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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"BirdEye is the BEST way to track AND follow up with online reviews." What do you like best about Birdeye? Information is comprehensive and specific. What do you dislike about Birdeye? The only thing relates to the automatic responses. Although we have several of them, sometimes the one that's inserted isn't exactly the appropriate one. Not sure exactly how to solve this problem though. Recommendations to others considering Birdeye: I would HIGHLY recommend BirdEye to any business, especially with regard to reputation manage... read more
"Amazing Online Review & Performance Management Tool" What do you like best about Birdeye? I love BirdEye's features. I love the fact that you can add web chat to your website, send automated campaigns, and see all the reviews you've ever acquired on one landing page. It makes the review process so simple which I appreciate a lot as the only marketing employee at my company. Before partnering with BirdEye, getting reviews seemed like a mundane and difficult task so thank you BirdEye for making an easy-to-use platform for eve... read more
"Very Helpful Staff as well as an Easy-to-Lean System" What do you like best about Birdeye? I like that we have a feature that allows us to instantly communicate with people. I also like the data collection and being able to see the chart of how reviews have progressed over time. What do you dislike about Birdeye? There are some features that I tend to forget where they are, but other than that there isn't really a negative for me. What problems is Birdeye solving and how is that benefiting you? Our review responses have def... read more
"Working with Birdeye has been very easy and productive!" What do you like best about Birdeye? Very direct, very easy to work with company. I appreciate everything they have done! The number of reviews have increased ! What do you dislike about Birdeye? I really don't know, maybe lack of knowledge of all that Birdeye can do Recommendations to others considering Birdeye: Go for it@ What problems is Birdeye solving and how is that benefiting you? It has led to increase reviews and now increased reviews!
"Excellent onboarding experience with Babette. " What do you like best about Birdeye? The ease of automated placement of reviews coming in. What do you dislike about Birdeye? I just wish I'd have joined Birdeye earlier than November 2019. Recommendations to others considering Birdeye: Just sign up already and get ahead of the competition. What problems is Birdeye solving and how is that benefiting you? I am solving growing my business! Cases and matters are coming in multiple times per week after just a few weeks with Birde... read more
"In the Beauty Industry reviews are everything!" What do you like best about Birdeye? Having all the review sites organized in one location is critical for me as the salon owner to be able to engage with my clients, to instantly respond to each and every review is an amazing feature. It makes are clients feel "heard". I also love that I get the chance to turn a less than 5 star review around before it hits the sites for everyone to see. What do you dislike about Birdeye? Honestly... We really like everything so far. What pro... read more
"Great value, great service." What do you like best about Birdeye? This service was easy to implement, it works exactly how it was expected to, the dashboard is intuitive, and the customer service and support is great. What do you dislike about Birdeye? If there is one nit to pick, occasionally a disgruntled customer will get a message and instead of clicking on "if you were dissatisfied with our service, please tell us what went wrong and how we can improve" they click on "review us online." It is rare, but every now and ag... read more
"Useful site for tracking customer and prospect feedback" What do you like best about Birdeye? The dashboard on the main login is easy to navigate so finding current reviews is an easy task. What do you dislike about Birdeye? I am fairly new to the site so I haven't seen any negative aspects. It works as advertised. What problems is Birdeye solving and how is that benefiting you? Tracking customer or in my case resident feedback. Having just one site to visit makes it an easier task.
"BirdEye definitely helps us raise the bar!" What do you like best about Birdeye? I like that it makes it easy for us to access reviews, which in the end helps us out with satisfying our clients. What do you dislike about Birdeye? There really isn't anything I don't like about it to be honest. It's easy access with out going to all platforms! What problems is Birdeye solving and how is that benefiting you? With birdeye we're able to see which tenants aren't happy with they're properties. Which makes it easier to see who we n... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,566 reviews.
When is Birdeye open?
Birdeye is open now. It will close at 6:00 p.m.