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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Absolutely Love BirdEye!" What do you like best about Birdeye? The entire BirdEye team is extremely proficient and helpful. I have had the opportunity to be helped by so many wonderful people throughout our years with BirdEye. BirdEye makes my job easier by informing me when we have new patient reviews across the multiple review platforms we work with, Google, Facebook, Healthgrades, and Yelp to name a few. BirdEye makes it easy to track reviews, respond to reviews, and post new reviews on our social media platforms. I work... read more
"Excellent site!" What do you like best about Birdeye? Great customer service. Any issues, someone will contact immediately. What do you dislike about Birdeye? Sometimes we would get too many follow up calls about our service. Recommendations to others considering Birdeye: Very easy to use. What problems is Birdeye solving and how is that benefiting you? Our reviews have gone up after using birdeye.
"Birdeye is a game changer when it comes to online reputation building; Big-time results, easy to use" What do you like best about Birdeye? We enjoy the responsive tech support, Easy to use dashboard, seamless integration, guidance for customers to properly provide feedback, adjustability and flexibility of campaigns, easy to intercept unwanted review requests, timely email and text notifications What do you dislike about Birdeye? We dislike the inability to capture and manage Yelp and Facebook reviews directly or the inabil... read more
"Birdeye above the rest!" What do you like best about Birdeye? I like the ease of use and cost, much better than others What do you dislike about Birdeye? Cost is still not low, I think this should be accomplished at a better cost and will be in the future. What problems is Birdeye solving and how is that benefiting you? Major benefit is texting the client directly to get the review, that simple
"Great Resource for Reviews" What do you like best about Birdeye? Birdeye is such a great way to grow any size business! We've noticed a big uptake in our online referrals after using birdeye What do you dislike about Birdeye? The only downside is that some of our customers don't understand how to follow the links Recommendations to others considering Birdeye: Definitely tweak your campaigns to make them more personal. That really helps to increase customer response. What problems is Birdeye solving and how is that benefitin... read more
"Great experience and customer service" What do you like best about Birdeye? Once you're setup with Birdeye it really is so easy to navigate through their site and so easy to respond to reviews. If you do have any question their chat option is helpful and very easy to use. What do you dislike about Birdeye? We don't really have any dislikes with Birdeye. Recommendations to others considering Birdeye: I would recommend Birdeye's services to any interested in signing up for it. It really helps to have your reviews from differe... read more
"Amazing company" What do you like best about Birdeye? They made the initial set up so easy and was there every step of the way. Great company to help build your practice and easy way to connect to your patients. Great customer support. Always providing answers to all of your questions. Benefits of boosting online exposure. Mobile and Internet marketing to provide customer advocacy. Gives immediate feedback knowing which patients benefited from their care or who needed further guidance. What do you dislike about Birdeye? Not... read more
"BirdEye Ramps Up the Reviews" What do you like best about Birdeye? BirdEye provides a nice seamless method for pushing out reviews, increasing not only the quantity of reviews to legitimize the results, but also increases the quality of the review ratings through their deliver method. What do you dislike about Birdeye? The option to "Contact us directly" instead of "Please take a moment to leave a review" occasionally guide people to leave a great comment that doesn't get included in your overall rating. Recommendations to ... read more
"Overall has been a great experience and added value to our office" What do you like best about Birdeye? The ease of use, and patient response has been successful. What do you dislike about Birdeye? No complaints, only one period of about 6 weeks (?) where we were not getting reviews because of a software issue. We had to contact Birdeye to make them aware of the problem. Recommendations to others considering Birdeye: Go for it. A valuable tool to have with your company. What problems is Birdeye solving and how is that benef... read more
Business response:
Providing exceptional customer support is important to Birdeye, so we are happy to hear our support team helped resolved the issue and took care of you. Keep up the great work!
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,536 reviews.
When is Birdeye open?
Birdeye is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com