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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"BirdEye Review"
Business response:
Hi Anthony, thank you for taking the time and leaving us a video review! We love hearing how the platform has been helping your clients boost their online presence and resolve some of their pain points. Happy Birdeye is able to help!
"Great partners for strategic marketers!"
Business response:
Love it! We appreciate you taking the time to leave us a video review. Thank you for choosing Birdeye to help with your company's online and brand reputation.
"Best Review System!" What do you like best about Birdeye? Birdeye is the best review system around! It has helped greatly with my practice, Renaissance Family and Cosmetic Dentistry. The company has a very modern system that is very easy to integrate and sends out notifications that clients actually want to respond. Birdeye has easily met my expectations! What do you dislike about Birdeye? Everything is great. Thank you for the great service! Recommendations to others considering Birdeye: Definitely look into this option fo... read more
Business response:
That's what we like to hear! We love that we met expectations, and you love the service.
"Great customer engagement. Mediocre API." What do you like best about Birdeye? Very versatile tool for managing and collecting feedback. What do you dislike about Birdeye? The API for the tool is weirdly architected and very poorly documented. Recommendations to others considering Birdeye: The engagement with your account rep is critical. If building custom integrations, allow a little more time than you normally would to build it. What problems is Birdeye solving and how is that benefiting you? Customer surveys have been ... read more
Business response:
Hi Jason, thank you for taking the time to leave us feedback!
"Amazing Results!" What do you like best about Birdeye? How quickly it got us reviews and how consistent it stays. We had less than 20 reviews that had been there for some time before getting on Birdeye. Not even a year later we are 6 reviews away from 100. I don't think we expected for it to work this well. This also makes it so easy for us to make text and email campaigns and track their results. What do you dislike about Birdeye? Not being able to share on Healthgrades automatically like it does to social media. Being a d... read more
Business response:
Wow, thank you for sharing! We are thrilled to hear about the impact Birdeye has had on your business. Keep up the great work!
"My experience with BirdEye has been exceptional!"
Business response:
Great feedback! We love that you're taking full advantage of the platform and our customer support team to provide great customer service and drive action and changes where needed. Keep up the good work!
"Our online reputation management problem finally solved" What do you like best about Birdeye? Birdeye integrates seamlessly with our PMS and has automated what we were trying to do manually for some time. Not only are we able to get timely feedback from our patients to ensure quality delivery of care but it also has done a fantastic job in capturing our patients positive experiences especially with Google reviews. Wish we had engaged with Birdeye sooner! What do you dislike about Birdeye? Nothing to dislike about this compa... read more
Business response:
Great job capturing patient experiences! We're pleased that we could be the solution to help solve any ORM issues your business might have been facing. Keep up the good work!
"Understand client responses"
"Watch your reputation" What do you like best about Birdeye? With the help of this tool I am at ease of carrying out the effective communication with my audience, not only I am collecting their reviews about my product but also it has enabled me to debate on particular expect in this way it has equipped with an option of customer’s engagement. Not only can I engage them by texting and sending the messages but also through calling. I love its automation process which helps me to attend numerous calls within short span of time... read more
Business response:
Love the feedback! We are thrilled Birdeye has allowed you to engage with customers through various avenues. More engagement tools and enhancements are to come!
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,689 reviews.
When is Birdeye open?
Birdeye is closed now. It will open at 9:00 a.m.