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Birdeye

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.97,517 reviews
    Select a rating
    Verified User in Alternative M.'s profile image
    Verified User in Alternative M. 
    on Birdeye

    4 years ago

    "Birdeye is AWESOME!!" What do you like best about Birdeye? I love how birdeye is so simple and easy to use! What do you dislike about Birdeye? I really dont have any dislikes. Everyone that uses it, loves it! What problems is Birdeye solving and how is that benefiting you? We have many patients that leave our office using it. It lets us know how we're doing as a company and what we need to work on. It also lets everyone know how well we're doing too. 

    Jo Nell N.'s profile image
    Jo Nell N. 
    on Birdeye

    4 years ago

    "Great Experience!" What do you like best about Birdeye? I was falling behind on my Google reviews. Birdeye makes it easy for people to leave reviews. I also love that the reviews can be linked to my website! What do you dislike about Birdeye? Nothing that I can think of. If anything, The support staff calls too frequently. What problems is Birdeye solving and how is that benefiting you? I have not encountered any problems. My reviews are up substantially! 

    Laura B.'s profile image
    Laura B. 
    on Birdeye

    4 years ago

    "Excellent Auto Dealer Service to use!" What do you like best about Birdeye? Birdeye is very user friendly, makes it super easy and convenient to send out reviews to our many customers on a daily basis. This is applicable to both sales and service customers. The review request gets sent straight to their phone in seconds. It takes literally no time at all to send out as many as 50. The stat reports are easy to read and manage. There are a lot of useful tools with Birdeye to help our dealership manage our customers' reviews o... read more

    Verified User in Marketing and A.'s profile image
    Verified User in Marketing and A. 
    on Birdeye

    4 years ago

    "It is great for managing reviews across multiple sites" What do you like best about Birdeye? I like that the tool is really easy and straightforward to use, you can manage multiple review sources for different locations within the same platform. You can do reports, analyze data and monitor competitors as well. What do you dislike about Birdeye? The reporting and analysis tools are limited. If you want to do a detailed report, you need to do an export and then manage the data from outside the platform. If you want simple rep... read more

    Jeremy D.'s profile image
    Jeremy D. 
    on Birdeye

    4 years ago

    "Great service! Helps to develop a strong reputation online!" What do you like best about Birdeye? Easy to use and send requests to clients. Clients responses go straight to social media. What do you dislike about Birdeye? Nothing really. Perhaps not knowing if a message was received by a client. What problems is Birdeye solving and how is that benefiting you? Clients can now easily provide a rating and online review 

    Angela W.'s profile image
    Angela W. 
    on Birdeye

    4 years ago

    "Enjoy hearing positive feedback" What do you like best about Birdeye? I enjoy hearing about residents positive experiences at our property and how they are enjoying their new home. What they like about the amenities and things they would like to see added to our property. What do you dislike about Birdeye? I dislike how sometimes the reviews are not always be an accurate account of events, and misunderstandings that we are not given the opportunity to resolve and make a positive experience. Recommendations to others conside... read more

    Miriam M.'s profile image
    Miriam M. 
    on Birdeye

    4 years ago

    "An average of 100 great reviews each month!" What do you like best about Birdeye? One of the best things I like about Birdeye is the dashboard. I can quickly take a look at where we stand as a group practice and dive deeper by location and to the provider in our busy ophthalmic practice. I can read and respond to the reviews right there as well as check out our patient satisfaction surveys. I can compare us to our competition. Its a great thing! What do you dislike about Birdeye? So far in the last six months there has not ... read more

    Verified User in Individual & Family S.'s profile image
    Verified User in Individual & Family S. 
    on Birdeye

    4 years ago

    "Recommend to Friends and Family, Never tell your competition " What do you like best about Birdeye? The hands on, fully automated and professionally setup to work. Its on and working 24/7 and every review get answered. Constantly and effectively working representing us in a way we want to be represented What do you dislike about Birdeye? Everything was great. Nothing bad to say about bird eye Wish I knew about birdeye a few years ago. The integration was smooth, the training was easy and in-depth. For sure a solution to a ... read more

    haley m.'s profile image
    haley m. 
    on Birdeye

    4 years ago

    "Are you great? This is how you tell people!" What do you like best about Birdeye? The user friendliness of the program / online support is also clutch! What do you dislike about Birdeye? Honestly not one thing. If I were being nitpicky, I’d say more templates to illicit reviews What problems is Birdeye solving and how is that benefiting you? We had to come up with our own template for patient reviews. The benefits are the ease of use! 

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.9 star rating with 7,517 reviews. 

    When is Birdeye open?

    Birdeye is open now. It will close at 6:00 p.m.  

    Need help? Contact us.

    Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com