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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"BirdEye is a must to increase your Google score!" What do you like best about Birdeye? Birdeye reviews are extremely simple for our customers to complete, which makes them more likely to complete them. What do you dislike about Birdeye? Birdeye chat feature in our webiste does not send us notifications that someone is online realtime, so we can respond. Recommendations to others considering Birdeye: Commit to Birdeye now, you will not be disappointed. What problems is Birdeye solving and how is that benefiting you? Quick wa... read more
"Automatically helps us get more Google reviews" What do you like best about Birdeye? Once we determined our goals and set up templates, it was so easy to automatically ask each patient to share their experience on Google or Facebook. It's very easy to use, and customer support is great. What do you dislike about Birdeye? Some of the services are an additional fee (such as referral requests) and seem pricy as add-ons. We did not have a good experience with the referral feature. Also, the annual contract is strict, so if any ... read more
"BirdEye User" What do you like best about Birdeye? I like that all my review platforms are in one place. I can view, respond and see scores for each one. What do you dislike about Birdeye? I wish the competitors tab showed my local comps instead of the corporate comp rating. What problems is Birdeye solving and how is that benefiting you? I haven't experienced any problems thus far. The benefits save time by using one platform to monitor and respond to all sources. The report tab can save you money by seeing where your traf... read more
"one of the best marketing tools for SMB" What do you like best about Birdeye? all in one marketing tool to reach the general public What do you dislike about Birdeye? the app isn't the best. could provide much more functionality What problems is Birdeye solving and how is that benefiting you? saving time to generate reviews and interact with customers. Analyzing customer satisfaction, likes and dislike to be agile in performing better customer service
"Birdeye is great to real reviews." What do you like best about Birdeye? Once Birdeye is set up anybody can use it . It does not take a computer expert. What do you dislike about Birdeye? I have not found anything to this point that I have had a problem with. What problems is Birdeye solving and how is that benefiting you? We struggled to get our customers to leave reviews before Birdeye. Now we send the link and we get about 10 - 20 % leave responses.
Business response:
That's great to hear! We are pleased you're seeing results and the platform has been easy to use. Keep up the good work!
"Birdeye is the best review platform I have used, and I've used a lot!" What do you like best about Birdeye? It's automated, and responding to reviews is easy. What do you dislike about Birdeye? I haven't found any issues I don't like. What problems is Birdeye solving and how is that benefiting you? The automation takes the need to remember to send a review request out of the day to day routine.
Business response:
One less task to worry about! Thanks for choosing Birdeye; we are thrilled the platform has been helpful.
"Amazing Service Software" What do you like best about Birdeye? I love the fact that with this software is awesome to get reviews from customers and keep a track of this activity for my company. Also the excellent customer service that they provide to make you feel comfortable to get reviews from your customers. What do you dislike about Birdeye? Right now I would not say dislike, but there are a few features that I think they should improve to make the work of any marketing associate a little bit easier. Recommendations to ... read more
"Birdeye Review" What do you like best about Birdeye? Ease of use, and ability to respond in app What do you dislike about Birdeye? Can't think of anything - I guess I wish more people we request would actually respond What problems is Birdeye solving and how is that benefiting you? Increased reviews - easier to get and respond to reviews
"Absolutely Love BirdEye!" What do you like best about Birdeye? The entire BirdEye team is extremely proficient and helpful. I have had the opportunity to be helped by so many wonderful people throughout our years with BirdEye. BirdEye makes my job easier by informing me when we have new patient reviews across the multiple review platforms we work with, Google, Facebook, Healthgrades, and Yelp to name a few. BirdEye makes it easy to track reviews, respond to reviews, and post new reviews on our social media platforms. I work... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.8 star rating with 8,594 reviews.
When is Birdeye open?
Birdeye is closed now. It will open on Monday at 8:00 a.m.