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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Great for Patient Communication!" What do you like best about Birdeye? The ease of communication with patients. What do you dislike about Birdeye? So far, we haven't come across anything we dislike about BirdEye! What problems is Birdeye solving and how is that benefiting you? Better communication with patients. We have realized that patients from all over the country can now communicate with us through our website or Facebook.
"Great product" What do you like best about Birdeye? Google review generation very easy and effective What do you dislike about Birdeye? The interface could be simplified and more user friendly. It would be nice to be able to see who clicked on the review link and where they left the review Recommendations to others considering Birdeye: If you want to drive up Google reviews, look no further! What problems is Birdeye solving and how is that benefiting you? We're generating a lot of Google reviews
"Birdeye FTW!" What do you like best about Birdeye? The ease of use with Birdeye, and the ability to monitor and respond to customer feedback is invaluable! What do you dislike about Birdeye? I can't say i dislike anything about the service - it allows you to see honest feedback from customers. Recommendations to others considering Birdeye: Birdeye will enhance your business in any area you decide to implement. What problems is Birdeye solving and how is that benefiting you? We had an issues with brand/reputation management,... read more
"Business Review System" What do you like best about Birdeye? I love how easy it is to send the link. Take less than 30 seconds! What do you dislike about Birdeye? There only down fall I would say is, if you have the option to select who the client was assisted by, we should know who it was when we get the email notification. Sometimes our office will send reviews to clients and when we get notification via email if the client did not indicate who they were assisted in the review we may not remember who sent the review. What... read more
"Birdeye has been a revelation for my medicall practice." What do you like best about Birdeye? Ease of use. Effectiveness, consistency, reliability. What do you dislike about Birdeye? Honestly, I can not think of anything else that I dislike. What problems is Birdeye solving and how is that benefiting you? But I gives me an easy way to communicate with my patients in addition to making sure the whole medical team in my practice is on board with the communication.Some of my patients were trying to get difficult to communicate... read more
"Driving Measured, Quality Reviews" What do you like best about Birdeye? The automation and integration. This tool easily integrates with you patient management systems and seamlessly sends the requests following appointments. It takes the work out of your hands so you can focus on the business. What do you dislike about Birdeye? While priced fairly competitively in the marketplace, I feel that the tool is a touch expensive. What problems is Birdeye solving and how is that benefiting you? BirdEye has single handily increased... read more
"Great Service" What do you like best about Birdeye? I love that birdeye notifies us about all of the reviews for the company. It is great that we are able to keep up on all of the reviews that we receive. It makes it easy to be aware and improve where we can. What do you dislike about Birdeye? For now there is nothing that I can think of that is negative other than seeing the negative reviews! Recommendations to others considering Birdeye: Take Advantage of the product and the opportunities that it gives to review the costu... read more
"Great Review Tool" What do you like best about Birdeye? Takes the hassle out of requesting reviews and comes with fantastic analytics. You can track how you are performing over time, and can reward the teammates who get the most positive reviews. What do you dislike about Birdeye? The Send Review field can be temperamental. If you have a space at the end of an email or phone number, it kicks back an error rather than filtering it out automatically. Recommendations to others considering Birdeye: Some reputation management so... read more
"The View is Awesome!" What do you like best about Birdeye? The dashboard analytics makes it simple to see how we are performing. I find soliciting reviews to my customers is very easy and well worth the investment. What do you dislike about Birdeye? We had some issues with the Local SEO feature. What problems is Birdeye solving and how is that benefiting you? We are constantly looking for more online reviews. I like to see the click-through and open rates of my campaigns. The ease of use and responsiveness of the support is... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,547 reviews.
When is Birdeye open?
Birdeye is closed now. It will open at 9:00 a.m.