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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"very effective" What do you like best about Birdeye? I like birdeye because it really helps us improve on ourselves as a company. The reviews on birdeye seem to be real and it really helps to read other people's honest opinions. What do you dislike about Birdeye? Birdeye has been really helpful, nothing negative about it. Recommendations to others considering Birdeye: Birdeye is really helpful and much more honest than Yelp. Would highly recommend. What problems is Birdeye solving and how is that benefiting you? Birdeye hel... read more
Business response:
Love how you are utilizing reviews! Reviews are great for boosting employee morale as they see proof of how they provide exceptional service.
"I think this is one of the coolest customer contact programs out there" What do you like best about Birdeye? The ease and convenience of using this product. Also, their customer service is top notch! What do you dislike about Birdeye? Nothing so far. Their responses are always timely and informative. What problems is Birdeye solving and how is that benefiting you? We are starting to get a lot more reviews which has helped us tremendously. Our potential customers respond positively. Birdeye has solved the problem of soliciti... read more
Business response:
Hi David, customer happiness is a core value of ours at Birdeye, so we are thrilled to hear you are pleased with our service. We appreciate you choosing Birdeye!
"Amazing onboarding support!" What do you like best about Birdeye? I was incredibly impressed with the responsiveness from their entire team upon joining my new employer. This platform was going to be a huge part of my responsibilities in my new position and so I wanted to learn as much as I could about using it. I emailed our account manager, Lily Scribner, who reached back out to me to schedule a phone call right away. She was able to give me a short overview of the platform and then set me up with an extensive training ti... read more
Business response:
Wow, thank you for the kind feedback! We're happy to hear Lily and Rajat took great care of you. We'll be sure to pass along your kind words. Welcome to the nest, and thank you for choosing Birdeye!
"Birdeye's multiuses has paid off tenfold versus the investment." What do you like best about Birdeye? Birdeye makes sure that your business is represented correctly in all social media, search engine and review platforms as it relates to address, phone, open and closed, website etc. Having this information correct on these various platforms is essential so that people know how, where and when to contact you or how to find you on the internet. What do you dislike about Birdeye? There is nothing that I dislike about Birdeye. ... read more
"A feasible solution for creating reviews and reputation." What do you like best about Birdeye? I like that the software is very simple and fast to use. I can read reviews from colleagues and customers with a very well defined utility, I can honestly create a unique line of reputation that help me understand certain aspects of the competition. The support works perfectly. It helps me to collaborate fully with my clients. What do you dislike about Birdeye? I don't like that it tends to update the software in very long periods... read more
"BirdEye is a fantastic platform for collecting, managing and promoting reviews!" What do you like best about Birdeye? BirdEye consolidates all of my data into one place, displays it in an easy-to-use interface, and provides insightful analytics that save time. What do you dislike about Birdeye? It can get pricey when you're adding up different marketing tools, but overall when you look at the value it brings - it's worth it! What problems is Birdeye solving and how is that benefiting you? I am saving time and gathering insi... read more
"Fantastic!!!" What do you like best about Birdeye? Simple to use and great results. Really makes communicating with customers simple. I can see and verify that my employees are respopnding and communicating with customers daily. It has enhanced not only the number of reviews we receive but our total star rating has increased as well. What do you dislike about Birdeye? I haven't found anything not to like yet. What problems is Birdeye solving and how is that benefiting you? Reviews are so much easier to get from customers. I... read more
"The best review platform ever!" What do you like best about Birdeye? It is so easy to use and the staff are so great and extremely helpful. I 10/10 recommend! What do you dislike about Birdeye? Literally nothing! I love Birdeye its the best review software. Recommendations to others considering Birdeye: The best review software ever! What problems is Birdeye solving and how is that benefiting you? All of my clients love using them and they have increased their SEO and business!
"Love BirdEye!" What do you like best about Birdeye? I like the convenience of being able to have our reviews in one place to respond to. What do you dislike about Birdeye? Would like more choices for canned responses What problems is Birdeye solving and how is that benefiting you? Being able to respond in a timely manner; People like to see a quick response to reviews
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,517 reviews.
When is Birdeye open?
Birdeye is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com