This profile has been claimed by the business owner or representative.
Birdeye - Palo Alto, CA
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Birdeye Makes Reviews EASY as 1,2,3!" What do you like best about Birdeye? Potential clients and customers don't have to bounce around from site to site looking at reviews, when they're all in one place. The value add of that is tremendous, because with each review platform there are chances potential customers are going to drop off because they've either found another provider, lost interest and decide to come back to their search later, or get distracted by something else. What do you dislike about Birdeye? No cons that I... read more
"Amazing Experience with Birdeye" What do you like best about Birdeye? My favorite part of Birdete is the ease of the product and how many reviews we have gotten since starting Birdeye. The customer service is second-to-none. And, the product is always evolving and continuing to get better per customer feedback. What do you dislike about Birdeye? The only thing that I would say that I dislike is the mobile app sometimes works and sometimes does not. I have found the desktop version of the product works the best. Recommendati... read more
"It was a "No Brainer" for us to Switch from a competitive service!" What do you like best about Birdeye? Offers a comprehensive Reputation Enhancement service, is easy to use and does so with competitive pricing. Birdeye personnel were committed to completing the conversion and were available daily to answer any and all questions. The unique problem we incurred was eventually isolated and remedied. The major upside is the comprehensiveness and effectiveness of their service. What do you dislike about Birdeye? There was a pr... read more
"Review Requests Made Simple" What do you like best about Birdeye? I like being able to simply put in contact information at the top of the page on the website. It’s handy. Also, like that we can keep track of which team member has sent requests. What do you dislike about Birdeye? I don’t like the fact that the text message requests don’t send automated reminders. What problems is Birdeye solving and how is that benefiting you? Easier to keep up with which clients have been sent requests already.
"Great for small businesses." What do you like best about Birdeye? Our improved Google search ranking. We are now able to be found online thanks to the listings feature in Birdeye. It allows us to make sure all of our info is updated across tons of sites, all in one place. And it's done automatically which makes it super easy to manage. I could never have done this on my own. What do you dislike about Birdeye? The monthly cost. It's expensive for a small business like mine but I find it critical to my operation so it's a nec... read more
"Best line of Communication" What do you like best about Birdeye? Our patients can contact us so easy at the click of a button with any questions they may have. This makes the practice so easy to communicate with and also accommodate the patient for the best line of contact. What do you dislike about Birdeye? I cant text patients that aren't already int he system. Recommendations to others considering Birdeye: Keep improving What problems is Birdeye solving and how is that benefiting you? Scheudling changes, helping the pati... read more
"Loving BirdEye" What do you like best about Birdeye? Very user friendly. Easy to use . helps with reviews What do you dislike about Birdeye? There is nothing I have found that I do not like Recommendations to others considering Birdeye: easy to use What problems is Birdeye solving and how is that benefiting you? great feed back from our customers
"We love Birdeye!!!" What do you like best about Birdeye? Birdeye is so easy to use from administration to lower level employees everyone can be a part of the process! What do you dislike about Birdeye? I wish that when a review is given on another site that we could place on Facebook as a review there! That is a Facebook setting though and not Birdeye Recommendations to others considering Birdeye: Worth every penny!!! This service helps not only improve your online status but it also helps to make sure we are still serving ... read more
"Online Tool has Many Features and Ease of Use for Reporting" What do you like best about Birdeye? The online access is easy and very versatile allowing us to capture the elements we want for our reporting purposes. What do you dislike about Birdeye? The only issue we have experienced is if something isn't available it may take some time to be developed. This doesn't happen often. Recommendations to others considering Birdeye: Great tool for comparing relative performance over time What problems is Birdeye solving and how is... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,498 reviews.
When is Birdeye open?
Birdeye is closed now. It will open on Friday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com