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Birdeye

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.97,549 reviews
    Select a rating
    Brenda V.'s profile image
    Brenda V. 
    on Birdeye

    4 years ago

    "Loving BirdEye" What do you like best about Birdeye? Very user friendly. Easy to use . helps with reviews What do you dislike about Birdeye? There is nothing I have found that I do not like Recommendations to others considering Birdeye: easy to use What problems is Birdeye solving and how is that benefiting you? great feed back from our customers 

    Amanda K.'s profile image
    Amanda K. 
    on Birdeye

    4 years ago

    "We love Birdeye!!!" What do you like best about Birdeye? Birdeye is so easy to use from administration to lower level employees everyone can be a part of the process! What do you dislike about Birdeye? I wish that when a review is given on another site that we could place on Facebook as a review there! That is a Facebook setting though and not Birdeye Recommendations to others considering Birdeye: Worth every penny!!! This service helps not only improve your online status but it also helps to make sure we are still serving ... read more

    Gary P.'s profile image
    Gary P. 
    on Birdeye

    4 years ago

    "Online Tool has Many Features and Ease of Use for Reporting" What do you like best about Birdeye? The online access is easy and very versatile allowing us to capture the elements we want for our reporting purposes. What do you dislike about Birdeye? The only issue we have experienced is if something isn't available it may take some time to be developed. This doesn't happen often. Recommendations to others considering Birdeye: Great tool for comparing relative performance over time What problems is Birdeye solving and how is... read more

    Paula A.'s profile image
    Paula A. 
    on Birdeye

    4 years ago

    "AWESOME experience!" What do you like best about Birdeye? We always believed a majority of our patients were happy, yet the only people that would ever review would complain. Now we can truly see the true impressions. Additionally the ease using the birdeye website is wonderful. My onboarding experience with Nick was the best. He gave me great ideas, answered every question AND made the entire process really fun! The reviews are rolling in on a regular basis and customers have commented on how much they like it. What do you... read more

    Haley S.'s profile image
    Haley S. 
    on Birdeye

    4 years ago

    "How BirdEye efficiently benefitted me and my company" What do you like best about Birdeye? BirdEye was very helpful with catching reviews that I would not have even know existed. Finding amazing reviews hidden in the web boosted my employees confidence that some recognized their kindness and talents. What do you dislike about Birdeye? There is nothing that I dislike about Birdeye at this time. I actually do not have much experience with Birdseye other than getting hidden review through our email when customer experience rep... read more

    Alisha S.'s profile image
    Alisha S. 
    on Birdeye

    4 years ago

    "AMAZING" What do you like best about Birdeye? I love how all our reviews are in one place and I am able to follow up customers quickly and easy. What do you dislike about Birdeye? I have to log in every time. I would like if the application and web browser would keep me logged in all the time. What problems is Birdeye solving and how is that benefiting you? With BridEye our team can easily keep track of messages, reviews and request for our service. 

    Andrew M.'s profile image
    Andrew M. 
    on Birdeye

    4 years ago

    "Great experience" What do you like best about Birdeye? BirdEye is a very user friendly platform for SEO and online review management. I was recommended to this company by a colleague and am happy that I signed up. I had a great on-boarding Arpit and have enjoyed using the platform since, What do you dislike about Birdeye? Only downside of BirdEye is that I wish the review e-mail request somehow came from my own name/e-mail. Some clients have told me that the review e-mails ended up in Spam. What problems is Birdeye solving ... read more

    Verified User in A.'s profile image
    Verified User in A. 
    on Birdeye

    4 years ago

    "Made my life alot easier!" What do you like best about Birdeye? Its provided me a simply to use platform to manage my companies online reputation. And a tool to solicit reviews. What do you dislike about Birdeye? Oddly, I need to refresh or set up where Birdseye is pulling reviews from. What problems is Birdeye solving and how is that benefiting you? Managing Online Reputation and a quick easy to tool to pull a NPS from. 

    Verified User in Financial S.'s profile image
    Verified User in Financial S. 
    on Birdeye

    5 years ago

    "Reaching out to our client is so easy " What do you like best about Birdeye? I like that fact that we can send a mass amount of emails and text for reviews all at once instead of one by one. Time is money and that saves us so much time. What do you dislike about Birdeye? The only thing is the contact tag, little confusing and if not inputted correctly then would not work. What problems is Birdeye solving and how is that benefiting you? monitoring the reviews, and sending multiple review request has became easy 

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.9 star rating with 7,549 reviews. 

    When is Birdeye open?

    Birdeye is open now. It will close at 6:00 p.m.