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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"BirdEye Ramps Up the Reviews" What do you like best about Birdeye? BirdEye provides a nice seamless method for pushing out reviews, increasing not only the quantity of reviews to legitimize the results, but also increases the quality of the review ratings through their deliver method. What do you dislike about Birdeye? The option to "Contact us directly" instead of "Please take a moment to leave a review" occasionally guide people to leave a great comment that doesn't get included in your overall rating. Recommendations to ... read more
"Overall has been a great experience and added value to our office" What do you like best about Birdeye? The ease of use, and patient response has been successful. What do you dislike about Birdeye? No complaints, only one period of about 6 weeks (?) where we were not getting reviews because of a software issue. We had to contact Birdeye to make them aware of the problem. Recommendations to others considering Birdeye: Go for it. A valuable tool to have with your company. What problems is Birdeye solving and how is that benef... read more
Business response:
Providing exceptional customer support is important to Birdeye, so we are happy to hear our support team helped resolved the issue and took care of you. Keep up the great work!
"Stay in Touch with Patients for Reviews and Newsletters" What do you like best about Birdeye? The ability to get direct feedback from patients without them having to post a review and sending the specified patient groups emails that relate to them What do you dislike about Birdeye? At times, the newsletters won't load on the first try, but will after I resubmit multiple times Recommendations to others considering Birdeye: Checkout all the options that Birdeye has for business. What problems is Birdeye solving and how is tha... read more
"Increased our review score" What do you like best about Birdeye? Using Birdeye to contact all of our customers has increased our NPS score dramatically. Now we get more positive results posted instead of just negative reviews. What do you dislike about Birdeye? Cannot integrate with Yelp for replies but, this isn't Birdeye's fault. What problems is Birdeye solving and how is that benefiting you? Improving Google My Business reviews and showing our customers how we shine.
"Game Changer!" What do you like best about Birdeye? The easy-to-use, modern layout and accessibility. What do you dislike about Birdeye? Not much to dislike as this tool is fairly simple and delivers effectively what is needed in terms of reviews. What problems is Birdeye solving and how is that benefiting you? Encouraging patient base to leave more reviews
"Birdeye is a fantastic service" What do you like best about Birdeye? excellent response from my patient, reviews have been soaring since we signed up 2 -3 years ago What do you dislike about Birdeye? there is nothing that i do not like about Birdeye Recommendations to others considering Birdeye: sign up and enjoy the benefits, great service and product What problems is Birdeye solving and how is that benefiting you? Birdeye solvd our lack of current reviews , especially Google reviews
"We have grown with Birdeye" What do you like best about Birdeye? The customer service is amazing! Every time I have called I have they have been prompt, kind and gone above and beyond! What do you dislike about Birdeye? They used to be less expensive for me when they were associated with Legwork. But I love it so much I paid extra to continue when that partnership folded. Recommendations to others considering Birdeye: I looked at all of their competitors and even tried a few but have loved BirdEye the best. We are thankful ... read more
"Solid company, $ Invested produce High ROI" What do you like best about Birdeye? That BirdEye handles the entire process for getting reviews What do you dislike about Birdeye? I have nothing negative to say about BirdEye Recommendations to others considering Birdeye: The ROI is obvious given the Google search ranking that we have What problems is Birdeye solving and how is that benefiting you? Having an automated way to get primarily Google reviews. Consistently high google search placement
"Birdeye has delivered on its product promise, 100%" What do you like best about Birdeye? Birdeye customer service and ease of use has made it a favorite. What do you dislike about Birdeye? What I dislike is not having findlaw as a review site Recommendations to others considering Birdeye: A very easy platform to use. I especially like getting the notification emails of my new reviews. What problems is Birdeye solving and how is that benefiting you? Consolidating the process of asking for reviews from many sites to one platf... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,547 reviews.
When is Birdeye open?
Birdeye is closed now. It will open at 9:00 a.m.