read more
"Birdeye has allowed my offices to go from 75 to over 350 Google reviews in a short time." What do you like best about Birdeye? Its software does all the work. All we do is remind the patient to respond to the request for the review to post What do you dislike about Birdeye? Pricey but it pays for itself every monthl. Recommendations to others considering Birdeye: none What problems is Birdeye solving and how is that benefiting you? none
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,485 reviews.
When is Birdeye open?
Birdeye is closed now. It will open on Friday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com