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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Birdeye Review" What do you like best about Birdeye? It's very direct and easy to use. It helps me track my reviews and allows me to work off of feedback. What do you dislike about Birdeye? nothing to dislike about bird eye. its good Recommendations to others considering Birdeye: best tool! What problems is Birdeye solving and how is that benefiting you? it helps me see the feed back from customers I assisted and encourages me to do better - great tool
"User friendly App" What do you like best about Birdeye? I find Birdeye very user friendly. When a review is submitted, I'm sent an alert. With the app I can respond and close the review with a couple of clicks. What do you dislike about Birdeye? This survey is too long and now I have to keep entering things to get past this question. Recommendations to others considering Birdeye: none What problems is Birdeye solving and how is that benefiting you? I'm able to address the concerns of out patients with Birdeye.
"Excellence & Ease - Birdeye Soothes reputation blues and helps drive results" What do you like best about Birdeye? Awesome platform and staff beats all expectations What do you dislike about Birdeye? Nothing - super star level customer experience with chat tool, platform navigation, reports, customization... What problems is Birdeye solving and how is that benefiting you? Increasing customer interaction and helping solve problems or get answers quicker...
"Overall great service" What do you like best about Birdeye? I love that all of the team members take their time to make sure they understand your business and your goals. I also like how seamless and user friendly the platform is. What do you dislike about Birdeye? So far there is nothing I don't like about the platform. What problems is Birdeye solving and how is that benefiting you? Most of our locations have a gap in the amount of reviews we receive on a monthly basis. The average review count for our new locations (arou... read more
"Best Platform!! Grow your Business with Birdeye!" What do you like best about Birdeye? Support Functionality Ease of Use Design What do you dislike about Birdeye? Nothing i can think of. I would like closer integration with EndoVision in applications. Recommendations to others considering Birdeye: Fantastic growth from the use of patient reviews. What problems is Birdeye solving and how is that benefiting you? I have enjoyed all the patient comments whether they be positive or negative to help our practice strive to be bett... read more
"Significantly improved our reviews" What do you like best about Birdeye? Implementation team was very helpful getting us set up. Within a week, we have gone from 2.5 to 3 stars at our main office location, and received over 100 new reviews (mostly 5 star). I appreciate how easy it is to use, and that little to no effort is required on my part What do you dislike about Birdeye? Nothing yet. Honestly has been great all around! What problems is Birdeye solving and how is that benefiting you? We only were receiving reviews from... read more
"Birdeye has allowed my offices to go from 75 to over 350 Google reviews in a short time." What do you like best about Birdeye? Its software does all the work. All we do is remind the patient to respond to the request for the review to post What do you dislike about Birdeye? Pricey but it pays for itself every monthl. Recommendations to others considering Birdeye: none What problems is Birdeye solving and how is that benefiting you? none
"Found that with Birdeye we started receiving more reviews than we ever had in the past." What do you like best about Birdeye? What I like best is that Birdeye takes the workload off so you can get other things done. Setup was easy and easy to use. What do you dislike about Birdeye? I really don't have anything negative to say. So far so good! What problems is Birdeye solving and how is that benefiting you? Our reviews since using Birdeye have gone up! Easy to use and patients seem to be happy with the interaction.
"Great CX & Interaction Tool for Your Tech Stack!" What do you like best about Birdeye? The "all-in-one-place" approach to interactions and customer experience is a great out of the box tool to add to your marketing technology stack. While we're currently only using a portion of the features BirdEye offers, I like that there are numerous options for future considerations that could seamlessly integrate with our already implemented solutions. What do you dislike about Birdeye? We encountered some limitations as a result of co... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,688 reviews.
When is Birdeye open?
Birdeye is closed now. It will open at 9:00 a.m.