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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Makings things super easy and simple!" What do you like best about Birdeye? Simplicity and ease of use! gives us the ability to manage multiple sources quickly and easy! What do you dislike about Birdeye? features are updated and rolled out so quickly, we aren't always up to speed on the new items. I wish you could build out the functionality internally for us, seems like we are always waiting on our internal teams to complete. What problems is Birdeye solving and how is that benefiting you? so many review sites & social pl... read more
"Great functionality!" What do you like best about Birdeye? I like how quickly I reciece notifications from Birdeye allowing me to respond to our clients/prospects quicker. What do you dislike about Birdeye? I dislike that I only have 60 seconds to respond before it turns to text. I just need like 90 seconds at least. Recommendations to others considering Birdeye: N/a What problems is Birdeye solving and how is that benefiting you? How quickly we respond to prospects, getting more prospects answers,
"They make your life easier!" What do you like best about Birdeye? It made easier to request reviews from our customers and keep a track on them. The text messaging is ideal for out production reminders. It goes straight to their phone without interrupting their day. What do you dislike about Birdeye? so far we have nothing to dislike, we just need more time to learn about all the tools that we can use. Recommendations to others considering Birdeye: You should definitely try it. People DO look at the online ratings and it he... read more
"I've found my experience is pleasant using bird eye very simple to use." What do you like best about Birdeye? the categorizing is what I felt really helped me. What do you dislike about Birdeye? I haven't found really anything I've disliked. What problems is Birdeye solving and how is that benefiting you? I've realized the benefit in just knowing the reviews we are getting back that way I Know what I might need work in.
"Immediate positive growth with one campaign." What do you like best about Birdeye? The ease of use and proactive interaction with our customers. What do you dislike about Birdeye? Have not experience anything negative with the surveys What problems is Birdeye solving and how is that benefiting you? Increasing our Google ratings and proactively asking for reviews. This produces many more positive reviews.
"Best Reputation Management Softward" What do you like best about Birdeye? From the minute they went to work for us we saw immediate results. What do you dislike about Birdeye? I cannot think of anything that I don't like. What problems is Birdeye solving and how is that benefiting you? With Birdeye we are cleaning up our online presence and pulling all reviews together in one place.
"Birdeye will take your reviews to the next level!" What do you like best about Birdeye? The ease of use and ability to communicate with patients and directly respond to reviews through one dashboard. What do you dislike about Birdeye? There is a delay between Google review notifications and the Birdeye dashboard update with the new reviews. Recommendations to others considering Birdeye: Birdeye is what you have been looking for your reputation management. What problems is Birdeye solving and how is that benefiting you? Bird... read more
"Voice of the Customer tool, with analytics" What do you like best about Birdeye? Easy to use push notifications to my mobile and the ability to respond in publice as well as private What do you dislike about Birdeye? Nothing at this time, it seems ot be intuitive and easy to work with. What problems is Birdeye solving and how is that benefiting you? Following up and responding to reviews on Google and Birdeye
"Great product- has helped our office teams concentrate on the patients in front of them!" What do you like best about Birdeye? The ability to connect and chat with patients in real time and provide quick responses. What do you dislike about Birdeye? Sometimes cumbersome when patients respond after we have already closed out the chat; we have lost messages on occasion because we are not alerted again to the message. What problems is Birdeye solving and how is that benefiting you? The ability to connect with patients that don... read more
Business response:
Love it! Webchat is an excellent feature that not only exceeds customer expectations with fast responses and service but helps with lead conversion. Thank you for sharing your experience!
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,688 reviews.
When is Birdeye open?
Birdeye is closed now. It will open at 9:00 a.m.