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Birdeye

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.97,547 reviews
    Select a rating
    Verified User in F.'s profile image
    Verified User in F. 
    on Birdeye

    4 years ago

    "Amazing Service Software" What do you like best about Birdeye? I love the fact that with this software is awesome to get reviews from customers and keep a track of this activity for my company. Also the excellent customer service that they provide to make you feel comfortable to get reviews from your customers. What do you dislike about Birdeye? Right now I would not say dislike, but there are a few features that I think they should improve to make the work of any marketing associate a little bit easier. Recommendations to ... read more

    Verified User in Legal S.'s profile image
    Verified User in Legal S. 
    on Birdeye

    4 years ago

    "Birdeye Review" What do you like best about Birdeye? Ease of use, and ability to respond in app What do you dislike about Birdeye? Can't think of anything - I guess I wish more people we request would actually respond What problems is Birdeye solving and how is that benefiting you? Increased reviews - easier to get and respond to reviews 

    Nicole B.'s profile image
    Nicole B. 
    on Birdeye

    4 years ago

    "Absolutely Love BirdEye!" What do you like best about Birdeye? The entire BirdEye team is extremely proficient and helpful. I have had the opportunity to be helped by so many wonderful people throughout our years with BirdEye. BirdEye makes my job easier by informing me when we have new patient reviews across the multiple review platforms we work with, Google, Facebook, Healthgrades, and Yelp to name a few. BirdEye makes it easy to track reviews, respond to reviews, and post new reviews on our social media platforms. I work... read more

    Verified User in Medical P.'s profile image
    Verified User in Medical P. 
    on Birdeye

    4 years ago

    "Excellent site!" What do you like best about Birdeye? Great customer service. Any issues, someone will contact immediately. What do you dislike about Birdeye? Sometimes we would get too many follow up calls about our service. Recommendations to others considering Birdeye: Very easy to use. What problems is Birdeye solving and how is that benefiting you? Our reviews have gone up after using birdeye. 

    Ryan J.'s profile image
    Ryan J. 
    on Birdeye

    4 years ago

    "Birdeye is a game changer when it comes to online reputation building; Big-time results, easy to use" What do you like best about Birdeye? We enjoy the responsive tech support, Easy to use dashboard, seamless integration, guidance for customers to properly provide feedback, adjustability and flexibility of campaigns, easy to intercept unwanted review requests, timely email and text notifications What do you dislike about Birdeye? We dislike the inability to capture and manage Yelp and Facebook reviews directly or the inabil... read more

    Matthew B.'s profile image
    Matthew B. 
    on Birdeye

    4 years ago

    "Birdeye above the rest!" What do you like best about Birdeye? I like the ease of use and cost, much better than others What do you dislike about Birdeye? Cost is still not low, I think this should be accomplished at a better cost and will be in the future. What problems is Birdeye solving and how is that benefiting you? Major benefit is texting the client directly to get the review, that simple 

    Verified User in C.'s profile image
    Verified User in C. 
    on Birdeye

    4 years ago

    "Great Resource for Reviews" What do you like best about Birdeye? Birdeye is such a great way to grow any size business! We've noticed a big uptake in our online referrals after using birdeye What do you dislike about Birdeye? The only downside is that some of our customers don't understand how to follow the links Recommendations to others considering Birdeye: Definitely tweak your campaigns to make them more personal. That really helps to increase customer response. What problems is Birdeye solving and how is that benefitin... read more

    Verified User in Hospital & Health C.'s profile image
    Verified User in Hospital & Health C. 
    on Birdeye

    4 years ago

    "Great experience and customer service" What do you like best about Birdeye? Once you're setup with Birdeye it really is so easy to navigate through their site and so easy to respond to reviews. If you do have any question their chat option is helpful and very easy to use. What do you dislike about Birdeye? We don't really have any dislikes with Birdeye. Recommendations to others considering Birdeye: I would recommend Birdeye's services to any interested in signing up for it. It really helps to have your reviews from differe... read more

    Verified User in Medical P.'s profile image
    Verified User in Medical P. 
    on Birdeye

    4 years ago

    "Amazing company" What do you like best about Birdeye? They made the initial set up so easy and was there every step of the way. Great company to help build your practice and easy way to connect to your patients. Great customer support. Always providing answers to all of your questions. Benefits of boosting online exposure. Mobile and Internet marketing to provide customer advocacy. Gives immediate feedback knowing which patients benefited from their care or who needed further guidance. What do you dislike about Birdeye? Not... read more

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.9 star rating with 7,547 reviews. 

    When is Birdeye open?

    Birdeye is closed now. It will open at 9:00 a.m.