This profile has been claimed by the business owner or representative.
Birdeye - Palo Alto, CA
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Our pain management practice is very pleased with Birdeye" What do you like best about Birdeye? Very easy to use, requires bare minimum of work from our clinic's administrative staff, patients are never overwhelmed with the number of reminders, works great with our EMR system (Athena) patient reviews are automatically posted on our website and SM affordable cost What do you dislike about Birdeye? There's nothing to dislike, we are very happy with the services What problems is Birdeye solving and how is that benefiting you? ... read more
"Birdeye's platform helps tremendously in staying informed with our online customer feedback" What do you like best about Birdeye? Birdeye's platform allows us to track online reviews among 11 locations. With their platform, in almost real-time, we know what our customers are saying about us online. This allows us to quickly address issues that if left alone may become larger issues. What do you dislike about Birdeye? Occasionally we receive emails from Birdeye that have missing fields. It'll say we have a new crowd-source r... read more
"So much value it may as well be free" What do you like best about Birdeye? It is so easy to send clients a review link after every service call. They almost always respond to it and their responses are overwhelmingly 5-stars. What do you dislike about Birdeye? We would like to see better integration with Service Titan. We send review links manually because the integration has some shortcomings. That beings said, it’s still worth more to send it manually than it is to not do it at all. Recommendations to others considering B... read more
"Birdeye is saying what they will do and they will!" What do you like best about Birdeye? Facility to send and track review requests as well as click rate changes. It really is great to be able to send recommendations for various channels at like that once. Furthermore, I like with the classic look and user experience, and even the allows for easy of sending reviews. I even see it works with our small case service offering, Clio, even if it also needs to be built into it. Assumedly, our contact information can be harvested t... read more
"I am a real estate professional who uses BirdEye to manage my online reputation." What do you like best about Birdeye? Automation is the biggest factor for me. Set it and forget it. What do you dislike about Birdeye? The service is not cheap, however nothing this fully featured could be. Recommendations to others considering Birdeye: Free up your time. Reviews are critical to your success, get your time back. What problems is Birdeye solving and how is that benefiting you? Freeing up my time to focus on servicing clients an... read more
"Birdeye is Awesome!" What do you like best about Birdeye? Birdeye is easy to use and a great way to get more refferals What do you dislike about Birdeye? Nothing, Birdye has been great and cannot complain What problems is Birdeye solving and how is that benefiting you? Being able to get more referral to all my pages
"Easy way to send out review requests!" What do you like best about Birdeye? How we are getting recognized on Google What do you dislike about Birdeye? I have no problems with Bird-eye. My experience has been great so far. What problems is Birdeye solving and how is that benefiting you? Getting everything set up correctly and becoming more noticed.
"Birdeye Delivers Broader Insights to Our Company" What do you like best about Birdeye? Birdeye has made it easy to drive insights What do you dislike about Birdeye? Looking for more diverse product applications released in the future. What problems is Birdeye solving and how is that benefiting you? We spend less time filtering through platforms to push negative or positive reviews to the proper internal team. We have gained great insights into the number of positive experiences our Customers were receiving that never made i... read more
"Great platform for reputation management and review generation." What do you like best about Birdeye? Ease of use, configurability, and value. What do you dislike about Birdeye? N/A . What problems is Birdeye solving and how is that benefiting you? Increasing review count; better google search placement.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,481 reviews.
When is Birdeye open?
Birdeye is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com