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Birdeye - Palo Alto, CA
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Easy to use, huge bump in our reviews!" What do you like best about Birdeye? BirdEye was easy to set up, the customer service was great and they made sure I knew exactly how to use the platform. We've been receiving more positive reviews than we ever have in the past. What do you dislike about Birdeye? Nothing to dislike so far! Everything has been going smoothly. Recommendations to others considering Birdeye: Easy to use and set-up, helps with promoting your business. What problems is Birdeye solving and how is that benefi... read more
"convenient to use" What do you like best about Birdeye? all reviews in one place and notifications of reviews What do you dislike about Birdeye? I can't think of anything that I don't like. Recommendations to others considering Birdeye: Start using ASAP What problems is Birdeye solving and how is that benefiting you? I am able to manage of of my reviews across all platforms
"Has increased my business significantly!" What do you like best about Birdeye? I like having some control over how this works. I send off my customer lists weekly or bi-weekly, they add to the main list and send the review requests. Some businesses prefer them to do it all, but I like this way for my business. They are quick to respond on customer service as well. What do you dislike about Birdeye? Nothing to do with them, but I wish it was super easy and clear for customers to post reviews and I also wish reviews that are ... read more
"Easy to use and gets you instant results" What do you like best about Birdeye? The support team is always quick on the responses, and their sales team is always quick to set up a call if we need to ask some questions. The product itself has great UI and is easy to learn and easy to teach to other employees. What do you dislike about Birdeye? They only downside I can think of is that the review requests we sent out don't come from an email with the same domain name as us. It's really nothing that important though. It still l... read more
"We love the results we get by making it easy for customers to leave us a review." What do you like best about Birdeye? The ease that the reviews are posted securely What do you dislike about Birdeye? I wish we could ask for reviews to more sites. Recommendations to others considering Birdeye: Give it a try. The terms and cost make it a reasonable investment. What problems is Birdeye solving and how is that benefiting you? I like that I can include my phone number for a personal response it needed.
"Great marketing tool" What do you like best about Birdeye? It is easy to use. You do not need to be a computer wizard to know how to use it. Also you get to respond to those who visit your website and turn those visitors into clients. What do you dislike about Birdeye? No downside as of yet, it is easy to use and integrate with your website. What problems is Birdeye solving and how is that benefiting you? We are capturing all the visitors to our website and also clients are leaving reviews once we settle their case.
"Great source for feedback to know how we are preforming." What do you like best about Birdeye? Read each one and answering the customers to make our company better. What do you dislike about Birdeye? I haven't found anything that i dislike yet. Recommendations to others considering Birdeye: Very useful to grow your business What problems is Birdeye solving and how is that benefiting you? Making unhappy customer happy again if possible.
"Best Review Site!" What do you like best about Birdeye? Everything is all in the same place. I don't have to login to different platforms to respond to each review. I wouldn't know what to do if I didn't have Birdeye. What do you dislike about Birdeye? Honestly, there isn't anything that I don't like. Recommendations to others considering Birdeye: You shouldn't even have to think about your decision, if you don't already have Birdeye then you need it. What problems is Birdeye solving and how is that benefiting you? It saves... read more
"Love the results" What do you like best about Birdeye? It's a super-easy way to send customers reviews What do you dislike about Birdeye? I haven't found anything yet that I dislike. Recommendations to others considering Birdeye: If you want a platform to help bring your reviews to the next level choose Birdeye What problems is Birdeye solving and how is that benefiting you? Much more reviews. And I love the webchat options.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,504 reviews.
When is Birdeye open?
Birdeye is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com