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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Works Great!" What do you like best about Birdeye? Very easy to use app, along with fast, responsive customer service. What do you dislike about Birdeye? We are not always informed of platform changes What problems is Birdeye solving and how is that benefiting you? Makes it easy to track all of our reviews. Saving a lot of time not having to go to separate review sites.
"Superior Customer Service" What do you like best about Birdeye? I like being able to chat with someone online and resolve my issues without sitting on hold. The customer service was exceptional. I was able to get help quickly to resolve my issue. The customer service representative even personally called me back once the issue was resolved. What do you dislike about Birdeye? Nothing that I can think of at the moment. I am relatively new to Birdeye and haven't come across anything I don't like. Birdeye seems to hit on all ar... read more
"Birdeye is awesome" What do you like best about Birdeye? BirdEye makes it really easy to get reviews. We do in home work with customers and they rely on us being a reputable company. When we have hundreds of positive reviews online it helps us stand out in comparison to the competition. We had always asked our customers to write reviews for us in the past, and they would say that they would fill out a review, but seldom did it. With BirdEye we just send a text message invitation via the app and it links them directly to our... read more
"Birdeye Makes Reviews EASY as 1,2,3!" What do you like best about Birdeye? Potential clients and customers don't have to bounce around from site to site looking at reviews, when they're all in one place. The value add of that is tremendous, because with each review platform there are chances potential customers are going to drop off because they've either found another provider, lost interest and decide to come back to their search later, or get distracted by something else. What do you dislike about Birdeye? No cons that I... read more
"Amazing Experience with Birdeye" What do you like best about Birdeye? My favorite part of Birdete is the ease of the product and how many reviews we have gotten since starting Birdeye. The customer service is second-to-none. And, the product is always evolving and continuing to get better per customer feedback. What do you dislike about Birdeye? The only thing that I would say that I dislike is the mobile app sometimes works and sometimes does not. I have found the desktop version of the product works the best. Recommendati... read more
"It was a "No Brainer" for us to Switch from a competitive service!" What do you like best about Birdeye? Offers a comprehensive Reputation Enhancement service, is easy to use and does so with competitive pricing. Birdeye personnel were committed to completing the conversion and were available daily to answer any and all questions. The unique problem we incurred was eventually isolated and remedied. The major upside is the comprehensiveness and effectiveness of their service. What do you dislike about Birdeye? There was a pr... read more
"Review Requests Made Simple" What do you like best about Birdeye? I like being able to simply put in contact information at the top of the page on the website. It’s handy. Also, like that we can keep track of which team member has sent requests. What do you dislike about Birdeye? I don’t like the fact that the text message requests don’t send automated reminders. What problems is Birdeye solving and how is that benefiting you? Easier to keep up with which clients have been sent requests already.
"Great for small businesses." What do you like best about Birdeye? Our improved Google search ranking. We are now able to be found online thanks to the listings feature in Birdeye. It allows us to make sure all of our info is updated across tons of sites, all in one place. And it's done automatically which makes it super easy to manage. I could never have done this on my own. What do you dislike about Birdeye? The monthly cost. It's expensive for a small business like mine but I find it critical to my operation so it's a nec... read more
"Best line of Communication" What do you like best about Birdeye? Our patients can contact us so easy at the click of a button with any questions they may have. This makes the practice so easy to communicate with and also accommodate the patient for the best line of contact. What do you dislike about Birdeye? I cant text patients that aren't already int he system. Recommendations to others considering Birdeye: Keep improving What problems is Birdeye solving and how is that benefiting you? Scheudling changes, helping the pati... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,549 reviews.
When is Birdeye open?
Birdeye is open now. It will close at 6:00 p.m.