This profile has been claimed by the business owner or representative.
Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Best marketing investment we've made!" What do you like best about Birdeye? BirdEye keeps us focused on our clients after the job is complete, ensuring that nothing slips through the cracks. We LOVE getting new reviews so quickly! We have had 2 walk-ins (we are a flooring contractor - so our business is not impulse purchase) tell us that they came to us because of our online reviews - this NEVER would have happened BEFORE BirdEye!! What do you dislike about Birdeye? The system needs to do a better job of syncing our respons... read more
"BirdEye has been a life changer for our Reviews. We receive new reviews almost every day!" What do you like best about Birdeye? Easy access to our account with the App. I can immediately respond to a Review or a Chat. What do you dislike about Birdeye? Occasionally the App is delayed and the notification for Reviews are not instant. However, they do come over. Recommendations to others considering Birdeye: Just sign up and give it a try. You will be glad you did! What problems is Birdeye solving and how is that benefiting ... read more
"Great Tool For Patient Experience" What do you like best about Birdeye? I like how easy it is to communicate with patients. I love how you can manage how often you are asking for reviews so that patients don't feel like we are constantly nagging them for a review. Birdeye is also a great tool to easily plugin and upload reviews to your website. What do you dislike about Birdeye? I wish the analytic reports were a little more in-depth. What problems is Birdeye solving and how is that benefiting you? Communicating with our pa... read more
"Great KPI and Customer Service Tool" What do you like best about Birdeye? The real time feedback. KPI trends. Online communication What do you dislike about Birdeye? I don't have any dislikes at the moment. It is an easy tool to use. What problems is Birdeye solving and how is that benefiting you? Churn trends. This is key for me.
"Great service, product and effective" What do you like best about Birdeye? Ease of use and communication with the BirdEye team. What do you dislike about Birdeye? No problems or concerns identified in our partnership with BirdEye. Recommendations to others considering Birdeye: BirdEye is easy to work with, easy to set up, and very user friendly for Online Reputation Management. What problems is Birdeye solving and how is that benefiting you? We have been able to identify areas of improvement in customer service and areas of... read more
"Quick way to have touch point with patients" What do you like best about Birdeye? Simple and easy to use interface. Quick way to send review requests. Gives a quick overview of review ratings based on a couple of different platforms that you are tracking reviews from (such as Facebook, google reviews, other sites.) Helps us connect with patients through both a web chat feature as well as through social media sites (Facebook.) What do you dislike about Birdeye? It is limited in some of it's features; such as having a custome... read more
"Great way to centralize reviews" What do you like best about Birdeye? Birdeye is great way to receive a higher number of reviews and centralize all review platforms into one spot. What do you dislike about Birdeye? It would be great to see a way to customize a review request for a specific person if you do not want to send the generic campaign request. What problems is Birdeye solving and how is that benefiting you? We've found a way for our service techs to request reviews in a simple and effective manner and take the pres... read more
"Amber's Birdeye Review" What do you like best about Birdeye? Ease of having all reviews in one place. What do you dislike about Birdeye? Nothing that I can think of at this time. Recommendations to others considering Birdeye: Highly recommend. Great tool for getting and managing online review. Chat bot is an excellent option for driving in more potential clients. What problems is Birdeye solving and how is that benefiting you? We are please to have the chat bot option on our site, as this allows us to draw in even more pote... read more
"Great support team, superb product." What do you like best about Birdeye? Ease of use, fast interface and so far 0 issues with the platform. What do you dislike about Birdeye? Nothing so far, been with them for 6 months now and only good things to report. Recommendations to others considering Birdeye: The launch team is very good and managing the setup, best advice is to ask questions and to fully complete the task list. We were able to launch in under 2 weeks once the plan was in place. Fantastic team at Birdeye. What prob... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,508 reviews.
When is Birdeye open?
Birdeye is closed now. It will open at 9:00 a.m.