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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Excellent Results!" What do you like best about Birdeye? It saves so much time chasing customers asking for feedback. Reviews are critical in today’s world of a healthy business. What do you dislike about Birdeye? Being that they’re new, there are a few undeveloped features but all of them are known about and have plans for future development. What problems is Birdeye solving and how is that benefiting you? Our customers are giving us excellent direct feedback that otherwise we would have never known about.
"Effective & Powerful Social Media Marketing Tool" What do you like best about Birdeye? The most helpful aspects of the basic services provided by BirdEye, for our small business, have been the automated local listing management, the ease of centrally monitoring and responding to reviews, and the power of creating streamlined ways of requesting reviews. What do you dislike about Birdeye? I dislike the ways uploaded contacts can be managed; the management tools could be expanded to provide better organizing and grouping of co... read more
Business response:
Hi Michael, Thanks so much for your great feedback. We're happy to see your business is doing so well with BirdEye! We're always busy over here innovating, and we have a new mobile app being released in January! BirdEye is completely HIPPA compliant, so please reach out to me at jennifer@birdeye.com with any compliance questions.
"Very Good" What do you like best about Birdeye? Instant notifications about reviews and feedback What do you dislike about Birdeye? Takes about 1 day to get notify about reviews Recommendations to others considering Birdeye: Very Easy to use What problems is Birdeye solving and how is that benefiting you? No Problems, Instant respond and easy to communicate with patients
"BirdEye is easy to work with and bringing in great reviews for us" What do you like best about Birdeye? It is quick and to-the-point for the customer so they are more willing to fill it out What do you dislike about Birdeye? We went through a few challenging parts during set up Recommendations to others considering Birdeye: Would recommend! What problems is Birdeye solving and how is that benefiting you? We are receiving SO MANY positive reviews. We don't get many negative reviews
"Top Notch Review Software" What do you like best about Birdeye? The ease of management in the dashboard is a big deal for us due to so many locations and so many reviews coming in daily. What do you dislike about Birdeye? I honestly haven't found a downside to Birdeye yet. If they are able to somehow incorporate Google Q&A into this where you can answer all the questions in the dashboard that would be a huge development. What problems is Birdeye solving and how is that benefiting you? Our reviews scores are going up. We are... read more
"Seamless" What do you like best about Birdeye? Birdeye is so easy! It is seamless for patients to leave a review and it is then posted immediately to our Google! We have increased our number of Google reviews and which has gained us new patients! What do you dislike about Birdeye? We have been with Birdeye for several months and am yet to have any dislikes! Recommendations to others considering Birdeye: Do IT!!! It is so easy and great for increasing patient base! What problems is Birdeye solving and how is that benefiting ... read more
"Birdeye has been fantastic for our business " What do you like best about Birdeye? Their customer service is so helpful ! They constantly follow up with us making sure we're up and running . What do you dislike about Birdeye? We have not found something we do not like What problems is Birdeye solving and how is that benefiting you? We have facilitated the process of asking for reviews.
"Few weeks in use and BAM! we have record testimonials!!!!" What do you like best about Birdeye? Ease of use and the coaching to get you going and moving is amazing! What do you dislike about Birdeye? When I determine something, I will let you know but thus far... They have been fantastic! Recommendations to others considering Birdeye: You need online testimonials irregardless of your business. Engage BirdEye now and move FORWARD! What problems is Birdeye solving and how is that benefiting you? REconnection with past clients... read more
"Has been working out pretty well so far!" What do you like best about Birdeye? That you can send surveys by email and text message What do you dislike about Birdeye? I wish birdeye could have the phone number come up on our customers cell phones as a 3 or 4 number like Kohls does for coupons instead of a 7 digit phone number The next problem is not Birdeye but the actually customers getting back to us. What problems is Birdeye solving and how is that benefiting you? Would like Birdeye to be able to intergrate with Salesforc... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,550 reviews.
When is Birdeye open?
Birdeye is open now. It will close at 6:00 p.m.