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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We signed up with BirdEye this year to help mainly with Reputation Management and Chat option. We have had huge success thus far with both and are pleased with the service. The App is easy to use and allows us to respond to customers within seconds.
Business response:
Thank you so much for your kind words, Adam. We really appreciate you taking the time out to share your experience with us. Cheers, BirdEye
"Best customer service and great app !" What do you like best about Birdeye? The onboarding process and the simple of use. What do you dislike about Birdeye? In the begin it was the possibility of translation in French, but they fixed it afterwars. What problems is Birdeye solving and how is that benefiting you? SEO and brand management.
"Great Service and Even Better Customer Service" What do you like best about Birdeye? The customer service we have received since switching to BirdEye has been fantastic. I am such a fan of the tool but on the occasion that I get stumped on something, there is always someone ready to lend a helping hand. What do you dislike about Birdeye? BirdEye is great! The only downside is they are not partnered with Yelp anymore. My only wish is they were Yelp partners. What problems is Birdeye solving and how is that benefiting you? We... read more
"Good Service!" What do you like best about Birdeye? Review Collection, API Service, Customer Service What do you dislike about Birdeye? Sometimes the response takes too much time What problems is Birdeye solving and how is that benefiting you? Get all company reviews from just 1 platform.
"Great Reputation Management System" What do you like best about Birdeye? The customer service is amazing! The platform has been so easy to use, but has done a LOT of us. What do you dislike about Birdeye? I wish we could send out texts to let patients know their RX are ready, but that might be something that will come in the near future... Recommendations to others considering Birdeye: Do it! What problems is Birdeye solving and how is that benefiting you? Reputation Management was HUGE for us. We originally had a very nega... read more
"A comprehensive approach to review monitoring" What do you like best about Birdeye? BirdEye is comprehensive. You can see reviews from all sources, reply to them where possible and even create tickets to address issues if needed. What do you dislike about Birdeye? The integration with our management software is less than desirable but maybe that's more about that software than BirdEye. What problems is Birdeye solving and how is that benefiting you? We have been able to source more and more positive reviews than ever before... read more
"Increased Reviews!" What do you like best about Birdeye? I love the quick link we send to our clients! I think the reminders BirdEye sends out is great as well! What do you dislike about Birdeye? The downside if BirdEye is how we get notifications for other offices when someone leaves a comment on BBB site. What problems is Birdeye solving and how is that benefiting you? We have increased our reviews which places us higher in the search engine.
"J. Golding" What do you like best about Birdeye? The ease of access, getting testimonials from customers made easy. What do you dislike about Birdeye? I have nothing negative to say, love the product! What problems is Birdeye solving and how is that benefiting you? Rumors flood our market, credit repair companies get a bad reputation easily. Our birdeye helps us to get the word out there that we are legitimate and we get great results.
"Best ROI ever" What do you like best about Birdeye? Increasing our review count directly led to a huge uptick in sales. What do you dislike about Birdeye? The platform is so user friendly that its hard to find many fault points. What problems is Birdeye solving and how is that benefiting you? We have given our new customers the confidence to take the next step due to our increased online reputation. We have realized that this is all we needed the whole time.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,547 reviews.
When is Birdeye open?
Birdeye is closed now. It will open at 9:00 a.m.