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Birdeye - Palo Alto, CA
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"It has helped grow our great reputation" What do you like best about Birdeye? It is easy to use and people are more apt to write a review What do you dislike about Birdeye? The downside would just be the cost but it has a lot of value. If you get more jobs it pays for itself but you have to use it and push for more positive reviews What problems is Birdeye solving and how is that benefiting you? Getting more reviews. Its one thing to ask them but its another thing to remind them once or twice. We have seen a large increase ... read more
"--Fantastic tool for us to get great and honest feedback from our patients" What do you like best about Birdeye? I like how the patient's are notified after their appointment to complete the review. I also like how it reflects on our facebook page and website. What do you dislike about Birdeye? I cannot think of anything at this time. What problems is Birdeye solving and how is that benefiting you? I cannot think of anything at this time.
"Get Recognition for your value!" What do you like best about Birdeye? This is a great way to build your referrals and sphere. What do you dislike about Birdeye? I haven't experienced anything negative regarding Birdseye. Recommendations to others considering Birdeye: I would recommend Birdeye as a great tool for boosting one's referral, sphere and prospecting for leads using recognition. For me, I work hard and my hope is that all my clients are confident in my ability and representation. Purchasing real estate is one of th... read more
"Great Service and Application" What do you like best about Birdeye? I love the service and the way the application works What do you dislike about Birdeye? Some reviews are left out without response Recommendations to others considering Birdeye: No brainer. Great product for Online Reputation What problems is Birdeye solving and how is that benefiting you? Getting more awareness through social media reviews. Helps improving ranking.
"Great company to work with!" What do you like best about Birdeye? They are very efficient. If there is a bug, they fix it fast. What do you dislike about Birdeye? Birdeye is great~ the people care about their job! Thank you Recommendations to others considering Birdeye: Birdeye is the best texting platform that we have found. I used another company for about a year...they were not attentive when there were bugs. Birdeye peeps fix things fast when we need them! Thank you! What problems is Birdeye solving and how is that bene... read more
"Managing my reviews is a pleasure!" What do you like best about Birdeye? Birdeye sends review requests to our patients. I am able to view and manage the reviews from one location. I can also see which platform they used to post their review, Google, Facebook or Healthgrades, there is also a direct reply that they can use which isn' t public. What do you dislike about Birdeye? Occasionally there is a glitch in the system and the review requests don’t get sent out to patients. I have had this happen a few times. I can tell wh... read more
"Wonderful Service" What do you like best about Birdeye? I love the fact that we can send our crews out to do a job and they can send their own review requests to the customer that they have did a job for. What do you dislike about Birdeye? I honestly really have no complaints at all. What problems is Birdeye solving and how is that benefiting you? Being able to see what jobs get reviews and what jobs don't.
"BirdEye has only been implemented in our business for 5 months, and doubled our reviews thus far." What do you like best about Birdeye? Customer Service is very through with their training, making the on-boarding process easy. What do you dislike about Birdeye? Price is expensive, but completely worth it, nothing to complain about on our end. Recommendations to others considering Birdeye: N/A What problems is Birdeye solving and how is that benefiting you? We are gaining viewership on our website, as well as gaining more of... read more
"Best Customer Support in the Industry" What do you like best about Birdeye? Birdeye has the best support chat I have ever come across. They are always willing to go above and beyond to help. They have big tech capabilities, with a small business mentality. What do you dislike about Birdeye? There isn't much I dislike about Birdeye. The only thing that would be negative in regard to this business is the cost. It's not cheap. But frankly, it is worth it. Recommendations to others considering Birdeye: If you are considering us... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,499 reviews.
When is Birdeye open?
Birdeye is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com