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Birdeye

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.97,568 reviews
    Select a rating
    Mohamed A.'s profile image
    Mohamed A. 
    on Birdeye

    4 years ago

    "probably the best platform around for generating reviews and engaging customers" What do you like best about Birdeye? the simple message that asks the client for a review, the quick customer registration when sending them a review, the auto publishing feature to the company's social platforms and the interactions module with all it brings the company in staying in touch, texting, webchat etc. its a great platform overall. What do you dislike about Birdeye? not much tbh, maybe the delay it takes to notify us of a new review,... read more

    Ron S.'s profile image
    Ron S. 
    on Birdeye

    4 years ago

    "Birdeye says what they’re going to do and they do it!" What do you like best about Birdeye? The Google reviews for me has put me on the map and enabled me to gain more marketshare. I will partner with them as long as I am in business. I can’t see myself not using their services because they continue to enhance mine What do you dislike about Birdeye? There was never a downside or anything negative About the services they offer Recommendations to others considering Birdeye: None What problems is Birdeye solving and how is tha... read more

    Marisa E.'s profile image
    Marisa E. 
    on Birdeye

    4 years ago

    "Amazing One Stop Shop For Reputation Management Platforms!" What do you like best about Birdeye? Making the switch to Bird Eye from another platform was a smooth & seamless transition with added benefits! We have over 30 locations nationwide, that all have their individual websites with respective social media profiles-Bird Eye provided exceptional customer service all around! From inception of the program with a knowledgeable sales rep to pass-off with a hands-on & extremely helpful development team to answer all of our qu... read more

    Arun D.'s profile image
    Arun D. 
    on Birdeye

    4 years ago

    "Great reputation management software" What do you like best about Birdeye? The Yardi integration is extremely beneficial for property management companies on that platform. We also love the location pages that aggregate reviews and rank in SERPs for SEO purposes What do you dislike about Birdeye? We haven't ran into anything we dislike as of yet. If there were anything, the pros far outweigh the cons. What problems is Birdeye solving and how is that benefiting you? We needed review automation and integration with our CRM + ... read more

    Nina D.'s profile image
    Nina D. 
    on Birdeye

    4 years ago

    I just wanted to take a moment to brag on Matthew Martinez. He does an amazing job and has great customer service skills. Matthew is always willing to help and answer all of the questions our team has. He will jump on the phone and screen share without hesitation. We really enjoy working with him and the rest of the Birdeye team. Your customer service is the best! 

    Business response:

    Thank you so much for your kind words, Nina Sears. We really appreciate you taking the time out to share your experience with us. Cheers, BirdEye 

    Jesse K.'s profile image
    Jesse K. 
    on Birdeye

    4 years ago

    "Vice President" What do you like best about Birdeye? Very easy to send reviews and navigate the program. What do you dislike about Birdeye? I think it could use a few more roles/permissions. Recommendations to others considering Birdeye: It is a great product. What problems is Birdeye solving and how is that benefiting you? Easier collection of reviews from customers. More reviews. 

    Verified User in A.'s profile image
    Verified User in A. 
    on Birdeye

    4 years ago

    "User Friendly,Great Support" What do you like best about Birdeye? Our rep Zach is thorough and detailed and is easy to get a hold of. In addition, platform has the ability to track the metrics that will be most meaningful to your business. What do you dislike about Birdeye? While it is not BirdEye's fault, I wish our BirdEye ratings were the first thing that appears when our company is searched for on Google because our ratings are quite good. What problems is Birdeye solving and how is that benefiting you? We are able to t... read more

    Krista W.'s profile image
    Krista W. 
    on Birdeye

    4 years ago

    "Helped us tremendously get more reviews!" What do you like best about Birdeye? BirdEye is easy to use and has really helped our practice get more great reviews! What do you dislike about Birdeye? I cannot think of anything I dislike at the moment. What problems is Birdeye solving and how is that benefiting you? Getting reviews. 

    Tyahn J.'s profile image
    Tyahn J. 
    on Birdeye

    4 years ago

    "Thank God For Birdeye" What do you like best about Birdeye? Ease of use, being able to see overall data and the ease of campaign management What do you dislike about Birdeye? Having to call BE whenever a customer leaves us a good review on the direct feedback link. Recommendations to others considering Birdeye: Always make sure your text campaigns are working What problems is Birdeye solving and how is that benefiting you? Able to easily send review requests to customers. 

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.9 star rating with 7,568 reviews. 

    When is Birdeye open?

    Birdeye is closed now. It will open on Monday at 9:00 a.m.