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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Fantastic product!! Best reputation management service on the market!" What do you like best about Birdeye? The ease of use. It basically takes care of itself. No face to face solicitation or harassment of patients for their online feedback The fantastic results What do you dislike about Birdeye? I have not found any downside of using Birdeye at all! Recommendations to others considering Birdeye: Do not hesitate to use this product, you will not be sorry!! No more asking every patient day after day to please go online and g... read more
"Great service!" What do you like best about Birdeye? The service is efficient in gathering data and posting it where it can be seen! What do you dislike about Birdeye? no downsides observed yet, some of our patients do not like to receive the request after every visit but that not too big of a complaint What problems is Birdeye solving and how is that benefiting you? No problems. Every patients receives a request for a review which is short. Patients are more likely to reply. We have seen many more reviews since we began wo... read more
"BirdEye is grea!" What do you like best about Birdeye? I like that you can go through each review/survey individually. The site is easy to navigate and it is cool to be able to customize specific searches. What do you dislike about Birdeye? I don't dislike anything. I think the site is very user friendly. Recommendations to others considering Birdeye: I think it's been a great tool so far to see what our tenants would like to see from us as a company and as a team. What problems is Birdeye solving and how is that benefiting... read more
"Easy to implement and generates reviews" What do you like best about Birdeye? Ease of use. Email and texting capability with reminders to generate review. What do you dislike about Birdeye? Once set up is complete, easy to implement. What problems is Birdeye solving and how is that benefiting you? The benefit of gaining social recognition for the business.
"My review of Birdeye" What do you like best about Birdeye? Birdeye makes the process of reviewing a business very simple for customers. I am able to send requests for reviews quickly and easily from my laptop or phone as soon as the transaction is complete. What do you dislike about Birdeye? Nothing really. The onboarding sessions were very helpful and well done. Recommendations to others considering Birdeye: Give it a shot, I think it's worth it. What problems is Birdeye solving and how is that benefiting you? They are hel... read more
"Extremely powerful tool" What do you like best about Birdeye? Birdeye has been one of the greatest investment our office made into getting our name out in the internet. All our review requests have been optimized and streamlined so well. It is seamless and super user friendly What do you dislike about Birdeye? Nothing at all. Everything about the software is great What problems is Birdeye solving and how is that benefiting you? Patient review generation, specifically on Google, area where we have struggled and had no luck w... read more
"Great way to aggregate reviews" What do you like best about Birdeye? Easy to see a dashboard of activity and know where reviews are coming from. What do you dislike about Birdeye? Some of the functionality is not very intuitive. But the support is very helpful in getting things figured out. What problems is Birdeye solving and how is that benefiting you? BirdEye allows us to keep track of reviews from all sources, as well as stay aware of the competition. It also helps us to see if there are any patterns in customer concern... read more
"Amazing Communications Platform " What do you like best about Birdeye? I love being able to communicate faster with customers, it is nice to have everything in one platform. This helps our company on many different levels. What do you dislike about Birdeye? I do wish that the surveys were easier to add to and easier to send out. Allow several options to fit each industry would be very helpful and would be used a lot more. Recommendations to others considering Birdeye: Using this platform makes communication with customer re... read more
"This Review Management Tool Works" What do you like best about Birdeye? Effective results: We've gained 47 reviews and increased our rating by half a star in under a month. What do you dislike about Birdeye? I would like to be able to track conversion rates by each individual who sends reviews. Also, I would like automation capabilities through BirdEye (or automation tools like Zapier) to automatically send review requests. Recommendations to others considering Birdeye: Take the leap! We went back and forth for 3+ months be... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,557 reviews.
When is Birdeye open?
Birdeye is closed now. It will open on Monday at 9:00 a.m.