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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Efficient" What do you like best about Birdeye? Simple format, customers fill out 95% of the time. What do you dislike about Birdeye? Nothing that I dislike! I’ve had a great experience What problems is Birdeye solving and how is that benefiting you? Lots of reviews with little effort on my part to get them done. Shared to my pages!
"Easy to use for customer reviews" What do you like best about Birdeye? Helps with customers to see all the positive reviews. Most customers read reviews to decide on a place. What do you dislike about Birdeye? So far there is nothing I have found that I do not like What problems is Birdeye solving and how is that benefiting you? The benefits I have realized are the perks to getting customers based off the positive reviews
"Downright seamless" What do you like best about Birdeye? The promptness and speed of response, and the measure of accountability and ownership taken whenever there was a problem What do you dislike about Birdeye? Some of the bugs from Birdeye that we had to encounter to diagnose, but they were minor issues Recommendations to others considering Birdeye: Work with Vandana Agarwal if you can What problems is Birdeye solving and how is that benefiting you? To get a deeper sense of what our patients expect of us
"Our company has worked with Birdeye over the past year." What do you like best about Birdeye? The easy functionality and quick updates What do you dislike about Birdeye? Only downside is we have multiple people attached to some areas and if one person opts out of email the entire group stops receiving emails. What problems is Birdeye solving and how is that benefiting you? We are better able to isolate problems our customers are having across a large footprint. The direct feedback options is great also.
"REPUTATION MANAGEMENT" What do you like best about Birdeye? The ability to receive feedback from our patients is very valuable. Some patients will not tell you how they truly feel until after they leave. This is a great way to stay on top of reputation management. What do you dislike about Birdeye? n/a really not a disadvantage to knowing this part of your business. If you're in management and can see how people value your services, then why would you not invest in something like this to help assist you? What problems is Bi... read more
"Gives me what I am at on my reviews !" What do you like best about Birdeye? It's tell me what I am at all my social media score on one place. I also like how it tells me which category score was given my patient, which let me know where my office need to improve on. What do you dislike about Birdeye? all good.Not that I know and I don't have anything to dislike. What problems is Birdeye solving and how is that benefiting you? It's let me categorized my options on where I need improvement on.
"i loved using birdeye its one of the easiest way to get my knowledge of all the reviews" What do you like best about Birdeye? BirdEye is a review aggregation dashboard software that collects reviews from multiple different websites which makes answering to customers easy and fast What do you dislike about Birdeye? Birdeye aggregates ALL Yelp reviews which skews the overall rating on Birdeye and does not synchronize with actual Yelp rating. What problems is Birdeye solving and how is that benefiting you? speaking with custo... read more
"Good Stuff" What do you like best about Birdeye? Great for companies to see how well or bad they are doing with customer service What do you dislike about Birdeye? nothing very good resource, keep location positive for current and future customers What problems is Birdeye solving and how is that benefiting you? No problems, sometimes tough for not so happy customers, they dont have a live person to speak with. BEnefits are to see how well you are doing and what you can fix or solve.
"Quick and effective way to reach out customers" What do you like best about Birdeye? Birdeye is an easy and effective way to know how our customers are feeling. What do you dislike about Birdeye? No issues, birdeye works great for us. Thanks! What problems is Birdeye solving and how is that benefiting you? Birdeye allows us to quicly and effectivley solve issues that we may have otherwise not known about.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,548 reviews.
When is Birdeye open?
Birdeye is open now. It will close at 6:00 p.m.