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Birdeye - Palo Alto, CA
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"AWESOME experience!" What do you like best about Birdeye? We always believed a majority of our patients were happy, yet the only people that would ever review would complain. Now we can truly see the true impressions. Additionally the ease using the birdeye website is wonderful. My onboarding experience with Nick was the best. He gave me great ideas, answered every question AND made the entire process really fun! The reviews are rolling in on a regular basis and customers have commented on how much they like it. What do you... read more
"How BirdEye efficiently benefitted me and my company" What do you like best about Birdeye? BirdEye was very helpful with catching reviews that I would not have even know existed. Finding amazing reviews hidden in the web boosted my employees confidence that some recognized their kindness and talents. What do you dislike about Birdeye? There is nothing that I dislike about Birdeye at this time. I actually do not have much experience with Birdseye other than getting hidden review through our email when customer experience rep... read more
"AMAZING" What do you like best about Birdeye? I love how all our reviews are in one place and I am able to follow up customers quickly and easy. What do you dislike about Birdeye? I have to log in every time. I would like if the application and web browser would keep me logged in all the time. What problems is Birdeye solving and how is that benefiting you? With BridEye our team can easily keep track of messages, reviews and request for our service.
"Great experience" What do you like best about Birdeye? BirdEye is a very user friendly platform for SEO and online review management. I was recommended to this company by a colleague and am happy that I signed up. I had a great on-boarding Arpit and have enjoyed using the platform since, What do you dislike about Birdeye? Only downside of BirdEye is that I wish the review e-mail request somehow came from my own name/e-mail. Some clients have told me that the review e-mails ended up in Spam. What problems is Birdeye solving ... read more
"Made my life alot easier!" What do you like best about Birdeye? Its provided me a simply to use platform to manage my companies online reputation. And a tool to solicit reviews. What do you dislike about Birdeye? Oddly, I need to refresh or set up where Birdseye is pulling reviews from. What problems is Birdeye solving and how is that benefiting you? Managing Online Reputation and a quick easy to tool to pull a NPS from.
"Reaching out to our client is so easy " What do you like best about Birdeye? I like that fact that we can send a mass amount of emails and text for reviews all at once instead of one by one. Time is money and that saves us so much time. What do you dislike about Birdeye? The only thing is the contact tag, little confusing and if not inputted correctly then would not work. What problems is Birdeye solving and how is that benefiting you? monitoring the reviews, and sending multiple review request has became easy
"Great service" What do you like best about Birdeye? BirdEye has increased our reviews exponentially! It's helped us to increase our presence online and get valuable feedback from our patients. What do you dislike about Birdeye? From what we can tell so far, there is nothing we dislike. What problems is Birdeye solving and how is that benefiting you? We have been able to solve the problem of not getting enough reviews to increase our presence online. We wanted people to be able to search for us and find us and BirdEye has he... read more
"Awesome Experience" What do you like best about Birdeye? BirdEye is user friendly for all. Easy to administer and easy for your patients/clients to provide necessary feedback. I used BirdEye with my previous company and could not wait to implement with my new company. What do you dislike about Birdeye? At this time I do not have any dislikes with BirdEye. What problems is Birdeye solving and how is that benefiting you? BirdEye allows me to easily and quickly address problems and provide responses to reviews.
"Great Software That has Helped us Increase our Business rating Immensly!" What do you like best about Birdeye? It is extremely easy to use and to get clients to give us reviews What do you dislike about Birdeye? It is not very easy to get clients to leave a review on Facebook Recommendations to others considering Birdeye: Great software for reputation Mangement What problems is Birdeye solving and how is that benefiting you? We have increased our google rating from 3.1 to 4.8 stars in less than 6 months yer and received ove... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,499 reviews.
When is Birdeye open?
Birdeye is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com