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Birdeye - Palo Alto, CA
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Great avenue for receiving positive Reviews from clients" What do you like best about Birdeye? Ease of use - love that I can send an email or text to a customer for reviews. What do you dislike about Birdeye? Need to have links to FB, Instagram, BBB, etc - not just Google. Recommendations to others considering Birdeye: links to BBB, FB, Instagram etc What problems is Birdeye solving and how is that benefiting you? All companies will receive bad reviews from time to time...with Birdeye we are able to obtain a lot of positive... read more
"Birdeye is very useful to keep track of Reviews and our progress. " What do you like best about Birdeye? How easy it is to send the link to our tenants to leave a review. It makes the process so easy for everyone to use. It make it easy for our tenants to the review right then without an hassle at all. What do you dislike about Birdeye? There isn't anything that I dont dislike about Birdeye. Maybe to make writing the review more simply. I cant really think out anything that I dislike about birdeyes. It is just a really grea... read more
"Great Product!" What do you like best about Birdeye? BirdEye is a simple and easy to use product and really helps our company out by helping us reaching out for reviews with a simple survey. What do you dislike about Birdeye? I haven’t noticed anything that i dislike about the program. Recommendations to others considering Birdeye: I do not have any recommendations What problems is Birdeye solving and how is that benefiting you? One benefit i have realized is that the surveys we send out are very simple and easy to use. I h... read more
"Great Reputation Builder" What do you like best about Birdeye? The ability to also do campaigns via your account What do you dislike about Birdeye? If a customer says no it was not a great experience then it should be automatic direct feedback Recommendations to others considering Birdeye: Definitely do a demo and see if it suits your business marketing and growth goals What problems is Birdeye solving and how is that benefiting you? Getting more reviews online
"If you ask, they will review!" What do you like best about Birdeye? Our industry is very competitive. When potential clients are shopping our services, there are many companies to choose from. Positive reviews are what help us stand out above the competition. BirdEye has made it so easy to ask for reviews! Clients and customers can receive emails and text messages to remind them about submitting a review. We have discovered that even if our clients are having a positive experience, they are not going to submit a review unle... read more
"If you are a lawyer, and you don't have Birdeye for your firm, you need to change that today." What do you like best about Birdeye? I love getting all of these reviews from our clients. I loved how easy it was to set up the program and begin reaping the benefits of the company. Everything that birdeye promised, they delivered on. Also, their hands on training and easy implementation is amazing. They trained my staff in less than an hour on their program. Within 2 weeks from the first phone call with Birdeye, we started gett... read more
"Works Great!" What do you like best about Birdeye? Very easy to use app, along with fast, responsive customer service. What do you dislike about Birdeye? We are not always informed of platform changes What problems is Birdeye solving and how is that benefiting you? Makes it easy to track all of our reviews. Saving a lot of time not having to go to separate review sites.
"Superior Customer Service" What do you like best about Birdeye? I like being able to chat with someone online and resolve my issues without sitting on hold. The customer service was exceptional. I was able to get help quickly to resolve my issue. The customer service representative even personally called me back once the issue was resolved. What do you dislike about Birdeye? Nothing that I can think of at the moment. I am relatively new to Birdeye and haven't come across anything I don't like. Birdeye seems to hit on all ar... read more
"Birdeye is awesome" What do you like best about Birdeye? BirdEye makes it really easy to get reviews. We do in home work with customers and they rely on us being a reputable company. When we have hundreds of positive reviews online it helps us stand out in comparison to the competition. We had always asked our customers to write reviews for us in the past, and they would say that they would fill out a review, but seldom did it. With BirdEye we just send a text message invitation via the app and it links them directly to our... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,498 reviews.
When is Birdeye open?
Birdeye is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com