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Birdeye - Palo Alto, CA
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Business Review System" What do you like best about Birdeye? I love how easy it is to send the link. Take less than 30 seconds! What do you dislike about Birdeye? There only down fall I would say is, if you have the option to select who the client was assisted by, we should know who it was when we get the email notification. Sometimes our office will send reviews to clients and when we get notification via email if the client did not indicate who they were assisted in the review we may not remember who sent the review. What... read more
"Birdeye has been a revelation for my medicall practice." What do you like best about Birdeye? Ease of use. Effectiveness, consistency, reliability. What do you dislike about Birdeye? Honestly, I can not think of anything else that I dislike. What problems is Birdeye solving and how is that benefiting you? But I gives me an easy way to communicate with my patients in addition to making sure the whole medical team in my practice is on board with the communication.Some of my patients were trying to get difficult to communicate... read more
"Driving Measured, Quality Reviews" What do you like best about Birdeye? The automation and integration. This tool easily integrates with you patient management systems and seamlessly sends the requests following appointments. It takes the work out of your hands so you can focus on the business. What do you dislike about Birdeye? While priced fairly competitively in the marketplace, I feel that the tool is a touch expensive. What problems is Birdeye solving and how is that benefiting you? BirdEye has single handily increased... read more
"Great Service" What do you like best about Birdeye? I love that birdeye notifies us about all of the reviews for the company. It is great that we are able to keep up on all of the reviews that we receive. It makes it easy to be aware and improve where we can. What do you dislike about Birdeye? For now there is nothing that I can think of that is negative other than seeing the negative reviews! Recommendations to others considering Birdeye: Take Advantage of the product and the opportunities that it gives to review the costu... read more
"Great Review Tool" What do you like best about Birdeye? Takes the hassle out of requesting reviews and comes with fantastic analytics. You can track how you are performing over time, and can reward the teammates who get the most positive reviews. What do you dislike about Birdeye? The Send Review field can be temperamental. If you have a space at the end of an email or phone number, it kicks back an error rather than filtering it out automatically. Recommendations to others considering Birdeye: Some reputation management so... read more
"The View is Awesome!" What do you like best about Birdeye? The dashboard analytics makes it simple to see how we are performing. I find soliciting reviews to my customers is very easy and well worth the investment. What do you dislike about Birdeye? We had some issues with the Local SEO feature. What problems is Birdeye solving and how is that benefiting you? We are constantly looking for more online reviews. I like to see the click-through and open rates of my campaigns. The ease of use and responsiveness of the support is... read more
"Vice President" What do you like best about Birdeye? Love the texting clients and follow up for reviews What do you dislike about Birdeye? Not much that I can think of I think you guys do a great job. What problems is Birdeye solving and how is that benefiting you? We are able to address client issues faster and resolve unhappy clients and thank clients for their review
"Great product for Reviews" What do you like best about Birdeye? Easy to use and sync with social media and What do you dislike about Birdeye? nothing other than trying to get clients to respond What problems is Birdeye solving and how is that benefiting you? Benefits are having quick reviews for clients they can do on their phone
"Very easy platform to gather reviews on all social media accounts." What do you like best about Birdeye? Ease of use and visibility of all accounts What do you dislike about Birdeye? There isn't an automated way to send out reviews What problems is Birdeye solving and how is that benefiting you? There are no structural problems
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,484 reviews.
When is Birdeye open?
Birdeye is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com