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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Great company to assist in generating reviews quickly" What do you like best about Birdeye? We are able to export hundreds of customers per month to them and have them generate review request in a timely manner and give the consumer multiple platforms to respond through. Customer service is very easy to work with as well. What do you dislike about Birdeye? Unable to automatically pull from our system. What problems is Birdeye solving and how is that benefiting you? No current problems with them, and the benefits have been g... read more
"Birdeye Exceeds Expectations" What do you like best about Birdeye? Birdeye is incredibly successful in producing a high quantity of online reviews for both of our dental practices. Birdeye has increased our Google and FB online reviews easily by 500%. Additionally, their customer service is second to none. We recently installed a significant upgrade to our practice management software platform (Dentrix). Unknown to me, this upgrade severed Birdeye's connection with our server. Birdeye did not wait for us to discover this fo... read more
"Lady Luck Casino Vicksburg" What do you like best about Birdeye? The ease of putting in answers and that it automatically posts to the platform for you. What do you dislike about Birdeye? I have not really found anything I dislike about Birdeye yet. Recommendations to others considering Birdeye: N/A What problems is Birdeye solving and how is that benefiting you? I am able to put together data from all outlets and areas (yelp, Expedia, Trip Advisor ) and zone in on all areas that need resolution
"Birdeye x Maggie's Farm" What do you like best about Birdeye? Effectively increasing the number and quality of reviews. Mitigating negative reviews on platforms (GMB, specifically). What do you dislike about Birdeye? Not much to dislike. Overall, very happy. What problems is Birdeye solving and how is that benefiting you? Increasing overall average rating across our business. Empowering store-level associates to manage reviews.
"Great tool for managing brand reputation" What do you like best about Birdeye? I have found that being able to send out a simple text asking for reviews has been very useful. What do you dislike about Birdeye? There is a little bit of a learning curve, but our BirdEye rep is available to answer questions when I have them. I have found that it just takes some dedicated time in the software to become familiar with the tools. Recommendations to others considering Birdeye: I recommend BirdEye for organizations looking to increa... read more
"Easy customer reviews and cross platform integration" What do you like best about Birdeye? I loved the setup process. From the first phone call to sending out our first campaign, everyone at BirdEye was professional, positive and knowledgeable. What do you dislike about Birdeye? I wish the website integrations were more customizable. We are limited to choosing two display options and can really only adjust the colour of the element. What problems is Birdeye solving and how is that benefiting you? I used to spend hours email... read more
"Best Review Software" What do you like best about Birdeye? I like their text capability to get reviews. What do you dislike about Birdeye? There's nothing I can say that I dislike about BirdEye. What problems is Birdeye solving and how is that benefiting you? We've definitely received more reviews because of BirdEye and we're able to interact with them quicker due to the chat widget.
"Improve your Business Reputation" What do you like best about Birdeye? Ease of use. Quick and easy to send a text to either a potential client that had a great call or closed client. What do you dislike about Birdeye? I wish Birdeye had chatbots that were more tailored to specific businesses. Recommendations to others considering Birdeye: If you are looking for a rating system for clients that are very easy for them to utilize right from their cellphones then Birdeye might be a good fit for your business. We get very quick ... read more
"An Evolution Takes Shape" What do you like best about Birdeye? I like the idea of getting reviews for my clients. Often, they use the "free" ones, but there is not strategy inherent in that. Instead, BirdEye has created a strategy for making reviews work, integrating it in social media and business platforms like QuickBooks to stay on top of a company's positive reviews. What do you dislike about Birdeye? Not everyone can afford you. Smaller companies forego this need because it can be overwhelming for startups. Perhaps the... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,517 reviews.
When is Birdeye open?
Birdeye is closed now. It will open on Friday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com