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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Very impressed with the attention and assistance BirdEye had provided!" What do you like best about Birdeye? The attention from the support team from set up of a new service or education to utilize our system. What do you dislike about Birdeye? No downsides yet for us or anything to dislike about BirdEye Recommendations to others considering Birdeye: Go for it!! What problems is Birdeye solving and how is that benefiting you? Our ability to reach out full patient list and the surveys to see what treatments are working, how ... read more
"Excellent Platform for Managing Reviews, Reputation Management and Interacting with Customers!" What do you like best about Birdeye? A single platform to connect with prospective and current customers; the ability to manage interactions within a single dashboard. Social Listening is incredibly insightful for our teams to understand what online users say about our communities and services, much of which we would not be familiar with or notified about without the "listening" feature. What do you dislike about Birdeye? The FAQ... read more
"Great service. Great platform for managing reviews, listings, and surveys." What do you like best about Birdeye? I like the ability to manage all the review sites and not just the Big 3: Facebook, Google, and Yelp. It scrapes reviews on all these sites - even some I've never even heard of! What do you dislike about Birdeye? The reporting functionality is lacking compared to others. Would like a customizable, packaged report versus having to create one myself. It's also not as intuitive as I would hope. What problems is Bird... read more
"Easy to use, huge bump in our reviews!" What do you like best about Birdeye? BirdEye was easy to set up, the customer service was great and they made sure I knew exactly how to use the platform. We've been receiving more positive reviews than we ever have in the past. What do you dislike about Birdeye? Nothing to dislike so far! Everything has been going smoothly. Recommendations to others considering Birdeye: Easy to use and set-up, helps with promoting your business. What problems is Birdeye solving and how is that benefi... read more
"convenient to use" What do you like best about Birdeye? all reviews in one place and notifications of reviews What do you dislike about Birdeye? I can't think of anything that I don't like. Recommendations to others considering Birdeye: Start using ASAP What problems is Birdeye solving and how is that benefiting you? I am able to manage of of my reviews across all platforms
"Has increased my business significantly!" What do you like best about Birdeye? I like having some control over how this works. I send off my customer lists weekly or bi-weekly, they add to the main list and send the review requests. Some businesses prefer them to do it all, but I like this way for my business. They are quick to respond on customer service as well. What do you dislike about Birdeye? Nothing to do with them, but I wish it was super easy and clear for customers to post reviews and I also wish reviews that are ... read more
"Easy to use and gets you instant results" What do you like best about Birdeye? The support team is always quick on the responses, and their sales team is always quick to set up a call if we need to ask some questions. The product itself has great UI and is easy to learn and easy to teach to other employees. What do you dislike about Birdeye? They only downside I can think of is that the review requests we sent out don't come from an email with the same domain name as us. It's really nothing that important though. It still l... read more
"We love the results we get by making it easy for customers to leave us a review." What do you like best about Birdeye? The ease that the reviews are posted securely What do you dislike about Birdeye? I wish we could ask for reviews to more sites. Recommendations to others considering Birdeye: Give it a try. The terms and cost make it a reasonable investment. What problems is Birdeye solving and how is that benefiting you? I like that I can include my phone number for a personal response it needed.
"Great marketing tool" What do you like best about Birdeye? It is easy to use. You do not need to be a computer wizard to know how to use it. Also you get to respond to those who visit your website and turn those visitors into clients. What do you dislike about Birdeye? No downside as of yet, it is easy to use and integrate with your website. What problems is Birdeye solving and how is that benefiting you? We are capturing all the visitors to our website and also clients are leaving reviews once we settle their case.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,547 reviews.
When is Birdeye open?
Birdeye is closed now. It will open tomorrow at 9:00 a.m.