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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Amazing onboarding support!" What do you like best about Birdeye? I was incredibly impressed with the responsiveness from their entire team upon joining my new employer. This platform was going to be a huge part of my responsibilities in my new position and so I wanted to learn as much as I could about using it. I emailed our account manager, Lily Scribner, who reached back out to me to schedule a phone call right away. She was able to give me a short overview of the platform and then set me up with an extensive training ti... read more
Business response:
Wow, thank you for the kind feedback! We're happy to hear Lily and Rajat took great care of you. We'll be sure to pass along your kind words. Welcome to the nest, and thank you for choosing Birdeye!
"Birdeye's multiuses has paid off tenfold versus the investment." What do you like best about Birdeye? Birdeye makes sure that your business is represented correctly in all social media, search engine and review platforms as it relates to address, phone, open and closed, website etc. Having this information correct on these various platforms is essential so that people know how, where and when to contact you or how to find you on the internet. What do you dislike about Birdeye? There is nothing that I dislike about Birdeye. ... read more
"A feasible solution for creating reviews and reputation." What do you like best about Birdeye? I like that the software is very simple and fast to use. I can read reviews from colleagues and customers with a very well defined utility, I can honestly create a unique line of reputation that help me understand certain aspects of the competition. The support works perfectly. It helps me to collaborate fully with my clients. What do you dislike about Birdeye? I don't like that it tends to update the software in very long periods... read more
"BirdEye is a fantastic platform for collecting, managing and promoting reviews!" What do you like best about Birdeye? BirdEye consolidates all of my data into one place, displays it in an easy-to-use interface, and provides insightful analytics that save time. What do you dislike about Birdeye? It can get pricey when you're adding up different marketing tools, but overall when you look at the value it brings - it's worth it! What problems is Birdeye solving and how is that benefiting you? I am saving time and gathering insi... read more
"Fantastic!!!" What do you like best about Birdeye? Simple to use and great results. Really makes communicating with customers simple. I can see and verify that my employees are respopnding and communicating with customers daily. It has enhanced not only the number of reviews we receive but our total star rating has increased as well. What do you dislike about Birdeye? I haven't found anything not to like yet. What problems is Birdeye solving and how is that benefiting you? Reviews are so much easier to get from customers. I... read more
"The best review platform ever!" What do you like best about Birdeye? It is so easy to use and the staff are so great and extremely helpful. I 10/10 recommend! What do you dislike about Birdeye? Literally nothing! I love Birdeye its the best review software. Recommendations to others considering Birdeye: The best review software ever! What problems is Birdeye solving and how is that benefiting you? All of my clients love using them and they have increased their SEO and business!
"Love BirdEye!" What do you like best about Birdeye? I like the convenience of being able to have our reviews in one place to respond to. What do you dislike about Birdeye? Would like more choices for canned responses What problems is Birdeye solving and how is that benefiting you? Being able to respond in a timely manner; People like to see a quick response to reviews
"BirdEye is a must to increase your Google score!" What do you like best about Birdeye? Birdeye reviews are extremely simple for our customers to complete, which makes them more likely to complete them. What do you dislike about Birdeye? Birdeye chat feature in our webiste does not send us notifications that someone is online realtime, so we can respond. Recommendations to others considering Birdeye: Commit to Birdeye now, you will not be disappointed. What problems is Birdeye solving and how is that benefiting you? Quick wa... read more
"Automatically helps us get more Google reviews" What do you like best about Birdeye? Once we determined our goals and set up templates, it was so easy to automatically ask each patient to share their experience on Google or Facebook. It's very easy to use, and customer support is great. What do you dislike about Birdeye? Some of the services are an additional fee (such as referral requests) and seem pricy as add-ons. We did not have a good experience with the referral feature. Also, the annual contract is strict, so if any ... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,688 reviews.
When is Birdeye open?
Birdeye is open now. It will close at 6:00 p.m.