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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"BirdEye has helped better our business" What do you like best about Birdeye? Customers tend to leave reviews only when they are upset, by using BirdEye customers are given the option to leave a review about their GREAT experience. What do you dislike about Birdeye? Honestly I don't really have any dislikes What problems is Birdeye solving and how is that benefiting you? I a able to see when clients are upset and get the conversation offline. I am able to use the dashboard and have all the reviews in one place.
"Clear and Simple Results" What do you like best about Birdeye? The information is Fantastic and the simple layout is really nice. What do you dislike about Birdeye? So far I have no issues at all with this. Recommendations to others considering Birdeye: Simple straight forward and very easy to use with lots of information What problems is Birdeye solving and how is that benefiting you? We get a more accurate reading of the reviews
"BirdEye is Excellent" What do you like best about Birdeye? I enjoy using the BirdEye site and app because it makes it really easy to stay on top of our social and review presence. What do you dislike about Birdeye? There's not much to dislike. However, sometimes on the app, filtering my ticket results doesn't load correctly. What problems is Birdeye solving and how is that benefiting you? I do not have to go to a ton of websites to track my reviews and feedback. Having the ease of one site really saves me time. We've had a ... read more
"Efficient" What do you like best about Birdeye? Simple format, customers fill out 95% of the time. What do you dislike about Birdeye? Nothing that I dislike! I’ve had a great experience What problems is Birdeye solving and how is that benefiting you? Lots of reviews with little effort on my part to get them done. Shared to my pages!
"Easy to use for customer reviews" What do you like best about Birdeye? Helps with customers to see all the positive reviews. Most customers read reviews to decide on a place. What do you dislike about Birdeye? So far there is nothing I have found that I do not like What problems is Birdeye solving and how is that benefiting you? The benefits I have realized are the perks to getting customers based off the positive reviews
"Downright seamless" What do you like best about Birdeye? The promptness and speed of response, and the measure of accountability and ownership taken whenever there was a problem What do you dislike about Birdeye? Some of the bugs from Birdeye that we had to encounter to diagnose, but they were minor issues Recommendations to others considering Birdeye: Work with Vandana Agarwal if you can What problems is Birdeye solving and how is that benefiting you? To get a deeper sense of what our patients expect of us
"Our company has worked with Birdeye over the past year." What do you like best about Birdeye? The easy functionality and quick updates What do you dislike about Birdeye? Only downside is we have multiple people attached to some areas and if one person opts out of email the entire group stops receiving emails. What problems is Birdeye solving and how is that benefiting you? We are better able to isolate problems our customers are having across a large footprint. The direct feedback options is great also.
"REPUTATION MANAGEMENT" What do you like best about Birdeye? The ability to receive feedback from our patients is very valuable. Some patients will not tell you how they truly feel until after they leave. This is a great way to stay on top of reputation management. What do you dislike about Birdeye? n/a really not a disadvantage to knowing this part of your business. If you're in management and can see how people value your services, then why would you not invest in something like this to help assist you? What problems is Bi... read more
"Gives me what I am at on my reviews !" What do you like best about Birdeye? It's tell me what I am at all my social media score on one place. I also like how it tells me which category score was given my patient, which let me know where my office need to improve on. What do you dislike about Birdeye? all good.Not that I know and I don't have anything to dislike. What problems is Birdeye solving and how is that benefiting you? It's let me categorized my options on where I need improvement on.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.8 star rating with 8,581 reviews.
When is Birdeye open?
Birdeye is closed now. It will open tomorrow at 8:00 a.m.