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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"THE BEST REVIEW SOFTWARE EVER!" What do you like best about Birdeye? That it makes my life 10000% easier and my businesss' SEO improved 10 fold. What do you dislike about Birdeye? Nothing! Seriously, all of the staff are excellent and genuinely care. Recommendations to others considering Birdeye: 1000% best review paltform What problems is Birdeye solving and how is that benefiting you? Streamlines all of my reviews
Business response:
That's what we like to hear! Streamlining reviews sure makes life easier oppose to hopping from one platform to the next. Thank you for sharing!
"Very well, also good." What do you like best about Birdeye? The ability to receive reviews via API and post in Microsoft Teams. We then click on them to respond in Birdeye What do you dislike about Birdeye? Most likely the messaging system. Having to use a separate number makes it not usable for us. (But that's okay) What problems is Birdeye solving and how is that benefiting you? Gaining reviews and making sure they all get answered!
Business response:
Thank you for taking the time to share your feedback!
"BirdEye’ Offers Excellent Customer Care!" What do you like best about Birdeye? I am most impressed with BirdEye’s FULL 360 account view and assistance! They monitor our account effectiveness and offer real time help to maximize our web presence. What do you dislike about Birdeye? N/A - nothing thus far! Rahul and the team have been INCREDIBLE! What problems is Birdeye solving and how is that benefiting you? Online presence and Improving Customer Response Time To reviews & Customer Inquiries.
Business response:
Music to our ears! We will be sure to pass along your kind words to Rahul and the team. They will be thrilled!
"very effective" What do you like best about Birdeye? I like birdeye because it really helps us improve on ourselves as a company. The reviews on birdeye seem to be real and it really helps to read other people's honest opinions. What do you dislike about Birdeye? Birdeye has been really helpful, nothing negative about it. Recommendations to others considering Birdeye: Birdeye is really helpful and much more honest than Yelp. Would highly recommend. What problems is Birdeye solving and how is that benefiting you? Birdeye hel... read more
Business response:
Love how you are utilizing reviews! Reviews are great for boosting employee morale as they see proof of how they provide exceptional service.
"I think this is one of the coolest customer contact programs out there" What do you like best about Birdeye? The ease and convenience of using this product. Also, their customer service is top notch! What do you dislike about Birdeye? Nothing so far. Their responses are always timely and informative. What problems is Birdeye solving and how is that benefiting you? We are starting to get a lot more reviews which has helped us tremendously. Our potential customers respond positively. Birdeye has solved the problem of soliciti... read more
Business response:
Hi David, customer happiness is a core value of ours at Birdeye, so we are thrilled to hear you are pleased with our service. We appreciate you choosing Birdeye!
"Amazing onboarding support!" What do you like best about Birdeye? I was incredibly impressed with the responsiveness from their entire team upon joining my new employer. This platform was going to be a huge part of my responsibilities in my new position and so I wanted to learn as much as I could about using it. I emailed our account manager, Lily Scribner, who reached back out to me to schedule a phone call right away. She was able to give me a short overview of the platform and then set me up with an extensive training ti... read more
Business response:
Wow, thank you for the kind feedback! We're happy to hear Lily and Rajat took great care of you. We'll be sure to pass along your kind words. Welcome to the nest, and thank you for choosing Birdeye!
"Birdeye's multiuses has paid off tenfold versus the investment." What do you like best about Birdeye? Birdeye makes sure that your business is represented correctly in all social media, search engine and review platforms as it relates to address, phone, open and closed, website etc. Having this information correct on these various platforms is essential so that people know how, where and when to contact you or how to find you on the internet. What do you dislike about Birdeye? There is nothing that I dislike about Birdeye. ... read more
"A feasible solution for creating reviews and reputation." What do you like best about Birdeye? I like that the software is very simple and fast to use. I can read reviews from colleagues and customers with a very well defined utility, I can honestly create a unique line of reputation that help me understand certain aspects of the competition. The support works perfectly. It helps me to collaborate fully with my clients. What do you dislike about Birdeye? I don't like that it tends to update the software in very long periods... read more
"BirdEye is a fantastic platform for collecting, managing and promoting reviews!" What do you like best about Birdeye? BirdEye consolidates all of my data into one place, displays it in an easy-to-use interface, and provides insightful analytics that save time. What do you dislike about Birdeye? It can get pricey when you're adding up different marketing tools, but overall when you look at the value it brings - it's worth it! What problems is Birdeye solving and how is that benefiting you? I am saving time and gathering insi... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,547 reviews.
When is Birdeye open?
Birdeye is closed now. It will open tomorrow at 9:00 a.m.