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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Give it a try you won’t look back. Birdeye is exceptional at what they do. This company is awesome" What do you like best about Birdeye? Super easy and effective Give them a try. You won’t regret. What do you dislike about Birdeye? Nothing. It’s all been a pleasure to work with birdeye Recommendations to others considering Birdeye: Birdeye is an amazing program and I’ve been recommending it to friends for years. Awesome product for its price. Can’t beat it. What problems is Birdeye solving and how is that benefiting you? It... read more
"Easy to use and lots of benefits" What do you like best about Birdeye? The ease of sending and receiving reviews. Also the dashboard keeps you updated nicely. What do you dislike about Birdeye? The updated version of sending out campaigns is not as user friendly as the old way. What problems is Birdeye solving and how is that benefiting you? Getting reviews from customers and showing our strengths.
Business response:
Hi, thank you for taking the time to provide feedback! I'd love to hear more about your thoughts on the updated campaign feature. If you'd like to connect and provide more insight on that feature, please feel free to email me at caroline.martinez@birdeye.com. I would love to take that feedback to our product team! :)
"Birdeye has been great for our business" What do you like best about Birdeye? I like how user friendly it is and the different automations help save time. What do you dislike about Birdeye? If there was a way to personalize messages that would be great. What problems is Birdeye solving and how is that benefiting you? We are able to keep our customer satisfaction high by quickly responding to reviews and messages.
Business response:
Hi Emily, thank you for the feedback! Automating certainly makes life a bit easier and creates one less task to worry about. We can also help you personalize messages within Inbox. If you need help, feel free to reach out to support, and they can show you how that's done. :)
"Over 100 Reviews in 9 months!" What do you like best about Birdeye? We implemented BirdEye in March for three of our assets and then added several more in November. In 9 months we received over 100 5-star reviews across multiple platforms. The auto-templates and timing of the review requests work and get results. What do you dislike about Birdeye? The performance reviews feel like they turn into sales pitches for more products. What problems is Birdeye solving and how is that benefiting you? We are saving time and efforts b... read more
Business response:
We're thrilled to hear how Birdeye has been time-saving for your business! Thanks for taking the time to share.
"Great system!" What do you like best about Birdeye? Simple to use and it works. When we tried implementing another system the challenge was getting employees to utilize it. Birdeye was easy to roll out and has continued to work well for us. What do you dislike about Birdeye? Could always be better if it was less expensive Recommendations to others considering Birdeye: You can be confident that Birdeye is worth it. I was referred by 2 other birdeye customers and everyone loves it. What problems is Birdeye solving and how is ... read more
"You need Birdeye!" What do you like best about Birdeye? I like that the links are setup and ready to go once the job is complete. It's easy to use. I also like that we've doubled our reviews in 6 months! What do you dislike about Birdeye? I wish it integrated with Acculynx, our CRM What problems is Birdeye solving and how is that benefiting you? We are solving the problem of not getting reviews because the clients are happy and got what they wanted to giving a review is the last thing on their mind. By Birdeye simplifying t... read more
"Maximum Efficiency with BirdEye" What do you like best about Birdeye? BirdEye organizes all online reviews in one place. We are able to monitor, reply to online reviews on the dashboard, and also we can automate the online review requests with a very user-friendly platform. BirdEye integrates with Rent Manager and that has helped us automate the online reviews requests and surveys that give us insights for improvement after a move-in or service oder closed. Vinshal Vats, from the support team has been very helpful with all ... read more
"Great company to work with!" What do you like best about Birdeye? Makes managing our company reviews easy and fast. What do you dislike about Birdeye? Can’t import client info from cell phone contact list. Recommendations to others considering Birdeye: If you’re looking for a place to manage reviews for you the cost if money well spent! What problems is Birdeye solving and how is that benefiting you? Managing our company reviews. More time left to focus on our business instead of working on the online reviews
"Great Platform, AMAZING Customer Service!" What do you like best about Birdeye? I was very impressed with the ease of use of the platform, even before the walk-through with one of their representatives. Their team is extremely helpful and proficient; explaining things in a way that really helped me grasp the functionality of every feature within the platform. Birdeye has been a major factor in boosting our online ratings. From adding users to assign to reviews to the option to send a pre-written reply, this platform has eve... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.8 star rating with 8,587 reviews.
When is Birdeye open?
Birdeye is closed now. It will open tomorrow at 8:00 a.m.