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Birdeye

4.8

    Location details

    WeekdayScheduleStatus
    Mon8:00 a.m. to 5:00 p.m.
    Tue8:00 a.m. to 5:00 p.m.
    Wed8:00 a.m. to 5:00 p.m.
    Thu8:00 a.m. to 5:00 p.m.
    Fri8:00 a.m. to 5:00 p.m.
    SatClosed
    SunClosed
    4.88,548 reviews
    Select a rating
    J. M.'s profile image
    J. M. 
    7 years ago

    I had a hard time understanding him and he wouldn't fully listen to me when we were initially setting up my login 

    Raj S.'s profile image
    Raj S. 
    7 years ago

    hi how are you Google 

    Janet S.'s profile image
    Janet S. 
    7 years ago

    Representatives English was hard to understand 

    Deanne G.'s profile image
    Deanne G. 
    7 years ago

    received the emails ten minutes after we closed the session. 

    Donna B.'s profile image
    Donna B. 
    7 years ago

    customer support was very good. The fact that I had to call to report missing videos was rather irritating. The videos have always come regularly and if I hadn't called I still wouldn't have gotten them. 

    Joseph G.'s profile image
    Joseph G. 
    7 years ago

    Spoke with Ellen about encouraging patients to write comments for us (reviews) using your request platform. We tried one to our receptionist and honestly did not like some of the phrasing you employ, and that those patients without a gmail will be stuck...no other options explained. Can you help? 

    Libby R.'s profile image
    Libby R. 
    7 years ago

    Responsive and positive attitude. Felt like I was in good hands. 

    Ashley T.'s profile image
    Ashley T. 
    7 years ago

    I had representative lauryn downing contact me today on my personal cell phone. I was busy so I hung up. This afternoon I find she has left my business a one star rating saying she does not recommend . I will definitely not be using this company to help with an online reputation. Beware if you don’t take time to talk to them they will try to RUIN your online reputation. 

    Denise's profile image
    Denise 
    7 years ago

    The session went well and was informative. The portal seems easy to navigate and is user friendly. A recap manual or PPT might be helpful. 

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.8 star rating with 8,548 reviews. 

    When is Birdeye open?

    Birdeye is closed now. It will open at 8:00 a.m.