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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Very helpful!" What do you like best about Birdeye? It's a great and easy way to communicate with patients. What do you dislike about Birdeye? Have not encountered anything that I dislike. Recommendations to others considering Birdeye: It is very user friendly and helps to facilitate patient communication. What problems is Birdeye solving and how is that benefiting you? N/A
"Easy for Marketing Directors" What do you like best about Birdeye? BirdEye makes it easy to send review requests to patients. What do you dislike about Birdeye? Nothing...everything always wonderful and easy to use. Recommendations to others considering Birdeye: Wonderful service to implement with any business to gather important feedback in order to offer the best in service. What problems is Birdeye solving and how is that benefiting you? It is a great way to use wonderful reviews on our social media sites and address con... read more
"Great program at a great price" What do you like best about Birdeye? BirdEye is able to provide exactly what I need for my small business at a great price! What do you dislike about Birdeye? I occasionally get calls during our off-season about canceling since we have fewer reviews. I don't want to cancel, it's just slow during those times. Recommendations to others considering Birdeye: Just spend an hour speaking to a consultant. They're extremely helpful and actually listen to you. What problems is Birdeye solving and how ... read more
"BirdEye centralizes reviews" What do you like best about Birdeye? BirdEye makes it very easy to monitor and track customer reviews across many platforms. What do you dislike about Birdeye? There is nothing that I dislike about BirdEye What problems is Birdeye solving and how is that benefiting you? We immediately get alerted when anyone reviews our company or products across the internet. When we get a less than favorable review we are able to immediately respond to the reviewer and address their issue. After we have resolv... read more
"Great Results!!" What do you like best about Birdeye? We started using BirdEye only a few short months ago. Our sales rep and on-boarding specialist worked with us to automate the process, something that has saved me so much time! We have also seen results very quickly. In the few months we have been using the program, we have earned over 75 reviews, and have increased our Google rating by +0.1! In addition, the platform is very easy to use, and customer support is fantastic - prompt helpful service. What do you dislike abo... read more
"Birdeye is a solid platform" What do you like best about Birdeye? We signed up for Birdeye to aggregate reviews from around the web. It's a good monitoring platform for us and we have used it to acquire direct reviews as well. What do you dislike about Birdeye? I am not sure what I dislike. For what they offer it's a good platform. What problems is Birdeye solving and how is that benefiting you? We didn't have a platform to aggregate reviews from other review websites. Birdeye has solved that for us.
"Great service" What do you like best about Birdeye? When initiall using another review service it was very difficult to organize the contact, and reviews. We didn't know how to monitor or our reviews were coming from. When we decided to make the switch to Birdeye it was much easier to see a "big picture" of where our reviews were coming from and how many reviews we had. We were able to focus on specific review sites (google, home advisor, and facebook) and better direct customers to those sites to leave reviews. We also sta... read more
"Easy to work with and always get a quick response when I have any questions." What do you like best about Birdeye? How easy it is to send reviews to customers so they will rate us. What do you dislike about Birdeye? That our old lightspeed isn't compatible with Birdeye so we can't transfer all of our emails, names and phone numbers in the system as a whole. We have to individually enter them in. Recommendations to others considering Birdeye: If you are looking for an easy and fun way to market and grow your business, Birdey... read more
"Absolutely recommended for professionals" What do you like best about Birdeye? Integrated and amazing support and ability to speak to clients potential immediately What do you dislike about Birdeye? Nothing, I am super impressed with the platform and tech Recommendations to others considering Birdeye: Do it right away What problems is Birdeye solving and how is that benefiting you? Increased client relationships
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,508 reviews.
When is Birdeye open?
Birdeye is closed now. It will open at 9:00 a.m.