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Birdeye

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.97,547 reviews
    Select a rating
    Lisa S.'s profile image
    Lisa S. 
    on Birdeye

    3 years ago

    "Best Platform!! Grow your Business with Birdeye!" What do you like best about Birdeye? Support Functionality Ease of Use Design What do you dislike about Birdeye? Nothing i can think of. I would like closer integration with EndoVision in applications. Recommendations to others considering Birdeye: Fantastic growth from the use of patient reviews. What problems is Birdeye solving and how is that benefiting you? I have enjoyed all the patient comments whether they be positive or negative to help our practice strive to be bett... read more

    Emma R.'s profile image
    Emma R. 
    on Birdeye

    3 years ago

    "Significantly improved our reviews" What do you like best about Birdeye? Implementation team was very helpful getting us set up. Within a week, we have gone from 2.5 to 3 stars at our main office location, and received over 100 new reviews (mostly 5 star). I appreciate how easy it is to use, and that little to no effort is required on my part What do you dislike about Birdeye? Nothing yet. Honestly has been great all around! What problems is Birdeye solving and how is that benefiting you? We only were receiving reviews from... read more

    Bennie C.'s profile image
    Bennie C. 
    on Birdeye

    3 years ago

    "Birdeye has allowed my offices to go from 75 to over 350 Google reviews in a short time." What do you like best about Birdeye? Its software does all the work. All we do is remind the patient to respond to the request for the review to post What do you dislike about Birdeye? Pricey but it pays for itself every monthl. Recommendations to others considering Birdeye: none What problems is Birdeye solving and how is that benefiting you? none 

    Verified User in Hospital & Health C.'s profile image
    Verified User in Hospital & Health C. 
    on Birdeye

    3 years ago

    "Found that with Birdeye we started receiving more reviews than we ever had in the past." What do you like best about Birdeye? What I like best is that Birdeye takes the workload off so you can get other things done. Setup was easy and easy to use. What do you dislike about Birdeye? I really don't have anything negative to say. So far so good! What problems is Birdeye solving and how is that benefiting you? Our reviews since using Birdeye have gone up! Easy to use and patients seem to be happy with the interaction. 

    Carly H.'s profile image
    Carly H. 
    on Birdeye

    3 years ago

    "Great CX & Interaction Tool for Your Tech Stack!" What do you like best about Birdeye? The "all-in-one-place" approach to interactions and customer experience is a great out of the box tool to add to your marketing technology stack. While we're currently only using a portion of the features BirdEye offers, I like that there are numerous options for future considerations that could seamlessly integrate with our already implemented solutions. What do you dislike about Birdeye? We encountered some limitations as a result of co... read more

    Verified User in T.'s profile image
    Verified User in T. 
    on Birdeye

    3 years ago

    "Makings things super easy and simple!" What do you like best about Birdeye? Simplicity and ease of use! gives us the ability to manage multiple sources quickly and easy! What do you dislike about Birdeye? features are updated and rolled out so quickly, we aren't always up to speed on the new items. I wish you could build out the functionality internally for us, seems like we are always waiting on our internal teams to complete. What problems is Birdeye solving and how is that benefiting you? so many review sites & social pl... read more

    Jessie P.'s profile image
    Jessie P. 
    on Birdeye

    3 years ago

    "Great functionality!" What do you like best about Birdeye? I like how quickly I reciece notifications from Birdeye allowing me to respond to our clients/prospects quicker. What do you dislike about Birdeye? I dislike that I only have 60 seconds to respond before it turns to text. I just need like 90 seconds at least. Recommendations to others considering Birdeye: N/a What problems is Birdeye solving and how is that benefiting you? How quickly we respond to prospects, getting more prospects answers, 

    karen s.'s profile image
    karen s. 
    on Birdeye

    3 years ago

    "They make your life easier!" What do you like best about Birdeye? It made easier to request reviews from our customers and keep a track on them. The text messaging is ideal for out production reminders. It goes straight to their phone without interrupting their day. What do you dislike about Birdeye? so far we have nothing to dislike, we just need more time to learn about all the tools that we can use. Recommendations to others considering Birdeye: You should definitely try it. People DO look at the online ratings and it he... read more

    Verified User in A.'s profile image
    Verified User in A. 
    on Birdeye

    3 years ago

    "I've found my experience is pleasant using bird eye very simple to use." What do you like best about Birdeye? the categorizing is what I felt really helped me. What do you dislike about Birdeye? I haven't found really anything I've disliked. What problems is Birdeye solving and how is that benefiting you? I've realized the benefit in just knowing the reviews we are getting back that way I Know what I might need work in. 

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.9 star rating with 7,547 reviews. 

    When is Birdeye open?

    Birdeye is closed now. It will open tomorrow at 9:00 a.m.