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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Proficient tech, accent understandable, and understood my rapid fire American very well. Experience would have be quicker if we switched to audio sooner
The representative helped me resolve the problems I was having. Hopefully the issue won't repeat itself in the future.
When I answered the phone, I had no idea who the caller was as he was hard to understand
The gentleman was very friendly, and professional. I did have a very difficult time understanding him however.
I wish I would have know that BirdEye doesn’t work well under Internet Explorer. That would have stopped a lot of my frustration today.
was able to log into my account, but the background noise was HORRIBLE!!! I could hear everyone around my rep talking which made it hard to understand him.
Very professional and knowledgeable, very efficient!
I have begun using Bird Eye through Chrome vs Explorer as the page would not load after logging in, even after clearing Cache. Additionally, I wish I were easily able to navigate the site and find exactly what clients were sent bird eye requests/what date/and be able to re-send them manually at any point.
Chat support was unable to solve my problem, but phone support understood me and walked me quickly through to a solution.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.8 star rating with 8,482 reviews.
When is Birdeye open?
Birdeye is closed now. It will open tomorrow at 8:00 a.m.