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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Easy to manage reviews" What do you like best about Birdeye? How all reviews are stored in one location and the simplicity of managing them. What do you dislike about Birdeye? Sometimes we get a lot of spam messaging from the chat bot Recommendations to others considering Birdeye: Signing up was easy and the platform is user friendly What problems is Birdeye solving and how is that benefiting you? Getting better reviews since we can send requests in batches. More client engagement
"Ecom Birdeye review" What do you like best about Birdeye? It allows you to pull all of your reviews into one location. What do you dislike about Birdeye? The reporting section should be able to customize What problems is Birdeye solving and how is that benefiting you? The ability to communicate to our customer via the various social media platforms in one tool.
"great" What do you like best about Birdeye? Getting more customers for more business. What do you dislike about Birdeye? I do not dislike anything i love using it What problems is Birdeye solving and how is that benefiting you? Being able to get out to customers
"Birdeye rocks!" What do you like best about Birdeye? Birdeye gives you comprehensive access to what your customers are saying about you in real time. You can manage all your feedback from multiple sources (Google, Yelp, Facebook) in a one stop shop! What do you dislike about Birdeye? I love everything about Birdeye and would recommend to all What problems is Birdeye solving and how is that benefiting you? We are able to see, respond and manage our social media reputation instantly by getting the data we need in one source.
"Birdeye Has Been An Excellent Investment For My Law Firm" What do you like best about Birdeye? It is so easy to send a request for a review to that satisfied client. I have now trained myself and staff to do that while the memory is fresh. What do you dislike about Birdeye? Nothing really. All good. I think there are more ways I can use Birdeye but ahve not ahd the time to learn. What problems is Birdeye solving and how is that benefiting you? Online reputation is the lifeblood of business these days. Birdeye makes the revi... read more
"BirdEye helps us get the job done and with guest reviews and feedback" What do you like best about Birdeye? I like a lot of things about it. The platform is simple and easy to use. Alerts and reporting are simple to setup and route to multiple places. Their support is great. What do you dislike about Birdeye? There is not much that I dislike about BirdEye at this time. Recommendations to others considering Birdeye: I think this could be a benefit to business owners across many fields to help manage customer feedback and mor... read more
"Excellent user interface!" What do you like best about Birdeye? The ability to filter various reviews from multiple sources. What do you dislike about Birdeye? I have not ran into anything that I dislike as of yet, and doubt that I ever will. Recommendations to others considering Birdeye: Make sure you spend some time looking around to take advantage of all the features. What problems is Birdeye solving and how is that benefiting you? I am able to see reviews before they post to Google and that enables me to reach out to an... read more
"Remarkable tool for giving you detail analytics" What do you like best about Birdeye? I am happy and satisfied customer of Birdeye who has equipped me with the basic knowledge of how I can bring modification to my product by reading what my customers think about it. It has helped me to create strong connection with my audience and now I m in apposition of bringing innovation to my platform. It is very user-friendly application and I did not face any trouble in its initiation and it is very smooth in its operation. What do y... read more
Business response:
Wow, thank you for the thorough feedback! We love to hear how reviews have provided you with insights for product innovation and continuous business growth. Keep up the good work!
"Birdeye has done AMAZING wonders for our Resort Condo Clients!" What do you like best about Birdeye? Before Birdeye, my Condo resort client got maybe 3 reviews in 2 years and two of them were 1 star. Why do only the unhappy ones take the time? We knew that really 95% of their customers loved them but we couldn't get them to write reviews on Google or Facebook. Within 48 hours of setting up our Birdeye connection we saw amazing results. Two 5 star reviews and they haven't (knock on wood) stopped coming in. We still do see an... read more
Business response:
Hi Robin, thank you so much for sharing your Birdeye story. We love to hear how the platform has impacted businesses and the results our customers see. It's great to hear Birdeye has made a difference!
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,688 reviews.
When is Birdeye open?
Birdeye is closed now. It will open at 9:00 a.m.