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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Best Review Software" What do you like best about Birdeye? I like their text capability to get reviews. What do you dislike about Birdeye? There's nothing I can say that I dislike about BirdEye. What problems is Birdeye solving and how is that benefiting you? We've definitely received more reviews because of BirdEye and we're able to interact with them quicker due to the chat widget.
"Improve your Business Reputation" What do you like best about Birdeye? Ease of use. Quick and easy to send a text to either a potential client that had a great call or closed client. What do you dislike about Birdeye? I wish Birdeye had chatbots that were more tailored to specific businesses. Recommendations to others considering Birdeye: If you are looking for a rating system for clients that are very easy for them to utilize right from their cellphones then Birdeye might be a good fit for your business. We get very quick ... read more
"An Evolution Takes Shape" What do you like best about Birdeye? I like the idea of getting reviews for my clients. Often, they use the "free" ones, but there is not strategy inherent in that. Instead, BirdEye has created a strategy for making reviews work, integrating it in social media and business platforms like QuickBooks to stay on top of a company's positive reviews. What do you dislike about Birdeye? Not everyone can afford you. Smaller companies forego this need because it can be overwhelming for startups. Perhaps the... read more
"Birdeye Reviews improve Google search" What do you like best about Birdeye? I like that they have taken the fuss out of trying to convince patients to go online and give us reviews. We no longer have to beg patients for this much needed real time feedback. What do you dislike about Birdeye? There's not anything that I don't like. They are wonderful at what they do! Wonderful service. Recommendations to others considering Birdeye: Strongly recommend. You won't be disappointed! What problems is Birdeye solving and how is that... read more
Business response:
Thank you so much for your review of BirdEye! It's great to hear you're getting so many reviews and better ranking, and more new patients because of it. Please email me at jennifer@birdeye.com so I can help you opt patients out of review requests. We definitely have an easy way you can do that.
"Good software for obtaining reviews" What do you like best about Birdeye? User friendly, patients have little trouble sending in reviews. Reviews sent automatically and little thought has to go into it. What do you dislike about Birdeye? Could be cheaper. Software has changed a couple times so it requires updates but those are done by customer service fairly painlessly. What problems is Birdeye solving and how is that benefiting you? Obtaining reviews which increases new patient flow as new patients are able to see the good... read more
"Very helpful!" What do you like best about Birdeye? It's a great and easy way to communicate with patients. What do you dislike about Birdeye? Have not encountered anything that I dislike. Recommendations to others considering Birdeye: It is very user friendly and helps to facilitate patient communication. What problems is Birdeye solving and how is that benefiting you? N/A
"Easy for Marketing Directors" What do you like best about Birdeye? BirdEye makes it easy to send review requests to patients. What do you dislike about Birdeye? Nothing...everything always wonderful and easy to use. Recommendations to others considering Birdeye: Wonderful service to implement with any business to gather important feedback in order to offer the best in service. What problems is Birdeye solving and how is that benefiting you? It is a great way to use wonderful reviews on our social media sites and address con... read more
"Great program at a great price" What do you like best about Birdeye? BirdEye is able to provide exactly what I need for my small business at a great price! What do you dislike about Birdeye? I occasionally get calls during our off-season about canceling since we have fewer reviews. I don't want to cancel, it's just slow during those times. Recommendations to others considering Birdeye: Just spend an hour speaking to a consultant. They're extremely helpful and actually listen to you. What problems is Birdeye solving and how ... read more
"BirdEye centralizes reviews" What do you like best about Birdeye? BirdEye makes it very easy to monitor and track customer reviews across many platforms. What do you dislike about Birdeye? There is nothing that I dislike about BirdEye What problems is Birdeye solving and how is that benefiting you? We immediately get alerted when anyone reviews our company or products across the internet. When we get a less than favorable review we are able to immediately respond to the reviewer and address their issue. After we have resolv... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,547 reviews.
When is Birdeye open?
Birdeye is closed now. It will open at 9:00 a.m.