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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Huge Improvements!" What do you like best about Birdeye? The platform is comprehensive and has increased our overall review rate 116% and increased our overall rating to the highest it's ever been Team is knowledgeable and their Insights products provides invaluable information for our clinical and operations team. Auto responses has cut time in more than have of what I spent on previous platform. What do you dislike about Birdeye? We are still working to automate reports, which is also a complication on our side. Recommend... read more
Business response:
Wow, awesome results! Keep up the good work! Thank you for taking the time to share your feedback with us. We are so glad to hear that the platform has been a useful solution and you're enjoying the features!
"Excellent Tool To Use in Business Monitoring" What do you like best about Birdeye? The landscaping of the website is set up perfect so that you can easily manage all social media and review sights. Easy navigation. What do you dislike about Birdeye? Nothing to dislike. Everything is spot on Recommendations to others considering Birdeye: I love BirdEye. It is the best. Except these are a lot of questions What problems is Birdeye solving and how is that benefiting you? I also love the app. It’s perfect and so very easy to use... read more
Business response:
This is great to hear! Love that you're using both the online dashboard and mobile app!
"Easy and simple for customers to leave a review and for employees to implement." What do you like best about Birdeye? Simplicity. It is simple and easy to incorporate into conversations with customers. Being quick and easy for customers is key to the success rate of capturing reviews. What do you dislike about Birdeye? Not fully integrated with my software so it still takes an added effort to get the BirdEye link in front of the customers. What problems is Birdeye solving and how is that benefiting you? My Google presence w... read more
Business response:
Love it! Thanks, AJ for sharing, we love hearing BirdEye success stories. Keep up the good work!
"Birdeye Review" What do you like best about Birdeye? Birdeye has been extremely effective in allowing our company to have a presence online by effortlessly soliciting reviews after our patients complete their appointments. Each evening, a review request goes out to patients who haven't been seen in a certain time frame and allows them to submit their feedback to our offices. This takes the leg work off of our staff by not having to remember to ask each patient in a high production office and allows each patient to provide t... read more
Business response:
Love the thorough feedback! Thrilled to hear how the platform has been time-saving and boosting your online presence. We appreciate you taking the time and sharing with us :)
"One app handles all your review needs - It simply works!" What do you like best about Birdeye? From one app I can request a review to post to three different pages including Google, its affordable, and it shows my reviews live on our website! What do you dislike about Birdeye? I wish it sent me daily reminders to use the app. Sometimes I get so busy doing a great job that I forget to let Birdeye publish the accolades I receive. Recommendations to others considering Birdeye: Price is fair. Staff is great to deal with in sett... read more
Business response:
This is great feedback, thank you! You're very right on how reviews can make a business stand out amongst competitors. Love that you're being proactive with sending out review requests and using them as testimonials. Keep up the good work!
"Birdeye Review" What do you like best about Birdeye? Ease of use and reliability/stability of the application. What do you dislike about Birdeye? Nothing. Everything about the app works as expected. Breaks down reviews in an easy to read manner. What problems is Birdeye solving and how is that benefiting you? Getting more reviews. Benefits of the app have been getting real time reviews to
Business response:
Thank you so much for taking the time to share your feedback with us! So glad to hear you're enjoying the platform.
"I am Very Satisfied with BirdEye" What do you like best about Birdeye? I like that you can send out review requests to any past customers or have them fill out a review directly either in person or online. It's a very simple process for our customers and we appreciate the accessibility. I love that you can send a request through text, BirdEye is definitely keeping up with online trends. What do you dislike about Birdeye? I dislike the design elements within the BirdEye platform. I was given a webchat code but wasn't able to... read more
Business response:
Hi Jachelle, love the strategy of targeting past customers for reviews and creating a campaign to do that! Keep up the good work of bringing in positive reviews and building a strong brand identity!
"One of the best online review platforms" What do you like best about Birdeye? My agency, Marketing 4 Real Results works with many small business owners and the clients that use Birdeye are having huge success. Since Online Reputation Management is a huge part of online the digital marketing component, ratings, comments, blogs, and social media post matter. Birdeye offers the ability to respond quickly from one platform, as well as set up automated responses is great. Increasing trust & credibility is an important marketing ... read more
Business response:
Hi, thank you for sharing your experience! Love hearing how important it is for you to respond to online inquires quickly and easily. We appreciate you being a BirdEye customer!
"Great access to information." What do you like best about Birdeye? The website is amazing and the UI is simple. Being able to sort through date ranges, by website is great. What do you dislike about Birdeye? The app is not at intuitive as the site. What problems is Birdeye solving and how is that benefiting you? Being able to acknowledge my team quicker. Also able to see connections on which manager is able to run smoother shifts.
Business response:
Hi Daniel, glad that you're able to use the platform easily and analyze your team. We appreciate you sharing with us on G2!
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,684 reviews.
When is Birdeye open?
Birdeye is closed now. It will open tomorrow at 9:00 a.m.