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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Happy HM" What do you like best about Birdeye? The most helpful thing was the ease of using the platform. What do you dislike about Birdeye? I cannot think of any dislikes at this time that I have with them. What problems is Birdeye solving and how is that benefiting you? I see reviews quickly and can head them off immediately.
"Vice President" What do you like best about Birdeye? Dashboard views are easy to review and filter based on what I'd like to see. What do you dislike about Birdeye? I wish the ability to manage comments was more integrated within the dashboard. Recommendations to others considering Birdeye: opt in for competitor set comparison What problems is Birdeye solving and how is that benefiting you? Most common changes involve us reviewing what caused the guests' problems and how we can solve it before their visit. For example, bett... read more
"Easy to manage reviews" What do you like best about Birdeye? How all reviews are stored in one location and the simplicity of managing them. What do you dislike about Birdeye? Sometimes we get a lot of spam messaging from the chat bot Recommendations to others considering Birdeye: Signing up was easy and the platform is user friendly What problems is Birdeye solving and how is that benefiting you? Getting better reviews since we can send requests in batches. More client engagement
"Ecom Birdeye review" What do you like best about Birdeye? It allows you to pull all of your reviews into one location. What do you dislike about Birdeye? The reporting section should be able to customize What problems is Birdeye solving and how is that benefiting you? The ability to communicate to our customer via the various social media platforms in one tool.
"great" What do you like best about Birdeye? Getting more customers for more business. What do you dislike about Birdeye? I do not dislike anything i love using it What problems is Birdeye solving and how is that benefiting you? Being able to get out to customers
"Birdeye rocks!" What do you like best about Birdeye? Birdeye gives you comprehensive access to what your customers are saying about you in real time. You can manage all your feedback from multiple sources (Google, Yelp, Facebook) in a one stop shop! What do you dislike about Birdeye? I love everything about Birdeye and would recommend to all What problems is Birdeye solving and how is that benefiting you? We are able to see, respond and manage our social media reputation instantly by getting the data we need in one source.
"Birdeye Has Been An Excellent Investment For My Law Firm" What do you like best about Birdeye? It is so easy to send a request for a review to that satisfied client. I have now trained myself and staff to do that while the memory is fresh. What do you dislike about Birdeye? Nothing really. All good. I think there are more ways I can use Birdeye but ahve not ahd the time to learn. What problems is Birdeye solving and how is that benefiting you? Online reputation is the lifeblood of business these days. Birdeye makes the revi... read more
"BirdEye helps us get the job done and with guest reviews and feedback" What do you like best about Birdeye? I like a lot of things about it. The platform is simple and easy to use. Alerts and reporting are simple to setup and route to multiple places. Their support is great. What do you dislike about Birdeye? There is not much that I dislike about BirdEye at this time. Recommendations to others considering Birdeye: I think this could be a benefit to business owners across many fields to help manage customer feedback and mor... read more
"Excellent user interface!" What do you like best about Birdeye? The ability to filter various reviews from multiple sources. What do you dislike about Birdeye? I have not ran into anything that I dislike as of yet, and doubt that I ever will. Recommendations to others considering Birdeye: Make sure you spend some time looking around to take advantage of all the features. What problems is Birdeye solving and how is that benefiting you? I am able to see reviews before they post to Google and that enables me to reach out to an... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,517 reviews.
When is Birdeye open?
Birdeye is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com